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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Brands are looking at ways to add value to the customer’s journey within their spheres. .

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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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Why Woolworths’ acquisition might bring the best out of Milkrun 

Inside Retail

At the time, founder Dany Milham cited deteriorating economic and capital market conditions as the key reason behind the collapse. He believes that Milkrun has better brand recognition compared to Metro60, and has more potential as a front-end facing brand.

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Express Files for Bankruptcy to Facilitate Sale to WHP

Retail TouchPoints

into a multi-brand fashion retailer by bringing together the Express, Bonobos and UpWest brands , and included plans to expand the monetization of the Express brand through global licensing partnerships. The partnership transformed Express, Inc. to buy Rag & Bone.

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PVH Sells Off Heritage Brands as it Turns Focus to Calvin Klein, Tommy Hilfiger

Retail TouchPoints

is selling its Heritage Brands portfolio — which includes the Izod , Van Heusen , Arrow and Geoffrey Beene brands — to fellow brand management firm Authentic Brands Group for approximately $220 million. This sale marks the latest in a broader shakeup among the larger brand management firms.

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The rise of Sheike: From Sydney market stall to style authority

Inside Retail

So we’ll be looking to expand heavily into SA, WA, and probably the Victorian markets. IR: Given the fact that events have traditionally been a key reason for customers to come in and shop at Sheike, I imagine Covid had a pretty big impact on the brand. We saw a change in our customer and how she interacted with the brand.

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