Inside Retail

FEBRUARY 5, 2024

ShipStation, the multichannel, multi-carrier shipping, and fulfilment e-commerce platform, is poised to redefine the retail landscape, offering innovative features to streamline workflows and enhance the overall shopping experience. Think of Shipping Strategies as automated rate shopping, saving time and money.

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Shipping Fulfillment Returns Accounting 130

Retail Focus

MAY 1, 2024

As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” continues to progress against its Lace Up Plan, which was introduced in March 2023. President and Chief Executive Officer. “As

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Store Layout Checkout Shopping Planning 147

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Checkout Returns Shipping Promotions 180

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Merchant Services Fulfillment Checkout Location 245

Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. ” Checkout “This is a favorite pain point in retail, so retailers need to ensure things like mobile wallet [acceptance] are super rock-solid.” One example is Target , which began rolling out curbside returns , but only with the Target app.”

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Customer Experience Returns Checkout Shopping 315

I Vend

OCTOBER 10, 2023

Read more The next best thing, however, for planning business growth, is research-based predictions, and last month, Retail Info Systems (RIS) brought retailers just that, in the form of their fourth annual guide to the peak selling season. * Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

DECEMBER 18, 2020

Originally a multi-year plan, the project turned into a six-month sprint supported by Bold Commerce. We’re lucky in that COVID-19 didn’t make our plans, it just forced us to make very quick decisions,” Ian Rosen said in an interview with Retail TouchPoints. “We

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Payment Services Checkout Customer Experience Planning 312

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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Checkout Payment Services Shrinkage Returns 52

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

Inside Retail

MARCH 7, 2024

Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

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Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. To remain competitive, a virtual storefront needs to be engaging: professional images, streamlined checkout experiences and an extension of a retailer’s brand.

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Fulfillment Checkout Store Layout Consumer 271

Inside Retail

JUNE 2, 2021

Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transactional e-commerce site. We see the Target brand as our key asset.

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Department Stores Checkout Management Fulfillment 246

365 Retail

APRIL 30, 2024

As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.” Mary Dillon, President and Chief Executive Officer of Foot Locker, Inc. As Foot Locker, Inc.

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Checkout Accessories Fulfillment Planning 67

Retail TouchPoints

JUNE 1, 2022

Shoppers are returning to stores, again. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. The bad news?

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Checkout Location Shopping Consumer 296

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Then, create what you think would be the most enjoyable checkout process.

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Payment Services Checkout Shipping Fulfillment 190

Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.

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Fulfillment Customer Experience Consumer Returns 130

Retail Focus

JANUARY 12, 2023

But, of course, that has many downsides, such as cost, workforce planning, etc. Checkouts. A robust, streamlined, automated checkout will help boost sales significantly as customers can quickly move from the RFQ/quotation stage to placing an order online literally anytime, anywhere. . What is eCommerce Software for B2B?

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Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

JULY 11, 2023

” Prime Day Sales that Don’t Happen on Amazon.com Late last year, Amazon unveiled a surprising new service — Buy with Prime , which lets sellers offer all the benefits of Prime membership (simplified payment processing, fast delivery, easy returns) on their own DTC websites. Also, Amazon gets more happy Prime members.

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Payment Services Shipping Checkout Fulfillment 151

Retail TouchPoints

MAY 4, 2021

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. This isn’t to say that planning should fall by the wayside. But any plan going forward will need to include recalibration of the shopping experience. We’re past planning our responses to the crisis.

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Planning Checkout Shopping Consumer 276

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem. Walmart Marketplace as an Amazon alternative.

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Merchant Services Payment Services Fulfillment Shipping 219

Retail TouchPoints

APRIL 18, 2023

Now Flip is planning an “aggressive” expansion beyond the beauty category in the coming months that is likely to enlarge both its brand portfolio and its user base. “I If 100 people buy it, and then 50 return it, we know that that user is advising people of bad-quality products, and they are demoted in the algorithm,” said Agha.

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Marketing Payment Services Beauty and Health Fulfillment 259

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Approximately 160 of those positions will be in the U.S., representing a 41% workforce reduction in that country. Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 207

Indigo 9 Digital

JANUARY 11, 2023

If getting the order to you is expensive what about returns? This process of ordering and returning goods is very expensive. million on “refunds, returns, and discounts”. High marketing costs are one reason for Casper’s struggles but returns have also eaten into the brand’s profitability. Take mattress retailer Casper.

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Advertising Shipping Returns Fulfillment 98

Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines.

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Payment Services Apparel Inventory Management Department Stores 222

Inside Retail

JULY 17, 2022

As a people-first innovation nexus, Decathlon Lab will continue fulfilling Decathlon’s mission to conceive sports products and services to make a healthier and more active lifestyle more accessible and sustainable to the many. The RFID tags placed on the products allow them to be automatically detected when placed at the checkout kiosks.

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Payment Services Kiosk Checkout Fulfillment 130

Retail TouchPoints

FEBRUARY 1, 2021

Others didn’t plan to have them in the works for another one to three years. Without seamless checkout and customer service options available across channels, customers will go elsewhere — especially now that more shopping is done online and consumers can switch to the competition with a quick click. Contactless customer experience.

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Customer Experience Checkout Consumer Marketing 284

Retail TouchPoints

DECEMBER 23, 2022

The post-COVID-19 retail recovery hasn’t quite gone according to plan. Nearly 73% of shoppers use guest checkout when making purchases online, which creates engagement challenges for retailers. Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility.

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Drop-Shipping Shipping Accounting Management 214

Rain Pros

AUGUST 18, 2023

Efficient logistics ensures accurate and timely order fulfillment of customer orders. It should have an intuitive interface and navigation, clear product categorizations and descriptions, and streamlined checkout processes. However, it features high initial costs for warehouse space, staff, and operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

Efficient logistics ensures accurate and timely order fulfillment of customer orders. It should have an intuitive interface and navigation, clear product categorizations and descriptions, and streamlined checkout processes. However, it features high initial costs for warehouse space, staff, and operations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

JULY 30, 2020

The final shopping lists that are created and shared by teachers will present “information that could reflect schools’ reopening plans and affect how much consumers actually spend,” the NRF reported in a press release. For many parents, this uncertainty is creating stress. New Realities Influencing Back-To-School Activity.

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Merchant Services Advertising Apparel Planning 251

Storis

JANUARY 22, 2024

More than 50% of those surveyed plan or use Generative AI for designing digital ads, writing content, and personalizing marketing. How is your business currently leveraging or planning to leverage AI? Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Take Amazon and Shopify.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

I Vend

MARCH 16, 2021

Now, as we consider what retail will look like in a post-pandemic era, retailers are planning their long-term future online shopping strategy. They want to find things quickly, make comparisons, get clear information and checkout easily. And 55% would never return to the site again.

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Shopping Checkout Returns Fulfillment 98

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Consumer Payment Services Fulfillment Advertising 138

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. A survey by Accenture found that 75% of consumers say they’ll do at least some of their holiday shopping online, up from 65% in 2019, while 43% plan to shop online exclusively.

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Shipping Fulfillment Shopping Consumer 246

Mass Relators

APRIL 28, 2022

. “Our Consumer business has grown 23% annually over the past two years, with extraordinary growth in 2020 of 39% year-over-year that necessitated doubling the size of our fulfillment network that we’d built over Amazon’s first 25 years — and doing so in just 24 months. “We know how to do this and have done it before.

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Checkout Merchant Services Fulfillment Location 52

Retail TouchPoints

SEPTEMBER 17, 2020

Advanced personalization should be used across the entire customer lifecycle, from the initial click all the way to post-purchase and even throughout potential return cycles. In a recent earnings call , CEO Josh Hartmann didn’t only discuss the company’s plan to focus on digital sales and offer both BOPIS and curbside pickup.

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Checkout Customer Experience Marketing Fulfillment 184

Mass Relators

SEPTEMBER 22, 2022

Walmart said that more than half of its customers planned to start their holiday shopping research in October. What follows are the elements of Walmart’s plan to woo shoppers this holiday season: Price investments to deliver even deeper savings all season long. New and expanded “no concerns” returns options.

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Returns Shopping Fulfillment Planning 52