Retail TouchPoints

APRIL 22, 2024

into a multi-brand fashion retailer by bringing together the Express, Bonobos and UpWest brands , and included plans to expand the monetization of the Express brand through global licensing partnerships. The partnership transformed Express, Inc. to buy Rag & Bone.

Wholesale 147

Wholesale Finance Fashion Brand Management 147

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail TouchPoints

APRIL 26, 2021

Justice has returned as an online-only retailer with the launch of its new ecommerce site, ShopJustice.com. The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group.

Planning 269

Planning Accessories Apparel Brand Management 269

Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Fast fashion retailer Forever 21 has released a limited-edition collection featuring the Barneys brand.

Fast Fashion 277

Fast Fashion ATS Fashion Department Stores 277

Retail TouchPoints

JANUARY 10, 2023

Babies ‘R’ Us will return to brick-and-mortar retail in the U.S. this summer with the opening of its first flagship location since the brand’s 2018 bankruptcy. The store will be located at the American Dream mall in New Jersey, alongside the flagship of sister brand Toys ‘R’ Us , which opened there in December 2021.

ATS 248

ATS Returns Location Brand Management 248

Retail TouchPoints

JUNE 24, 2021

is selling its Heritage Brands portfolio — which includes the Izod , Van Heusen , Arrow and Geoffrey Beene brands — to fellow brand management firm Authentic Brands Group for approximately $220 million. This sale marks the latest in a broader shakeup among the larger brand management firms.

Brand Management 150

Brand Management Fashion Accessories Management 150

Inside Retail

JULY 27, 2023

He believes that Milkrun has better brand recognition compared to Metro60, and has more potential as a front-end facing brand. Meanwhile, Woolworths’ strong cash flow, and robust back-end systems and processes – including its IT, fulfillment, and customer management – are complementary.

Supermarket 243

Supermarket Marketing Fulfillment Management 243

Retail TouchPoints

SEPTEMBER 22, 2022

If someone constantly goes into a store that doesn’t carry their size, or is met with styles that aren’t really considered “on-trend” wherever they live, it’s more than likely that they won’t return. A seasoned commercial and brand executive, Shakedd is an entrepreneur with a vision of making Nexite into a successful world-changing business.

Customer Experience 293

Customer Experience Consumer Shopping Management 293

Wiser

APRIL 29, 2024

Metric to Monitor: Return on Advertising Spend (ROAS) Effective promotion through targeted advertising campaigns can lead to a higher return on investment. Promotion Effective online promotion and advertising strategies are key to increasing visibility and driving sales.

Promotions 78

Promotions Advertising Returns Consumer 78

Retail Gazette

APRIL 8, 2024

Ted Baker is set to close 15 UK stores and cut some head office roles, as administrators take action to try to save the fashion brand. NODL licenses the brand in the UK and Europe from Authentic Brands Group (ABG), the brand management group which owns Reebok, Forever 21 and David Beckham which bought Ted Baker for £211m just 18 months ago.

Department Stores 105

Department Stores Fashion Returns Accounting 105

Inside Retail

MAY 10, 2023

“We have seen a strong shift back to retail as customers look to in-person shopping experiences, and engage with our products and staff in-store,” Koko Black’s senior brand manager Kyle McKnight told Inside Retail. Despite the return to stores, online pre-sales for the weekend are ahead of expectations.

Boutique 130

Boutique Fashion Management Brand Management 130

Wiser

DECEMBER 18, 2023

Optimize Marketing Efforts: DSOS can help you measure the effectiveness of your marketing and promotional campaigns, helping you to finetune your strategies for a better return on investment. 5: Customer Reviews Management Encourage and actively manage customer reviews to enhance brand credibility and positively influence buying decisions.

Promotions 139

Promotions Management Inventory Management Marketing 139

Retail TouchPoints

FEBRUARY 28, 2022

Highly functional, Uber-ized commerce usually involves ordering several options and getting them quickly, but then going through the hassle of returning most of them. It’s much more than that: it’s a creative performance that incorporates interaction and storytelling to increase sales and decrease returns.

Fulfillment 264

Fulfillment Jewelry Advertising Department Stores 264

Inside Retail

OCTOBER 25, 2023

However, it appears that while the luxury goods group was adept at selling its own brands, managing the technology and logistics of an e-commerce platform like Yoox Net-a-Porter was a different matter. Richemont first purchased Net-a-Porter in 2010 for approximately US$550 million, before merging it with Yoox. million. .

Fashion 246

Fashion Fulfillment Planning Brand Management 246

A1 Retail

NOVEMBER 25, 2022

Thousands joined the live karaoke moment celebrating the return of the brand’s much-loved “Holidays Are Coming” advert. Piccadilly Circus was illuminated in festive red on Thursday evening as part of a huge Coca-Cola Christmas sing-along. Holidays are coming!

Advertising 78

Advertising Returns Brand Management Management 78

Inside Retail

JUNE 1, 2022

Viviology is run as a standalone brand, with its own brand manager. It has its own channels, website and marketing mix, which will be the approach for each private label brand,” she said. Multi-brand retailers like Adore Beauty should aim to have 30 per cent of revenue come from private-label products, she said.

Consumer 182

Consumer Marketing Brand Management Returns 182

Inside Retail

FEBRUARY 8, 2022

If you look at all the barriers to purchase on the sites [in the past], you were paying for shipping, you weren’t able to do click-and-collect – we’re working on that – you couldn’t return locally, nothing was in the local currency. DL: We hired a new marketing manager, new buying manager, new creative brand manager.

Planning 130

Planning Shipping Fashion Management 130

365 Retail

NOVEMBER 25, 2022

Following the success of the first ever live karaoke experience on the iconic Piccadilly Lights in 2019, Coca-Cola returned this year to lead revellers in popular Christmas carols and, of course, the much-loved “Holidays Are Coming” song – made famous by Coca-Cola’s legendary Christmas television advertisement.

Advertising 73

Advertising Brand Management Returns Management 73

Inside Retail

DECEMBER 4, 2022

This pop-up is part of a series of immersive global events from New York to Hong Kong, and beyond,” Kathryn Taylor, senior marketing manager for Jebsen Wines and Spirits, told Inside Retail. Mannie Ma, brand manager for Courvoisier reiterated the importance of the Hong Kong market to the cognac brand.

Marketing 130

Marketing Consumer Brand Management Management 130

Inside Retail

APRIL 13, 2022

So far, most of Una Brands’ acquisitions have been in the home and living category, which benefits from low return rates and levels of regulation and strong demand. They include Singaporean bed sheet brand Heavenluxe and ergonomic chair brand Ergotune.

Social Commerce 130

Social Commerce Inventory Management Marketing Brand Management 130

Retail TouchPoints

JULY 20, 2020

By optimizing excess inventory management and partnering with off-price retailers, companies can distribute leftover products through a simplified process that creates additional revenue and reduces harmful waste — a proven win-win recipe for brand growth, customer loyalty and sustained success.

Inventory Management 150

Inventory Management Apparel Fashion Specialty Store 150

Retail Focus

FEBRUARY 9, 2023

And to add complexity to the situation, these brands find it difficult to establish a reliable supply chain, as they may not have the same level of relationships or resources as larger brands. Therefore, small-town retailers are invited to focus their attention on managing the offer, the process and the people.

Payment Services 264

Payment Services Beauty and Health Shopping Promotions 264

365 Retail

FEBRUARY 2, 2022

While matters are often literally out of a brand’s hands, there remains the need to manage the customer relationship to preserve goodwill and protect the brand reputation. They represent a valiant effort by desperate brand managers to keep customers onside whilst facing conditions beyond their control.

Fulfillment 98

Fulfillment Management Brand Management Returns 98

Inside Retail

JUNE 28, 2022

The new business’ stores have been opened within Chemist Warehouse locations, stocking cult beauty brands such as Byredo, Olaplex, Malle, Juliette Has a Gun, and Frederic Male, and range from small store-in-store models, to larger dedicated underground presences such as Ultra Beauty’s Edgecliff store.

Beauty and Health 130

Beauty and Health Supermarket Location Consumer 130

Wiser

MAY 22, 2023

Brand equity assumes that a brand that is well-established, memorable, and reputable will be more successful than others. Much of your brand’s equity is based on how shoppers perceive you. So how do you go about creating positive brand equity for your business?

Advertising 142

Advertising Marketing Management Shopping 142

Wiser

OCTOBER 4, 2023

It involves creating engaging content, fostering community engagement, regularly updating and reviewing strategy based on analytics, and effectively managing online reputation. A successful social media strategy is about creating a two-way conversation between brand and audience and using that feedback to make improvements.

Promotions 145

Promotions Customer Experience Consumer Marketing 145

Mass Relators

MAY 26, 2021

In addition, Stanleick will also manage Kim Kardashian West’s business for Coty with a focus for both brands on driving global expansion and entry into new beauty categories. Both businesses are part of Coty’s prestige brands. luxury brand Coach, where he served as president and CEO for Coach Europe. NEW YORK — Coty Inc.

Returns 52

Returns Management Marketing Brand Management 52

Inside Retail

APRIL 5, 2022

It allowed us to fast track some of those strategic initiatives that had been on our roadmap – management of our aged stock, for example, with off-price outlets opening in some of the DFOs, but also an online outlet that we could turn on and off as needed. We’ll also look to remove some of the barriers around returns and exchanges.

Marketing 130

Marketing Planning Customer Experience Target Market 130

Hyken

JANUARY 2, 2023

Use these four tips to create a customer loyalty program that will give you the highest return on your investment. While e-commerce storefronts and order management systems have very different purposes, when used together they can scale operations, grow revenue, and power amazing customer experiences. Here’s How to Cultivate It.

Customer Experience 54

Customer Experience Checkout Management Brand Management 54

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

The long pause has given brand managers, franchise owners, retailers and wholesalers enough time to rethink their customer relations, brand building strategies and community relations. How to recover stronger than ever: The Good & The Fortunate.

Sporting Goods 52

Sporting Goods Marketing Specialty Store Outdoor 52

Cisco Retail

JUNE 14, 2022

When I accepted my full-time offer, I assumed that I would be returning to the same team and was looking forward to being in a familiar role where I didn’t have to re-learn everything. Teddy Wiersma, EMEAR Brand Manager, Amsterdam, the Netherlands . Try to be flexible and stay open for new experiences. Nothing is set in stone.

Marketing 52

Marketing Management Brand Management Returns 52

Wiser

NOVEMBER 6, 2023

Clear and direct statements about product authenticity, return policies, customer support, or money-back guarantees can alleviate customer anxieties about product quality or post-purchase issues. On the other hand, trust statements are equally important.

Payment Services 78

Payment Services Customer Experience Shopping Brand Management 78

Retail TouchPoints

JUNE 8, 2022

She recently implemented a solution to unify and organize customer data, including not just online and in-store purchases but also returns and call center activity. Retail TouchPoints (RTP): How did your career as an IT executive prepare you to support PacSun as the company’s CIO and lead the brand toward a digital-first approach?

Checkout 275

Checkout Management Returns Shipping 275

I Vend

MARCH 14, 2022

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. They can move between channels without even thinking about it, and simply interact with the brand.

Customer Retention 97

Customer Retention Discount Store Department Stores Target Market 97

Wiser

AUGUST 25, 2023

She is our in-store product marketing manager extraordinaire, and she’ll do some more formal intros and take over. The next step in managing the challenge of getting products to the shelf according to the plan that’s put in place. And we will send the recording to all attendees after the event is over. I appreciate it.

Suggestive Selling 78

Suggestive Selling Management Accounting Marketing 78

Mass Relators

APRIL 22, 2021

“Our customers’ response to the Simple Truth Recycling Program is a testament to its real impact and the growing consumer demand for more responsible packaging and easy recycling options,” said Ben Melillo, Kroger’s senior brand manager. Kroger’s 2020 ESG Report.

Drop-Shipping 52

Drop-Shipping Shipping Consumer Accounting 52

Retail TouchPoints

OCTOBER 9, 2020

Enter advanced analytics, the future of how companies will consume and manage data to drive strategic decisions. Even as companies cut back on non-essential spending and reassess their priorities, doubling down on analytics in shaping strategic decision-making can perhaps yield the greatest return on investment.

Consumer 348

Consumer Marketing Planning Brand Management 348