Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” In total, it has 500,000 individual pairs of sneakers at its third-party logistics (3PL) partner, Barrett Distribution Centers.

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Shrinkage Bar Codes Shipping Finance 268

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Photo courtesy of TikTok)

Merchant Services 241

Merchant Services Payment Services Shopping Checkout 241

Talking Retail

NOVEMBER 16, 2021

Accolade Wines has launched an online point-of-sale platform specifically designed to help independent retailers “capitalise on impulse wine purchases”. This story continues at Accolade Wines supports retailers with POS platform. Or just read more coverage at Talking Retail. Each pack includes wobblers, posters.

Point of Sale 105

Point of Sale Shipping ATS 105

365 Retail

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

Shipping 52

Shipping Drop-Shipping Inventory Management Point of Sale 52

Retail TouchPoints

OCTOBER 9, 2023

The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)? Another change factor is that many new brands are not completely new at all. 3: Buy in-store, ship to home is gaining speed.

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Fulfillment Shipping Suggestive Selling Management 288

Inside Retail

OCTOBER 18, 2022

In order to meet customer expectations, delivery channels – both online and in-store – are recommended to focus on speed and convenience and restock earlier to offset shipping delays. Consumers spent more than $3 billion on clothing, footwear and personal items through November last year, compared to $2.6

Point of Sale 130

Point of Sale Shipping Management Consumer 130

Inside Retail

MARCH 17, 2022

Similarly, Zara allows its customers to return online store purchases free of charge within 30 days of shipping date, to any store or Australia Post drop point. Unified commerce enables the customer to purchase an item in-store and have it shipped home. No more lines at checkouts. Endless aisle.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Inside Retail

APRIL 11, 2023

Rethinking the barcode The barcode – a block of irregular black lines signifying a product’s unique SKU – was launched in Australia in the 1970’s as retailers decided they needed a normalised system to track and scan products at their point of sale. The post Are barcodes the next big shift in retail tech?

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Point of Sale Payment Services Supermarket Shipping 130

Small Biz Trends

JANUARY 24, 2022

Let’s now look at the different parameters in further detail to choose the best platform for your business. It starts at $2,000 a month. This plan comes with features such as point-of-sale and ecommerce analytics. At present, there are just 28 extensions available. Shopify Vs Squarespace Pricing.

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Payment Services Shipping Point of Sale Planning 145

Retail TouchPoints

AUGUST 30, 2023

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. The new focus is ensuring shoppers can engage with your brand no matter where they are — on a video game, at an event or pop-up or online. She can be reached at kathy.kimple@osf.digital.

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Checkout Shipping Customer Experience Point of Sale 214

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

Customer Retention 275

Customer Retention Shipping Point of Sale Consumer 275

Inside Retail

NOVEMBER 28, 2023

Queuing up at the store An example of the renewed appetite for bricks-and-mortar is the recent release of the iPhone 15. But getting the latest model was about the anticipation and the superior experience of shopping at Apple. The basic brown paper wrap doesn’t make the final transaction memorable.

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Returns Shopping Consumer Point of Sale 246

Clover - Retail

APRIL 18, 2024

Instead, when a customer orders the product, the retailer contacts their manufacturer or wholesale merchant–who keeps inventory of the product on-hand–and has the product shipped directly to the customer. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.

Merchant Services 52

Merchant Services Drop-Shipping Payment Services Wholesale 52

Retail TouchPoints

APRIL 12, 2024

After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois.

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Payment Services Checkout Shipping Point of Sale 193

Inside Retail

JULY 1, 2021

Perhaps one of the biggest buzzwords of 2020 was ‘omnichannel’, as it became increasingly clear to retailers that they needed to offer customers more options on how and where they want to shop, whether it’s offering ship-from-store, click-and-collect, view instore inventory online or reserve-in-store.

Shipping 182

Shipping Point of Sale Customer Experience Fulfillment 182

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 294

Fulfillment Inventory Management Returns Point of Sale 294

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Chamber of Commerce indicates that 75% of all employees have stolen from their employer at least once. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF).

Payment Services 311

Payment Services Sporting Goods Inventory Management Loss Prevention 311

Inside Retail

NOVEMBER 22, 2023

These groups have a deep arsenal of well-tried hacking tools at their disposal to gain access, move laterally inside their target, and then exfiltrate data. Here is an abridged version of the findings: E-commerce: E-commerce retailers store a large amount of sensitive customer data, such as credit card numbers and shipping addresses.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

Checkout 241

Checkout Payment Services Kiosk Advertising 241

Star Miconics

JUNE 30, 2023

1985: Mosher introduced the first color touch-screen-driven point-of-sale (POS) interface, improving the user experience and making transactions more intuitive. At Star, we are dedicated to offering product lines and technologies that stay up-to-date with the evolving retail sector.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Wiser

SEPTEMBER 27, 2018

Did you know that the average cart abandonment rate at the beginning of 2018 was 75.6 Let’s look at a few ways that you can cut down the number of shoppers who abandon carts. . Limited Shipping Options . Another factor that could cause buyers to walk away is a lack of shipping options. Multiple shipping methods .

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Drop-Shipping ATS Shipping Payment Services 83

Inside Retail

AUGUST 13, 2023

When Entwined first took over the account, the company had five games in the market and was shipping printed material to 4000 sites three times a week. The message is running from a browsing environment right on to the display cabinet in the store where the point of decision occurs. “If

Point of Sale 130

Point of Sale Promotions Returns Accounting 130

Retail TouchPoints

JULY 24, 2020

If every single order gets shipped in an individual box, inefficiencies abound. Many retailers have minimum carton sizes and weights, sometimes leading to small products being shipped in larger boxes than necessary — which is highly inefficient and wasteful. Order Consolidation.

Apparel 199

Apparel Shipping Consumer Customer Experience 199

Retail TouchPoints

NOVEMBER 1, 2023

Ecommerce and the payments industry are still innovating at a breakneck pace. That means writing out clear store policies, terms and conditions, product descriptions, billing descriptors and shipping information. Ariel Chen is the Co-founder and CEO at Chargeflow. In turn, that makes merchants feel “behind the curve.”

Merchant Services 266

Merchant Services Payment Services Customer Experience Consumer 266

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. It manages our BOPIS component.

Inventory Management 247

Inventory Management Management Fulfillment Supply Chain Management 247

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 177

Checkout Merchant Services Payment Services Customer Experience 177

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

Payment Services 335

Payment Services Checkout Fulfillment Kiosk 335

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. When goods are received at a store, sales associates use the !

Fulfillment 147

Fulfillment Point of Sale Fashion Fast Fashion 147

Inside Retail

NOVEMBER 9, 2022

We’ve] added in more fashion, but not at the cost of functionality.”. It recently launched a new website, and its new Highpoint location will feature new service levels and points of sale features – as well as trained handbag stylists and expert luggage advisors – that will make for a more seamless customer experience.

Fashion 246

Fashion Accessories Point of Sale Shopping 246

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 268

Loss Prevention Visual Merchandising Sporting Goods Store Operations 268

Retail TouchPoints

OCTOBER 10, 2023

That said, in a challenging economic climate the pressure is on to make the most of every opportunity — and a lot of retailers are unaware of significant problems within their ecommerce programs that are going to cost them sales and reduce their margins. eMarketer expects retail mobile commerce sales to account for 43.4%

Payment Services 230

Payment Services Social Commerce Accounting Customer Experience 230

Star Miconics

MARCH 30, 2023

In today’s fast-paced business environment, having reliable point-of-sale (POS) technology is crucial to keep operations running smoothly. Contact Integrations Now Standard Warranties Star Micronics understands the importance of having reliable and high-quality point-of-sale technology for businesses.

Technical Support 52

Technical Support Kiosk Point of Sale Shipping 52

Retail TouchPoints

FEBRUARY 22, 2021

You can carry over a version of this micro experience online, by including a cookie in every package you ship. Sure, it’s not exactly the same — but that’s kind of the point. For example, think about how consumers have access to a wealth of information at their fingertips online. But in the store, this isn’t the case.

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Kiosk Customer Experience Point of Sale Checkout 245

RepslyBlog

SEPTEMBER 8, 2021

For many CPG brands, purchasing syndicated sales data from IRI or Nielsen is a critical part of understanding the journey their products make from distribution through to purchase. That's where consumption data comes in, helping brands paints a more complete picture of how their products are sold at the store level.

Point of Sale 52

Point of Sale Shipping Management Shopping 52

Retail Minded

JULY 3, 2022

Other issues included increased shipping costs (suffered by 59% of firms polled), stockouts (52%), and the increased prices of raw materials (47%). At the same, it’s important to be honest with customers who are well aware that we are in a global crisis and will be more tolerant of delays than they would be in less turbulent times.”.

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Wholesale Planning Shipping Point of Sale 124

Small Biz Trends

JUNE 29, 2023

Multitasking abilities: Representatives often handle multiple tasks and a variety of customer concerns at once. Customer Service Representative Officer Job Description: Templates for Hiring at Your Business To simplify the process, here are some templates you can use and customize to fit your organization’s needs.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75