Retail TouchPoints

APRIL 15, 2021

Signifyd has received $205 million in Series E growth equity financing that values the company at $1.34 Last year we saw ecommerce sales and influence propelled into 2025, and yet the online checkout experience is stuck in 2015,” said Raj Ramanand, CEO of Signifyd in a statement.

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Merchant Services Payment Services Checkout Finance 200

Retail TouchPoints

AUGUST 2, 2021

This also gives them a financing option where they can control the parameters of how much to ‘lend’ and who to lend to. BNPL slices the cost of the checkout basket into a few bite-size payments spread over a few months. The deal is a window into how investors see financial services panning out,” Schwartz added.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

SEPTEMBER 20, 2022

Attendees will learn how to effectively integrate dynamic pricing and how to determine the best tech to support their customer experience strategy. Customer Experience. The customer experience is at the heart of every transaction, and enabling great experiences during the busy, often stressful holiday season is paramount.

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Payment Services Customer Experience Checkout Finance 274

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. He is passionate about fintech and insurance tech and studied Economics and Finance at Bentley University.

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Finance Point of Sale Checkout Shopping 258

Retail TouchPoints

APRIL 22, 2025

Resellers are good clients of thrift stores in their own right, but this new class of secondhand shoppers also has brought to light the fact that the thrift stores themselves many of which are nonprofits designed to finance other social initiatives could often be making more money.

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Thrift Store Clienteling Merchant Services Point of Sale 165

Retail TouchPoints

FEBRUARY 23, 2022

But moving forward, Nicholas believes that store fulfillment will only get more attention from finance teams, which means stores need to think about how they can drive layout and labor changes to support moments of engagement.

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Fulfillment Checkout Visual Merchandising Kiosk 298

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. Micro market product variety is not the only thing that greatly improves the customer experience. This trend is driven both by worker shortages and by the cost-effectiveness of this business model.

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Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

OCTOBER 9, 2020

“For example, this industry has very large order values, a longer customer journey and very different fulfillment methods. We need the flexibility to create very unique customer experiences, because furniture customers don’t typically make the same type of small impulse purchases seen elsewhere.

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Home Furnishings Payment Services Promotions Accounting 264

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements. That’s where property owners need to be focused.”

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Discount Store Shopping ATS Payment Services 289

Inside Retail

OCTOBER 19, 2021

An eWallet integration can convert a customer with one click, compared to 22 on average for a traditional checkout process – but the increased ease of eWallet checkout comes with an enrollment system that is potentially more vulnerable to fraudsters. Download your free copy.

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Merchant Services Fashion Payment Services Checkout 147

Retail Focus

SEPTEMBER 5, 2024

Here, Retail Focus sits down with several experts in this field to find out more about the key benefits of adopting AI within retail settings and how shops and stores of all shapes and sizes can utilise this technology to improve both their own operations and the customer experience.

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Payment Services Checkout Inventory Management Fulfillment 162

Retail TouchPoints

FEBRUARY 9, 2021

Pay in 4 with PayPal allows customers to pay for purchases between $30 and $600 in four interest-free payments, while the merchants get paid in full up front. Pay in 4 is now included in Digital River’s PayPal checkout integration at no additional cost. Shoppers want control over how they pay and how that affects their finances.”.

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Merchant Services Checkout Finance Consumer 147

Retail TouchPoints

OCTOBER 11, 2023

Looking to expand this payment experience even further, GSN implemented SplitIt. Although fractional payments and financing are certainly not new in the jewelry industry, GSN wanted to make purchasing high-ticket items as easy as possible for customers.

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Jewelry Payment Services Consumer Shopping 264

Retail TouchPoints

OCTOBER 7, 2020

One aspect of that project is to support contactless mobile payments and self-checkout. Until last year, Hudson was working with “an amalgamation of ad hoc legacy technologies” across its operations, including finance, inventory and order management, logistics and point-of-sale, Martin-Consuegra explained.

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Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail TouchPoints

AUGUST 18, 2022

BNPL isn’t really an innovative product; it’s kind of the old layaway, catalog finance product, but there was a route to market innovation that came together with a consumer trend,” explained Jonathan Sharp, Managing Director at the Consumer and Retail Group at Alvarez & Marsal (A&M) in an interview with Retail TouchPoints. “

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Merchant Services Payment Services Consumer Point of Sale 278

I Vend

APRIL 2, 2025

Frictionless checkout – your customers come into your stores, they choose their goods and thenthey have to wait in line to pay, or they cant use the payment method they want. These frictions are the biggest cause of customer dissatisfaction which directly impacts sales. What to look for in Retail Management Software 1.

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Retail TouchPoints

OCTOBER 9, 2020

“For example, this industry has very large order values, a longer customer journey and very different fulfillment methods. We need the flexibility to create very unique customer experiences, because furniture customers don’t typically make the same type of small impulse purchases seen elsewhere.

Home Furnishings 162

Home Furnishings Payment Services Promotions Accounting 162

365 Retail

APRIL 25, 2025

A slow or intrusive verification experience disrupts the buying flow and causes frustration. Streamlined, user-friendly KYC helps prevent drop-offs and keeps the checkout process smooth. These standards are aimed at combating money laundering (ML), terrorist financing, and proliferation, as outlined in the 2012 revisions.

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Accounting Checkout Finance Advertising 52

365 Retail

OCTOBER 27, 2022

Q4 can be a busy and fast-paced time so without the right finance management, it’s easy to fall through the retail cracks. Revenue-based financing can help alleviate seasonal pressure on cash flow by providing instant access to working capital. Once you hit those goals, you can hit the big bucks. 6 – Funding.

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Checkout Finance Social Commerce Advertising 98

Inside Retail

JUNE 26, 2024

A recent survey of more than 14,000 consumers found that 84 per cent rate the experience as important as the product they purchase. Clearly, personalisation is crucial to customer loyalty, even more so during peak holiday shopping seasons, where added stresses like finances, family needs, and time constraints can affect buyer behaviour.

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Shopping Inventory Management Customer Experience Consumer 100

365 Retail

MAY 17, 2022

In the purchase process, payment is a delicate phase because it determines the transition from the purchase intention of the customer to the actual sale and the less friction there is at this juncture, the more pleasant the customer experience.

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Merchant Services Payment Services Customer Experience Management 104

I Vend

DECEMBER 10, 2023

. * Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold. A fast, modern, POS provides detailed sales tracking, whilst getting customers through the checkout efficiently.

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Inventory Management Shrinkage Store Layout Checkout 94

Storis

DECEMBER 2, 2024

Strategies for Retailers to Capitalize on the Housing Market Rebound To effectively harness the anticipated surge in demand, furniture and appliance retailers should consider implementing the following strategies: Customer Experience Management (CXM) Systems : Capture data on your new audience in your CXM platform to nurture potential buyers.

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Marketing Finance Home Furnishings Customer Retention 64

365 Retail

JUNE 5, 2024

This will require you to spend some money to improve the customer experience in your store, so consider checking out Credibly’s financing solutions or other lenders to ensure your plans are well-funded. Streamlining Checkout and Payments Long checkout lines are a great way to frustrate customers and lose sales.

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Payment Services Inventory Management Checkout Inventory Turnover 52

I Love Fashion

JULY 7, 2024

Complex checkout process. Lack of customer support. Switch to your competitors: When customers experience slow page loading speed, a complex checkout process, or other issues, they switch to your competitors. It is mentioned that $260 billion is recoverable by solving checkout usability issues.

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Payment Services Shopping Checkout Inventory Management 52

Inside Retail

FEBRUARY 8, 2022

From the positive feedback and encouragement from our early customers, I realised that what we were building really added value to people’s lives. IR: How would you describe the Breeze customer experience? TJ: It’s easy. IR: What are your plans for Breeze in 2022? IR: Something Borrowed recently received $1.5

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Payment Services Fashion Returns Customer Experience 130

Storis

AUGUST 2, 2024

Digital signature capture and document archiving systems are critical retail technologies that substantially benefit retailers and customers. Valuable outcomes include lowering business expenses, enhancing customer experience, and aligning with sustainability. ” Customers appreciate the convenience of digital transactions.

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Finance Home Furnishings Point of Sale Operating Expenses 52

Indigo 9 Digital

APRIL 11, 2022

It’s all of the small things it does along the way that together form a great customer experience. A small detail like this can make a customer laugh creating a positive experience enticing them to spend more and return again next time in search of a shopping experience that simply feels better than others.

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Grocer Shopping Checkout Finance 98

Storis

JANUARY 22, 2024

Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. The home furnishings industry is actively embracing Mobile POS to elevate the customer experience. Incorporating product enhancements like imagery, reviews, recommendations, and varied fulfillment options resonates well with customers.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

Storis

JUNE 5, 2022

The technology supports their ability to deliver a great customer experience and lays the foundation for a lasting brand relationship. By enabling optional Sales Person Recognition at checkout, your sales staff will be confident in using your website as a resource to close more business.

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Home Furnishings Payment Services Checkout Accounting 52

Storis

JANUARY 22, 2024

Yet the industry continues to adapt and innovate to consistently create a seamless customer experience.” Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. The home furnishings industry is actively embracing Mobile POS to elevate the customer experience.

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Home Furnishings Payment Services Merchant Services Fulfillment 52

RETAIL MANAGEMENT SOFTWARE

AUGUST 5, 2024

Furniture Retail Store POS : Integrated Payment Processing : Streamline the checkout process with support for various payment methods, including credit/debit cards, mobile payments, and digital wallets. Live Chat Support : Provide real-time assistance to customers through live chat, improving customer service and increasing conversion rates.

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Payment Services Inventory Management Inventory Turnover Fulfillment 52

365 Retail

MAY 5, 2023

AI has the potential to revolutionize various sectors, including healthcare, education, finance, transportation, agriculture and of course, retail. Facial recognition technology is being increasingly utilized by retailers to enhance various aspects of their operations and customer experience.

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Store Layout Promotions Inventory Management Advertising 80

Retail TouchPoints

OCTOBER 14, 2024

Fast Company recently noted that alternative financing methods like buy now, pay later (BNPL) are positioned to divert market share away from more traditional forms of payment on ecommerce purchases, including debit cards, especially for discretionary purchases such as electronics and beauty products.

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Merchant Services Payment Services Finance Customer Retention 261

Inside Retail

MARCH 21, 2024

Choco Up – a company that helps e-commerce brands grow and scale their business with fast, flexible and founder-friendly revenue-based financing – decided to look into consumer intentions and behaviours to find out what else drives purchasing decisions in today’s retail environment beyond price.

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Retail Geek

MAY 28, 2021

And you could scroll back to see any of the previous tile so it is. It seemed like the Commerce interface and the chat was all pretty well done I don’t know what American consumers are going to want in terms of live streaming but this.

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Merchant Services Apparel Shipping Marketing 92