Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns. The service will be invite-only for the duration of 2022.

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Fulfillment Merchant Services Shipping Checkout 234

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 188

Inside Retail

SEPTEMBER 11, 2023

He says younger generations who are holding more debt are reducing spending however in contrast, some of the older generation with greater deposits are getting a better return on their cash and “living it up a little bit more”. Customers told us they would be highly unlikely to return to a brand if they experienced these issues.”

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Merchant Services Payment Services Checkout Returns 289

Inside Retail

OCTOBER 21, 2021

“Consumers will expect a frictionless shopping experience and they will expect retailers to offer convenient options such as Click-and-Collect, Buy Now, Pay Later, flexible shipping, easy returns and multiple payment options to make shopping more convenient.”. Offer gift cards. Determine your conversion rates.

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Returns Merchant Services Shipping Payment Services 130

Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial.

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Shipping Fashion Consumer Returns 203

365 Retail

FEBRUARY 10, 2023

In addition, they are looking to broaden their use of social channels to include Instagram Checkout and TikTok in equivalent volumes to Amazon, new research shows. Returns are another area of concern for consumer electronics brands, with half (52%) of all respondents claiming that returns ‘were a problem’ for the business.

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Consumer Planning Drop-Shipping Returns 120

Retail TouchPoints

APRIL 12, 2023

still plan to cook more at home. The challenge with ordering too much food is that shipping is expensive and often unreliable with supply chain troubles, and warehouse space is a very limited resource. With the right financial planning in place, here are some scenarios grocery outlets could consider to remain competitive: 1.

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Supermarket Grocer Customer Retention Checkout 222

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Merchant Services Fulfillment Checkout Location 226

Inside Retail

MARCH 7, 2024

Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

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Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

JULY 11, 2023

” Prime Day Sales that Don’t Happen on Amazon.com Late last year, Amazon unveiled a surprising new service — Buy with Prime , which lets sellers offer all the benefits of Prime membership (simplified payment processing, fast delivery, easy returns) on their own DTC websites.

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Payment Services Shipping Checkout Fulfillment 143

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Then, create what you think would be the most enjoyable checkout process.

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Payment Services Checkout Shipping Fulfillment 190

Inside Retail

NOVEMBER 28, 2023

The templates, built by experienced email marketers, include welcomes, browse/cart reminders, in-stock and price-drop alerts, shipping updates, and post-purchase follow-ups, to name just a few. No matter how well organised a brand’s supply chain and forward planning strategies work, any brand can suffer from an out-of-stock.

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Marketing Drop-Shipping Promotions Checkout 287

Retail TouchPoints

FEBRUARY 15, 2022

Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. In 2022, we should see more and more of them using touchless checkout in-store and mobile payment systems like Apple Pay, Google Pay and Venmo across channels. Merchandise assortments will shrink dramatically.

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Grocer Payment Services Checkout Value Offer 296

Retail Focus

JANUARY 12, 2023

But, of course, that has many downsides, such as cost, workforce planning, etc. Checkouts. A robust, streamlined, automated checkout will help boost sales significantly as customers can quickly move from the RFQ/quotation stage to placing an order online literally anytime, anywhere. . What is eCommerce Software for B2B?

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Payment Services Inventory Management Returns Checkout 130

A1 Retail

SEPTEMBER 27, 2023

Nearly a third (31%) of respondents anticipate they’ll shop online more in the next 12 months; this is compared to last year when 26% of consumers planned to shop online more than in the year previous. This is up from last year where 61% of consumers stated high shipping fees would deter them from a retailer.

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Merchant Services Consumer Payment Services Checkout 59

Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

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Kiosk Outdoor Checkout Marketing 231

Inside Retail

SEPTEMBER 6, 2022

Customers will be able to create accounts and list items for rent directly from the online checkout pages of participating brands, helping Designerex reach new customers and increase its inventory. While it is based in Sydney, it entered the US market in 2019, and it plans to expand into the UK and Europe next year. “It

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Fashion Checkout Fast Fashion Consumer 130

Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

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Shipping Fulfillment Shopping Consumer 246

Mass Relators

MARCH 6, 2024

Based on guest feedback, deals will now be applied automatically at checkout — no more having to search for or add individual offers — so members are confident they’re getting the best value every time they shop. Most importantly, these plans provide fuel for our next era of growth.”

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Shipping Checkout Returns Shopping 52

Indigo 9 Digital

JANUARY 11, 2023

If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. High marketing costs are one reason for Casper’s struggles but returns have also eaten into the brand’s profitability. Take mattress retailer Casper.

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Advertising Shipping Returns Fulfillment 98

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs. Larger Companies Rely on Physical Stores for Last-Mile Shipping.

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Merchant Services Payment Services Fulfillment Shipping 200

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability.

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Drop-Shipping Shipping Accounting Management 196

Mass Relators

OCTOBER 10, 2022

Imagine if more than seven out of every 10 shoppers in a physical store, after pushing their carts down various aisles and picking out the products they wanted, simply abandoned those carts when they got to the checkout line, and left without buying anything. for those shopping on a desktop computer.

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Shopping Payment Services Checkout Shipping 52

Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I If 100 people buy it, and then 50 return it, we know that that user is advising people of bad-quality products, and they are demoted in the algorithm,” said Agha.

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Marketing Payment Services Beauty and Health Fulfillment 241

Rain Pros

AUGUST 18, 2023

Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery. Platforms with good logistics integration capabilities can ensure you can manage orders efficiently, provide accurate shipping information and streamline operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery. Platforms with good logistics integration capabilities can ensure you can manage orders efficiently, provide accurate shipping information and streamline operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Inside Retail

NOVEMBER 4, 2021

The luggage chain plans to offer multiple “doorbuster” deals on its e-commerce sites in Australia and New Zealand, where it will slash prices on certain products for a limited number of hours. Instead of launching two new websites at the end of October as originally planned, he set a new deadline of mid-August.

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Payment Services Checkout Shipping Planning 147

Inside Retail

SEPTEMBER 28, 2022

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Normalcy is returning. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Coping with uncertainty.

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Outdoor Returns Checkout Planning 130

Wiser

SEPTEMBER 28, 2017

While shoppers could opt to pay extra for expedited shipping, another option is to pop into a store and walk out certain that they have everything they need. Those services could be a real boon this year, considering that 81% of those plan to make additional purchases when collecting their items,” according to ICSC data. .

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Drop-Shipping Shipping Returns Boutique 189

Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.

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Fulfillment Customer Experience Consumer Returns 130

Inside Retail

NOVEMBER 29, 2021

Having made such a switch, are consumers likely to return to old favourites this time? Retailers are learning from category disruptors like Who Gives a Crap, Nude Wines, and Hello Fresh that customers are eager to change their behaviour from habitual or opportunistic purchasing to planned subscriptions across many categories. /

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Supply Chain Management Customer Experience Planning Consumer 130

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

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Loss Prevention Visual Merchandising Sporting Goods Store Operations 255

VMS

NOVEMBER 30, 2022

W ITH THE WORLD adjusting to Covid a few years later as less of a threat and more a part of everyday life, retailers sought to return to business as usual. In California, Amazon-owned Whole Foods stores launched palm-scanning technology at checkout. Container ships are canceling routes from Asia to North America. Happy New Year.

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Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retail TouchPoints

JANUARY 3, 2023

In fact, the brand’s hyper-absorbent bamboo diapers are currently only available through subscription, although there are plans to revisit that decision as the company’s assortment grows. The returning customer will also get more information on drinking moments and various use cases.” The same thing happens with the ads.

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Beauty and Health Marketing Consumer Advertising 231

Hyken

APRIL 23, 2021

If your brand has no plans to adopt social media for customer service, you may be missing out on key interactions with your customers. . Here is a recent example of Semrush interacting with followers regarding a bunch of links on their website that were returning a 404 error. . Nowadays transparency is the name of the game.

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Shipping Accounting Customer Experience Checkout 107

Retalon

JUNE 11, 2021

While optimizing a retail supply chain for efficiency and reduction of waste requires careful planning and consideration, machine learning and predictive analytics technology have changed the rules of the game. Refusing returns is likely to reduce e-commerce sales. In a 2018 report , Gartner, Inc. The Retail Sustainability Problem.

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Fulfillment Drop-Shipping Markdowns Returns 41