Clienteling Consumer Wholesale 
Inside Retail
MAY 20, 2025
Franks credits Camillas unique drumbeat for the Australian brands popularity with the US consumer, which is no easy feat for any international retailer. It has a truly welcoming, eclectic atmosphere where our expert stylists can nurture a personalised one-on-one customer experience, focus on clienteling and unique events, the CEO added.
Inside Retail
JULY 22, 2024
Tim O’Rourke: Desigual has been available in Australia for more than a decade and is sold in a wide range of wholesale accounts. Growing our existing wholesale partners is the main goal and the genesis of the push for further brand presence in the market. IR: Does the retail strategy change depending on the market? BK: Absolutely.
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Retail TouchPoints
OCTOBER 13, 2022
As many direct-to-consumer brands are learning, there is no one-size-fits-all strategy for growth. As the concurrent shift toward consumer privacy and away from third-party cookies continues, brands are going to have to intelligently leverage data to better understand their consumers and forge more strategic (and unique) paths to growth.
Inside Retail
MARCH 6, 2023
Image supplied IR: What does Tag Heuer’s presence in Australia look like in terms of stand-alone stores, online and wholesale? And then we have our wholesale partners, where we find our clients have a loyal database. IR: What role do collaborations play in enabling you to reach a new clientele? What did it entail exactly?
Retail TouchPoints
FEBRUARY 8, 2023
Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings community and commerce together with a combination of appointments, networking events and free-flow spaces for consumers to work and gather. We’ve never seen demand like this.
Inside Retail
MAY 28, 2024
We continue to increase the use of our clienteling platform to connect our customers with our stylists, spur repeat purchases and help deliver a more personalised experience. This is how consumers are evolving and we want to meet them where they are and we strive to make the shopping experience as cohesive as possible.
Inside Retail
JULY 2, 2024
While the everyday consumer has become pri c e-sensitive with the growing costs of living in the US, the 1 per cent is still spending – to a point where the luxury shopping market has become more competitive than ever. The key to catering to the 1 per cent consumer, Kaminetsky revealed, is offering them the one thing money can’t buy: time. “I
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