Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Inside Retail

MARCH 24, 2024

These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels. This release will include additional features for the high-volume plan, designed to streamline fulfilment processes and offer comprehensive delivery options for organisations with high delivery volumes.

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Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration.

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Retail TouchPoints

JANUARY 12, 2024

Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores. The company also has been working with campus card providers like CBORD, Transact and Grubhub to allow students to use their meal plans to make purchases.

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Retail Focus

MAY 1, 2024

As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” continues to progress against its Lace Up Plan, which was introduced in March 2023. President and Chief Executive Officer. “As

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Inside Retail

MAY 31, 2022

What BNPL plan will work best for your product price points, and will you need any additional accreditation? If you sell expensive items and need to offer financing over a longer-term, then you may need a pay-by-finance BNPL plan which involves applying for a credit license. Make sure you allow for this in your planning.

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A1 Retail

AUGUST 24, 2021

Freedom Day and the easing of covid-19 restrictions has boosted online fashion order volumes, the latest data from True Fit, a personalisation platform for apparel and footwear retailers, reveals, as UK shoppers dress to impress as their social lives expand and kit out their wardrobes for the return to the office.

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365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. Returns are another area of concern for consumer electronics brands, with half (52%) of all respondents claiming that returns ‘were a problem’ for the business.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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I Vend

OCTOBER 10, 2023

Read more The next best thing, however, for planning business growth, is research-based predictions, and last month, Retail Info Systems (RIS) brought retailers just that, in the form of their fourth annual guide to the peak selling season. * Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”.

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Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. ” Checkout “This is a favorite pain point in retail, so retailers need to ensure things like mobile wallet [acceptance] are super rock-solid.” One example is Target , which began rolling out curbside returns , but only with the Target app.”

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Inside Retail

SEPTEMBER 11, 2023

He says younger generations who are holding more debt are reducing spending however in contrast, some of the older generation with greater deposits are getting a better return on their cash and “living it up a little bit more”. Customers told us they would be highly unlikely to return to a brand if they experienced these issues.”

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Retail TouchPoints

AUGUST 27, 2020

For example shoppers using the Amazon Dash Cart can skip the checkout line. Additionally, Alexa integration will help customers manage their shopping lists and navigate the aisles, and Amazon Echo Show smart displays stationed throughout the store will help customers come up with dinner plans and find specific items.

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I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Retail TouchPoints

APRIL 5, 2022

For their part, merchants are drawn to third-party (non-bank) digital wallets for the chance to avoid dreaded “swipe fees” — the fee that retailers pay to card-issuing banks when shoppers use cards, which by the way both Visa and Mastercard are reportedly planning to raise this year. Those businesses will win over time.

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Retail TouchPoints

MARCH 21, 2022

Our Verizon Look Forward study shows that more than one in five adults anticipate that they will be using self-checkout (23%), contactless credit cards (24%) and contactless mobile payments (22%) more a year from now than they are today. He has extensive knowledge in business, government, retail, enterprise and sales operations.

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Retail TouchPoints

DECEMBER 18, 2020

Originally a multi-year plan, the project turned into a six-month sprint supported by Bold Commerce. We’re lucky in that COVID-19 didn’t make our plans, it just forced us to make very quick decisions,” Ian Rosen said in an interview with Retail TouchPoints. “We

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Inside Retail

FEBRUARY 5, 2024

Surprisingly, over a third of global shoppers planned to start their shopping before the official Black Friday kickoff, according to ShipStation’s Peak Season survey. Strategic returns and shipping choices: A robust returns strategy is essential to instil confidence in online purchases.

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Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. The bad news?

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Retail TouchPoints

APRIL 12, 2023

still plan to cook more at home. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Innovating the in-store experience can give stores a great return on investment. Transform shopping in-store.

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Retail TouchPoints

APRIL 22, 2024

Additionally, Anthropologie announced plans for its first-ever regenerative cotton capsule collection , which will reimagine existing customer favorites made with third-party certified regenerative cotton.

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365 Retail

OCTOBER 30, 2023

UK shoppers are also becoming more discerning, with 83% planning to compare prices to secure the best deals. Sometimes that means putting on the right sale at the right time, or using a sale to draw in people who haven’t shopped with us before but are sitting at the top of the conversion funnel and making sure we give them a reason to return.

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Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. Ensuring business continuity plans include appropriate responses to network outages, breaches and ransomware attacks.

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Wiser

OCTOBER 20, 2017

If you’re planning a new product release or feel demand waning for products that used to be bestsellers, this blog is full of examples that aim to help retailers and brands think critically about how they can successfully leverage the relationship between product life cycle and pricing strategy. . Who’s Doing it Right .

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Inside Retail

MARCH 7, 2024

Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

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Retail TouchPoints

APRIL 26, 2023

The New Retail Environment During the pandemic, retailers added face mask requirements, set up social distancing rules for checkout lines and increased cleaning protocols for employee and customer safety. Case managers must consider mental and emotional well-being when developing effective treatment plans.

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Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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365 Retail

APRIL 30, 2024

As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” Mary Dillon, President and Chief Executive Officer of Foot Locker, Inc. As Foot Locker, Inc.

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Inside Retail

JUNE 2, 2021

Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transactional e-commerce site. We see the Target brand as our key asset.

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Retail Focus

JANUARY 12, 2023

But, of course, that has many downsides, such as cost, workforce planning, etc. Checkouts. A robust, streamlined, automated checkout will help boost sales significantly as customers can quickly move from the RFQ/quotation stage to placing an order online literally anytime, anywhere. . What is eCommerce Software for B2B?

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Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Approximately 160 of those positions will be in the U.S., representing a 41% workforce reduction in that country. Reducing shopping and shipping friction.

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Inside Retail

JULY 12, 2021

The challenge is CBDs will not return to pre-COVID levels for many years. A study by Deloitte Access Economics estimates that it will be late 2024 or early 2025 before economic activity in Sydney and Melbourne CBDs returns to 2019 levels. It’s timely that they’ve rolled this out now,” he told Inside Retail. “I

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