Retail TouchPoints

APRIL 12, 2024

After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois.

Payment Services 182

Payment Services Checkout Shipping Point of Sale 182

Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

Point of Sale 130

Point of Sale Shipping Checkout Fulfillment 130

Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

Fulfillment 279

Fulfillment Inventory Management Returns Point of Sale 279

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. It manages our BOPIS component.

Inventory Management 231

Inventory Management Management Fulfillment Supply Chain Management 231

Star Miconics

JUNE 30, 2023

This technology revolutionized inventory management and checkout processes. 1985: Mosher introduced the first color touch-screen-driven point-of-sale (POS) interface, improving the user experience and making transactions more intuitive.

Payment Services 52

Payment Services ATS Inventory Management Kiosk 52

Retail TouchPoints

FEBRUARY 22, 2021

You can carry over a version of this micro experience online, by including a cookie in every package you ship. Sure, it’s not exactly the same — but that’s kind of the point. For example, think about how consumers have access to a wealth of information at their fingertips online. But in the store, this isn’t the case.

Kiosk 243

Kiosk Customer Experience Point of Sale Checkout 243

Retail TouchPoints

JULY 14, 2020

during coronavirus, the company culture at LUXIE and much more. Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. where it is being sold at higher price points.

Checkout 185

Checkout Fulfillment Shipping Payment Services 185

Retail TouchPoints

DECEMBER 13, 2023

The panel of experts are: Nikki Baird, VP of Strategy for Aptos ; Jamie Cornelius, Executive Creative Director at ChangeUp ; Mardi Najafi, VP of Retail Strategy & Design at Figure3 ; and Melissa Gonzalez, Principal at MG2. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention 256

Loss Prevention Visual Merchandising Sporting Goods Store Operations 256

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). If your store isn’t already online, it should be.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. And that’s not all.

Inventory Management 282

Inventory Management Beauty and Health Management Planning 282

Cisco Retail

JUNE 27, 2022

Cisco offers more flexibility in network deployments with more power density per size at a lower cost, efficient power options, and secure Zero Trust networks to simplify IT jobs. Connect with flexibility . Cisco has been focused on delivering products to support hybrid work. What else is new?

Kiosk 98

Kiosk Point of Sale Checkout Shipping 98

A1 Retail

MAY 19, 2022

The new Scandit report, The Future of Fashion In-Store Engagement , offers an in-depth study on the needs and preferences of over 3,500 consumers as well as insights from executives at 73 of the largest fashion brands across Europe and the Middle East.

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

Payment Services 61

Payment Services Drop-Shipping Shipping Point of Sale 61

Inside Retail

MARCH 14, 2023

But around the edges and in the niches, there is a huge number of PC enthusiasts and gamers that either want higher performance equipment that you can’t get at those places, or they want to build their own computers. These are people who are seeking products that aren’t available at the more mass-market electronics stores.

Marketing 130

Marketing Shipping Management Point of Sale 130

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Consider having several lines that lead to multiple checkouts instead of one line that leads to many checkouts. Invest in a high-quality mobile point-of-sale system. Checkout and Delivery options. Some retailers guarantee that clients buy from them by giving free delivery on things out of stock at their shop.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

MAY 2, 2023

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business.

Customer Retention 226

Customer Retention Returns Merchant Services Shipping 226

Inside Retail

MARCH 17, 2022

Similarly, Zara allows its customers to return online store purchases free of charge within 30 days of shipping date, to any store or Australia Post drop point. Unified commerce enables the customer to purchase an item in-store and have it shipped home. No more lines at checkouts. Endless aisle.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

NOVEMBER 20, 2023

Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management. Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes. Despite your efforts to hire good people, the U.S.

Payment Services 305

Payment Services Sporting Goods Inventory Management Loss Prevention 305

I Vend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’? Well, from my discussions with retailers, I can see that there has been a similar lightbulb realisation about frictionless checkout. Friction matters because it restricts growth.

Checkout 52

Checkout Payment Services Inventory Management Customer Experience 52

Small Biz Trends

APRIL 15, 2021

When choosing eCommerce software for your online store, you’ll be looking at a variety of features. This eCommerce platform helps cover everything from marketing and payments, to secure checkout and shipping for your store. Top 12 Ecommerce Software Options for Small Business. WooCommerce.

Merchant Services 122

Merchant Services Payment Services Drop-Shipping Shipping 122

Small Biz Trends

JULY 1, 2022

They help boost visibility and sales, as well as keep your inventory organized. By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. Counter displays at eye level will guarantee your products are seen. It comes in at 2.5 Buy on Amazon. Buy on Amazon.

Checkout 111

Checkout Jewelry Shipping Returns 111

Retail TouchPoints

JULY 27, 2020

They’re turning to solutions that allow consumers to connect loyalty programs with any payment card and collect points or rewards at checkout. Brands are also delivering contextual loyalty by going beyond dollars and points to identify and celebrate shared values as a way of building connections and fostering a brand community.

Retail Trends 145

Retail Trends Payment Services Checkout Sporting Goods 145

Retail TouchPoints

JULY 22, 2020

If it were a boxer, it would be against the ropes, close to a technical knockout by an opponent adept at dealing blows to the body. Ask customers why they prefer Amazon over other online retailers and the answer most likely comes down to two-day shipping — not quality or customer service. The retail industry is reeling from COVID-19.

Payment Services 176

Payment Services Fulfillment Checkout Shipping 176

A1 Retail

APRIL 13, 2022

The shortlist features the top 10 tech picks at Retail Technology Show 2022 . The winner of the Retail Technology Show Innovation Award will be announced at the BIG Retail Reunion Party on Day 1 (26 April 2022) at London Olympi a.

Payment Services 88

Payment Services Visual Merchandising Clienteling Green Retail 88

365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators. Register here.

Payment Services 73

Payment Services Visual Merchandising Clienteling Green Retail 73

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Simply put, an integrated retail management system brings together all the functionality a store needs to run its business, covering everything from the point of sale (POS) to inventory, loyalty, and staff management. This means that you can access all functionality and data at your fingertips. Eliminate errors and waste.

Management 95

Management Promotions Point of Sale Checkout 95

Retail Times

APRIL 4, 2021

One of the things that makes running a retail store so interesting and fun (most days) is the fact that you can encounter an array of characters at your shop. Don’t wait until they’re standing in front of you to engage them (well-informed shoppers have likely made up their minds at that point, anyway). How do you this?

Merchant Services 98

Merchant Services Checkout Shopping Point of Sale 98

Rangeme

AUGUST 31, 2022

Undoubtedly, a utopia for many CPG manufacturers is seeing their products go into shopping carts and out the checkout aisle. Successful brands in national retail distribution know this journey can take more than a decade – if they make it at all. At a retailer point of sale, brands will grow and gain maximum consumer awareness.

Point of Sale 52

Point of Sale Consumer Accounting Promotions 52

Retail Next

FEBRUARY 27, 2020

Imagine shopping at your favorite clothing store and when you spot a dress you like, your phone beeps with a notification saying you just received a loyalty discount! In the past, retailers used to send mass promotions to customers with an expectation that some percentage of recipients would be interested and would turn up at the store.

Checkout 52

Checkout Advertising Store Layout Promotions 52