Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement.

Planning 277

Planning Location Merchandise Store Store Operations 277

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S.,

Payment Services 246

Payment Services Planning ATS Supermarket 246

Retail Gazette

MARCH 27, 2024

M&S has named Morrisons retail operations boss Jayne Wall as its new director of central store operations. Wall, who said last month she would be leaving the supermarket after over a decade, will take up her new role at the high-street giant in August.

Store Operations 69

Store Operations Grocer Supermarket Planning 69

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. “We’ve cooperated fully, and the government’s allegations don’t reflect the reality of safety at our sites. .

Planning 290

Planning ATS Shipping Location 290

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. An estimated 16 million visitors per year are expected at the site by 2030, which is forecast to create sizeable economic opportunities in Yalong Bay, according to DFS Group.

Planning 264

Planning Jewelry Fashion Marketing 264

Retail TouchPoints

JANUARY 11, 2024

REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; in the spring and St. George, Utah in the fall. Summer: Glendale, Ariz.;

Planning 259

Planning Location Store Operations ATS 259

Retail TouchPoints

MARCH 4, 2021

Disney has announced plans to significantly reduce its brick-and-mortar footprint, beginning with the closure of at least 60 Disney Stores across North America as the retailer bolsters its ecommerce operation. The closures are the first step in a total re-evaluation of the retailer’s global brick-and-mortar footprint.

Planning 264

Planning ATS Apparel Consumer 264

Retail TouchPoints

FEBRUARY 2, 2024

UK-based travel retailer WHSmith is bullish on growth prospects for 2024, with plans to open more than 110 stores this year — and more than 50 of those openings will be in North America.

Planning 264

Planning Shopping Store Operations ATS 264

Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. In conjunction with its holiday hiring plans, Amazon also announced that it is investing $1.3

Planning 264

Planning Fulfillment Payment Services Location 264

Retail TouchPoints

SEPTEMBER 29, 2023

WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Retail Group.

Planning 299

Planning Specialty Retailers Shipping Returns 299

Retail TouchPoints

SEPTEMBER 6, 2023

billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. They also figure into its goal of achieving net-zero GHG emissions by 2050.

Planning 264

Planning Accounting Store Operations ATS 264

Retail TouchPoints

JUNE 29, 2023

“We wanted to make a fun, dynamic place for party hosts to find everything they needed in one place while being inspired by new ideas and products they might not have tried yet,” said Aspen Stough, Director of Digital Merchandising at Shipt in a statement.

Planning 278

Planning Payment Services Store Operations Customer Experience 278

Retail TouchPoints

OCTOBER 13, 2023

Netflix is reportedly planning to open permanent brick-and-mortar stores, beginning in 2025 with two in the U.S. Dubbed “Netflix House,” the stores will offer dining, live experiences and retail options related to the streaming service’s shows, including a Squid Game -themed obstacle course.

Location 264

Location Planning Wholesale Consumer 264

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. The union has been seeking to consolidate talks with Starbucks to a national level since at least May 2023 , but the company has maintained that each store needs to bargain individually.

Planning 290

Planning Department Stores Wholesale Location 290

Retail TouchPoints

MARCH 7, 2024

Foot Locker will launch its first “store of the future” in Willowbrook, N.J. next month, with an additional three stores planned for later in 2024. Elements from these stores will be applied to our 2025 openings and beyond.” Now headed into 2024, we’re targeting roughly 40 store closures, including 15 in the first half.”

Planning 162

Planning Location Marketing Visual Merchandising 162

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. billion in the region in 2023.

Planning 285

Planning Payment Services Discount Store Location 285

Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Planning 279

Planning Kiosk Management Consumer 279

Retail TouchPoints

JUNE 30, 2023

Customers can order online and get their groceries delivered or visit brick-and-mortar stores known for their fresh produce. These stores offer products and services at attractive prices to reach a broader group of consumers. Freshippo also has taken steps to strengthen its backend operations.

Planning 278

Planning Supermarket Consumer Store Operations 278

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. alone, or 3.5%

Planning 286

Planning Location Fulfillment Management 286

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. He has delivered strong results at Bloomingdale’s and has been an ally and trusted partner in advancing Macy’s’ strategies. I’m excited that Tony Spring has been appointed Macy’s Inc.’s

Planning 264

Planning Home Furnishings Finance Management 264

Retail TouchPoints

MARCH 29, 2023

Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory planning. But if you look at sizes, that varies a lot. It’s a productivity gain.”

Checkout 264

Checkout Planning Customer Experience Management 264

Retail TouchPoints

MARCH 26, 2024

“Academy Sports + Outdoors is excited to provide our customers with new convenient stores that carry a localized assortment that meets the needs of active families in these communities,” said Eric Friederich, SVP of Retail Operations at Academy Sports in a statement.

Outdoor 264

Outdoor Planning Apparel Store Operations 264

Retail TouchPoints

FEBRUARY 4, 2022

Additionally, the retailer has adopted a “poison pill” shareholder rights plan to prevent hostile takeovers. it’s likely that the plan is an effort to keep the company whole despite pressure from investors such as Engine Capital, which has been pushing Kohl’s to spin off its ecommerce business into a standalone entity.

Planning 299

Planning Finance ATS Store Operations 299

Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan.

Location 264

Location Sporting Goods Planning Discount Store 264

Retail TouchPoints

MARCH 15, 2023

The company’s Triple Double growth plan was announced in March 2022 , when it set the goal of tripling its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Planning 278

Planning Finance Promotions Location 278

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas. In April 2023 the retailer revealed plans to invest more than $2.2 in a statement. billion to enhance U.S.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 147

Planning Location Accounting Shopping 147

Retail TouchPoints

JUNE 6, 2023

The Batra Group will become the core licensee in the UK and continental Europe, responsible for designing and developing Hunter footwear, apparel and accessories and operating Hunter’s branded retail stores, wholesale distribution and ecommerce in those territories. “At

Planning 278

Planning Outdoor Wholesale Accessories 278

Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

Returns 278

Returns ATS Kiosk Customer Experience 278

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash. In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S

Planning 277

Planning Grocer Wholesale Payment Services 277

Retail TouchPoints

MARCH 20, 2023

Bed Bath & Beyond is seeking shareholder approval for a reverse stock split in order to bolster its share price and “enable us to continue rebuilding liquidity to execute our turnaround plans and better position the company financially,” according to President and CEO Sue Gove. Bed Bath & Beyond also has been downsizing its workforce.

Planning 264

Planning Location Store Operations ATS 264

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 260

Planning Location Checkout Marketing 260

Retail TouchPoints

APRIL 19, 2023

The changes at the top follow a global talent search that was initiated in August 2022 in anticipation of Robert Sawyer’s planned retirement as Loblaw COO at the end of 2023. Weston will remain as Chair of the Loblaw board of directors as well as CEO and Chair of the board of directors for parent company George Weston Ltd.

Planning 275

Planning Supermarket Shopping Store Operations 275

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops.

Planning 264

Planning Apparel Discount Store Department Stores 264

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. The retailer will now open stores in Los Angeles, Philadelphia, Portland, Ore.

Planning 296

Planning Shipping Customer Experience Location 296