Retail TouchPoints

APRIL 12, 2024

After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois.

Payment Services 205

Payment Services Checkout Shipping Point of Sale 205

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 310

Fulfillment Inventory Management Returns Point of Sale 310

Inside Retail

NOVEMBER 28, 2023

The bottle is carefully handed to the customer, and as they make their way to the checkout counter, it is casually placed into the same brown paper bag that accompanies an A$10 bottle of nameless wine. After consulting the expert, the customer decides on a particularly luxurious A$1000 bottle of wine.

Returns 246

Returns Shopping Consumer Point of Sale 246

Retail TouchPoints

JUNE 2, 2023

We also have a heavy ship-from-store side, and it also drives our curbside pickup component. Shoppers want to feel reassured when making an expensive purchase, and Lamps Plus strives to make sure the checkout leaves customers feeling confident. It manages our BOPIS component.

Inventory Management 265

Inventory Management Management Fulfillment Supply Chain Management 265

Retail TouchPoints

FEBRUARY 22, 2021

You can carry over a version of this micro experience online, by including a cookie in every package you ship. Sure, it’s not exactly the same — but that’s kind of the point. Let’s say your physical store is known for the freshly baked chocolate chip cookies you offer to customers who enter your doors.

Kiosk 248

Kiosk Customer Experience Point of Sale Checkout 248

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We tweaked our search and checkout capabilities and have increased our retention rate. We tweaked our search and checkout capabilities and have increased our retention rate. We thought it was good, but we were wrong.

Checkout 191

Checkout Fulfillment Shipping Payment Services 191

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement.

Loss Prevention 288

Loss Prevention Visual Merchandising Sporting Goods Store Operations 288

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). Being able to rapidly process a purchase or retrieve a buy online, pickup in-store (BOPIS) order means more sales and happier customers at the end of the day. Self-Service Kiosks. Mobile Payments.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

FEBRUARY 10, 2022

million on a new mobile checkout system; and The launch of The Vitamin Shoppe Cares Foundation, a peer-supported employee assistance fund to provide financial support to employees experiencing hardship. million on inventory management solutions; $1.2

Inventory Management 312

Inventory Management Beauty and Health Management Planning 312

A1 Retail

MAY 19, 2022

53% of retailers claimed their clienteling applications boost customer loyalty, and 91% of those using mobile point-of-sale have seen reduced walkouts, increased sales and improved store associate mobility.

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

Star Miconics

MARCH 15, 2023

Selecting the perfect point-of-sale (POS) scale for your business is a crucial decision that can significantly impact your efficiency and customer satisfaction. Ease of Use A user-friendly scale with an intuitive interface and easy-to-read display is essential for streamlining the checkout process and minimizing errors.

Jewelry 52

Jewelry Point of Sale Checkout Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Star Miconics

JUNE 30, 2023

This technology revolutionized inventory management and checkout processes. 1985: Mosher introduced the first color touch-screen-driven point-of-sale (POS) interface, improving the user experience and making transactions more intuitive.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Cisco Retail

JUNE 27, 2022

The smaller footprint and quieter fanless design mean the switch can go in more places where other switches cannot, such as under desks, in closets, on the wall, and at the checkout counter for retail point of sale (POS) installations.

Kiosk 98

Kiosk Point of Sale Checkout Shipping 98

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Consider having several lines that lead to multiple checkouts instead of one line that leads to many checkouts. Invest in a high-quality mobile point-of-sale system. Checkout and Delivery options. If you place your registers near the entrance, the line will be the first thing consumers see rather than your items.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

Inside Retail

MARCH 14, 2023

We have a customer-facing point of sale in the store that is basically a re-skinned version of our website where customers can shop, and then we can go and pick the product and get it to them right away. That was a great time for e-commerce electronics sales, maybe not for everyone.

Marketing 130

Marketing Shipping Management Point of Sale 130

Wiser

DECEMBER 30, 2019

From a shopper point-of-view, it’s fantastic to track your order from the point-of-sale all the way until delivery. For companies, offering any smart-tracking technology will be a big selling point for consumers. First, it was Amazon’s two-day free shipping. Smart Tracking Technology.

Payment Services 113

Payment Services Fulfillment Point of Sale Checkout 113

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. While many retailers appointed a store associate to physically count foot traffic to adhere to the occupancy rule, some retailers added floor markers that are spaced 6 feet apart and installed customized plexiglass shields at all point-of-sale.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. Think of things like rental car collision protection at the rental car counter.

Customer Retention 261

Customer Retention Returns Merchant Services Shipping 261

Inside Retail

MARCH 17, 2022

Similarly, Zara allows its customers to return online store purchases free of charge within 30 days of shipping date, to any store or Australia Post drop point. Unified commerce enables the customer to purchase an item in-store and have it shipped home. No more lines at checkouts. Endless aisle.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

I Vend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’? Well, from my discussions with retailers, I can see that there has been a similar lightbulb realisation about frictionless checkout. Friction matters because it restricts growth.

Checkout 52

Checkout Payment Services Inventory Management Customer Experience 52

Small Biz Trends

APRIL 15, 2021

This eCommerce platform helps cover everything from marketing and payments, to secure checkout and shipping for your store. It offers users extensive customization options from the look of your online store to tailoring your customers’ experiences, the checkout process, and more.

Merchant Services 122

Merchant Services Payment Services Drop-Shipping Shipping 122

Small Biz Trends

JULY 1, 2022

They help boost visibility and sales, as well as keep your inventory organized. By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. This basic spring clip countertop stand is ideal for impulse purchases at the checkout counter. Buy on Amazon. Buy on Amazon.

Checkout 111

Checkout Jewelry Shipping Returns 111

Retail TouchPoints

JULY 27, 2020

They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout. Brands are also delivering contextual loyalty by going beyond dollars and points to identify and celebrate shared values as a way of building connections and fostering a brand community.

Retail Trends 150

Retail Trends Payment Services Checkout Sporting Goods 150

Retail TouchPoints

JULY 22, 2020

Ask customers why they prefer Amazon over other online retailers and the answer most likely comes down to two-day shipping — not quality or customer service. And they know customers don’t want to stand in line at the store, so they offer mobile checkout right from your phone. That’s agility.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182

A1 Retail

APRIL 13, 2022

It combines any tablet or mobile device, any payment terminal, and any operating system at any time to create a flexible mobile Point of Sale (POS) solution. InVue – (Stand 6E48) – Shortlisted for its NE360 mobile payment solution, which offers freedom and flexibility to retailers when choosing payment systems.

Payment Services 88

Payment Services Visual Merchandising Clienteling Green Retail 88

365 Retail

APRIL 19, 2022

It combines any tablet or mobile device, any payment terminal, and any operating system at any time to create a flexible mobile Point of Sale (POS) solution. InVue – (Stand 6E48) – Shortlisted for its NE360 mobile payment solution, which offers freedom and flexibility to retailers when choosing payment systems.

Payment Services 74

Payment Services Visual Merchandising Clienteling Green Retail 74

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Simply put, an integrated retail management system brings together all the functionality a store needs to run its business, covering everything from the point of sale (POS) to inventory, loyalty, and staff management. If not, this is the time to consider investing in an integrated software platform. Strengthen customer relationships.

Management 95

Management Promotions Point of Sale Checkout 95

Rangeme

AUGUST 31, 2022

Undoubtedly, a utopia for many CPG manufacturers is seeing their products go into shopping carts and out the checkout aisle. While the COVID-19 pandemic has shown an upswing in online grocery sales, the majority of food is still bought in retail stores. At a retailer point of sale, brands will grow and gain maximum consumer awareness.

Point of Sale 52

Point of Sale Consumer Accounting Promotions 52

Retail Times

APRIL 4, 2021

Simply connect Pointy to your point of sale solution, and it will automatically display your real-time inventory online, so your customers can easily see what’s in-store. You can, for example, emphasize the fact that customers can take home the product immediately, instead of having to order it online and wait for the product to ship.

Merchant Services 98

Merchant Services Checkout Shopping Point of Sale 98

Retail Next

FEBRUARY 27, 2020

RFID allows retailers to monitor the location and movement of product, and coupled with POS systems for online and in-store sales, allows inventories to be readily available at stores and shipping locations to ensure items in high demand are never out of stock. Cashierless checkouts. Smart transportation with IoT.

Checkout 52

Checkout Advertising Store Layout Promotions 52