Retail Gazette

JULY 16, 2025

Sainsbury’s is expanding its Your Nectar Prices programme to checkouts across the UK from Friday 25 July, allowing members of its loyalty scheme access to their personalised offers directly at the tills for the first time. Once activated, discounts are applied automatically at checkout in-store or online.

Checkout 104

Checkout Beauty and Health Shopping Marketing 104

Retail TouchPoints

JUNE 30, 2025

BNPL, Alternative Payment Methods Are Quickly Displacing Cash and Cards While credit cards and cash are still the dominant payment method in many regions, digital payments are quickly capturing market share. The global BNPL market, led by companies like Klarna, Afterpay, PayPal and Affirm, is meanwhile projected to grow from $560.1

Merchant Services 214

Merchant Services Payment Services Checkout Consumer 214

Retail TouchPoints

NOVEMBER 13, 2024

Amazon Haul has its own search, cart and checkout separate from Amazon’s. The retailer is offering free returns on all Amazon Haul purchases over $3 within 15 days of delivery, and shoppers can drop off these returns at more than 8,000 drop-off locations, including Amazon Fresh, Whole Foods Market, UPS, Staples and Amazon Lockers.

Drop-Shipping 284

Drop-Shipping Checkout Shipping Returns 284

Retail Focus

MARCH 20, 2025

This collaborative approach improves customers’ payment experiences and speeds up the time it takes for new products to be ready for market. The post The Digital Checkout: How Tech is Revolutionising Online Transactions appeared first on Retail Focus Magazine - Retail Design.

Payment Services 130

Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

DECEMBER 26, 2024

What can grocery leaders do to recapture some of their lost market share? Conversely, intuitive and streamlined experiences especially at checkout help grocers send the signal that they recognize shoppers time is valuable. One technology solution that enriches customer experience is self-checkout.

Grocer 251

Grocer Checkout Customer Experience Promotions 251

Retail TouchPoints

NOVEMBER 5, 2024

This explains why guest checkout is so critical for retailers these days. In a career spanning over 20 years, Bhargava has run product, strategy, go-to-market and engineering for category-creating cybersecurity startups and large enterprises.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Retail Focus

DECEMBER 6, 2024

Email marketing has become a cornerstone of delivering this seamless retail customer experience, acting as a direct and personalized communication channel between brands and their customers. It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications.

Customer Experience 130

Customer Experience Marketing Customer Retention Promotions 130

Retail TouchPoints

JANUARY 31, 2025

Now, as new marketing and advertising formats venture further into the store, store teams must work more thoughtfully to ensure these touch points are intentionally integrated into their designs. As a result, they are collaborating with different teams and functions, especially operations ( 72% ), marketing ( 65% ) and IT ( 57% ).

Visual Merchandising 299

Visual Merchandising Advertising Beauty and Health Marketing 299

Retail TouchPoints

OCTOBER 11, 2024

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. Leading a cross-functional team of engineers, business developers, marketers and beyond, Yanagisawa sits below Terushi Shimizu, President and Chief Executive Officer of SSS.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

DECEMBER 11, 2024

Savings are automatically applied at checkout when shoppers scan their loyalty card or enter their phone number. A QR code also is available for those preferring a touchless experience. Customers will receive a printout of the digital coupons that are loaded to their loyalty card for reference as they shop.

Kiosk 274

Kiosk Shopping Checkout Supermarket 274

Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

JANUARY 21, 2025

As todays brands undergo a marketing transformation, understanding and managing these emotional peaks and valleys is the key to delivering great experiences that foster lasting relationships. According to Netimperative , 85% of customers are not yet satisfied with their brands emotional marketing efforts.

Customer Experience 285

Customer Experience Checkout Marketing Management 285

Retail TouchPoints

OCTOBER 23, 2024

Technologies such as frictionless checkout systems or ‘Just Walk Out technology’ take a different approach. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

NOVEMBER 7, 2024

Storefront Pro offers end-to-end control, from discovery through weekly ad integration and personalized recommendations to seamless checkout with loyalty programs and even fulfillment and customer care,” said Alice Luong, Director, Ecommerce and Retail Media at Instacart in a statement. locations in August 2024.

Fulfillment 278

Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

JULY 7, 2025

Because no amount of marketing spend can win back a customer who feels like your platform failed them. Three Disruptors that Break Checkout Without Warning Behind every unexpected drop-off is a gap between what the customer expects and what the system delivers. When a user heads to checkout, they’re at their hottest point of intent.

Checkout 147

Checkout Drop-Shipping Promotions Fulfillment 147

Retail Focus

JULY 17, 2025

Bringing together data from IMRG’s Online Retail Index, Daily Black Friday Tracker and analysis of more than 360 retail sites in November, the report includes analysis of revenue by marketing channel, conversion trends, abandonment rates and popularity of discount types and much more. Key findings: Black Friday 2024 saw a 3.1%

Merchant Services 148

Merchant Services Checkout Planning Promotions 148

Retail TouchPoints

DECEMBER 23, 2024

Clarks Photo credit: Clarks // Super League Limited-edition product drops and collabs are major marketing initiatives, which is why brands put a lot of time, money and brainpower into amplifying them. The Walmart API managed the entire payment process, presenting it to customers in a seamless and familiar checkout flow.

Payment Services 278

Payment Services Fashion Accessories Kiosk 278

Retail TouchPoints

NOVEMBER 27, 2024

The entire global ecommerce market is expected to total $6.3 IoT is now part of the shopping experience, and retailers use it for things like automated checkout, inventory and data management and supply chain optimization. trillion by year’s end – up from $5.8 trillion in 2023.)

Checkout 290

Checkout Management Shopping Point of Sale 290

Retail Focus

OCTOBER 23, 2024

British heritage brand Denby Pottery has launched direct-to-consumer (DTC) ecommerce capabilities into 29 European markets, in partnership with ESW , ending years of post-Brexit trading challenges. Additionally, ESW resolved Denby’s customs compliance issues, allowing it to reactivate its key Spanish market.

Marketing 130

Marketing Checkout Customer Experience Accounting 130

Retail TouchPoints

JANUARY 6, 2025

Campus foodservice leader Sodexo will open nearly 100 Food Hive markets on college campuses by 2026, beginning with the approximately 30 locations opening during the 2024-2025 academic year. The modern flow of the store, including self-checkout, will enhance efficiency and convenience for everyone.

Planning 278

Planning Checkout Location Marketing 278

Retail TouchPoints

FEBRUARY 6, 2025

Critical milestones in the journey are no longer confined to a traditional retailers ecommerce site or checkout cart. Airwallex data also shows that despite ever-shifting market conditions, most global consumers (54%) plan to increase their cross-border purchasing over the coming months. billion site visits in August 2024 alone.

Merchant Services 180

Merchant Services Payment Services Social Commerce Shopping 180

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

JULY 10, 2025

That includes maintaining reliable NFC terminals in-store, enabling QR code payments where appropriate and ensuring online checkouts are mobile-responsive and friction-free. A cumbersome checkout experience could quickly lead to cart abandonment, especially among younger customers who are used to instant app-based interactions.

Merchant Services 165

Merchant Services Payment Services Checkout Social Commerce 165

Retail TouchPoints

JULY 9, 2025

Native In-App Checkout: Platforms like TikTok, Instagram and Facebook have rolled out in-app checkout features, letting users browse, tap and pay without ever leaving their apps. The links take shoppers directly to standalone, secure checkout pages — typically hosted by a third-party payment provider.

Merchant Services 147

Merchant Services Payment Services Shopping Checkout 147

Retail TouchPoints

FEBRUARY 24, 2025

Its an ever-present internal conflict for many ecommerce and marketing teams that are striving to maximize both time-on-site and conversion rate metrics and its one that standing desk and office furniture manufacturer Uplift Desk has evidently addressed since implementing BigCommerce s Catalyst storefront technology.

Checkout 273

Checkout Consumer Advertising Marketing 273

Inside Retail

JULY 9, 2025

Aldi has long stood apart in Australia’s fiercely competitive supermarket sector by boasting low prices and no frills, minimal marketing. Each digital move, from checkout upgrades to delivery trials, has been tightly scoped and operationally efficient.

Supermarket 230

Supermarket Checkout Kiosk Shopping 230

Retail TouchPoints

JANUARY 2, 2025

Nike Plans to Cut $2 Billion in Costs, Layoffs Imminent as Strategy Pivot Continues (January 2, 2024) Increasing competition in the sneaker market and global macroeconomic headwinds pushed Nike to make major cost cuts, using tactics such as simplifying its product assortment and making greater use of automation and technology.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

DECEMBER 12, 2024

Grocery TV will now power more than 10,000 screens at Hy-Vees 400+ retail locations across the Midwest, reaching shoppers at key store touch points including the entrance, checkout, service departments, aisles and endcaps. The partnership will go live in February 2025.

Checkout 276

Checkout Supermarket Advertising Management 276

Retail TouchPoints

JUNE 26, 2025

Shoppers will soon expect AI-driven conversations that effortlessly guide them from discovery to purchase, without the friction of traditional navigation and checkout processes. These technologies create personalized, conversational buying experiences, significantly reducing the need to navigate traditional ecommerce storefronts.

Social Commerce 147

Social Commerce Checkout Consumer Shopping 147

Inside Retail

APRIL 7, 2025

The company said the move was made in the best interests of its community, supplier network, investors, and the rapidly growing fashion rental market. Founded in 2016, Designerex allows customers to create accounts and list items for rent directly from the online checkout pages of participating brands.

Checkout 205

Checkout Fashion Accounting Marketing 205

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Our job as marketers is how to keep them in it, and they will choose when to buy.” Our job as marketers is how to keep them in it, and they will choose when to buy.”

Merchant Services 261

Merchant Services Payment Services Checkout Shipping 261

Retail TouchPoints

FEBRUARY 25, 2025

Customer profiles that are correct, current and enhanced with demographic and geographic data allow organizations to personalize communications, optimize marketing efforts and uncover new customer prospects. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.

Merchant Services 179

Merchant Services Payment Services Supply Chain Management Shipping 179

Retail Focus

MARCH 13, 2025

With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop. Contactless and Frictionless Payments Long checkout lines have been a longstanding frustration for shoppers.

Payment Services 147

Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

JANUARY 13, 2025

To begin to address the issue holistically, retailers must aim to ensure that the right products are being targeted to their customers and that products meet their expectations before they even hit the checkout button.

Returns 298

Returns Social Commerce Checkout Shopping 298

Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A clear example of this occurred when Morrisons , a major UK supermarket chain, suffered a severe IT outage that left customers stranded at checkouts.

Payment Services 147

Payment Services Inventory Management Checkout Store Layout 147

Inside Retail

FEBRUARY 27, 2025

To capitalise on this shift, brands need to own their customer relationships by investing in identity resolution technology that enables personalised email and SMS marketing. Other key barriers include out-of-stock items (17 per cent) and complicated checkouts (13 per cent).

Consumer 130

Consumer Checkout Shipping Promotions 130

Inside Retail

MAY 13, 2025

Key insights in the report are based on a region-wide study of more than 3000 shoppers across six Asia-Pacific markets: Australia, Hong Kong, India, Indonesia, Singapore, and Thailand. The report found that across six markets, experience is everything. Checkout defines memory. Staff behaviour drives loyalty or churn.

Checkout 130

Checkout Store Layout Promotions Consumer 130