Retail TouchPoints

FEBRUARY 15, 2023

Petco will expand its exclusive retail partnership with  Canadian Tire with the addition of Petco shop-in-shops at 99% of Canadian Tire stores by the middle of 2023 as well as a dedicated product assortment online at canadiantire.ca. Petco also has a shop-in-shop experience at Lowe’s stores , which launched in early 2022.

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Location Shopping ATS Marketing 253

Retail TouchPoints

MARCH 18, 2024

Despite these statistics, many retailers still don’t have functional workplace violence plans. If they do have a plan, it’s likely that it hasn’t been recently updated, and many employees may not know it exists. My role at Acuity is to help retailers with these types of undertakings. Additionally, the U.S.

Planning 279

Planning Loss Prevention Management Location 279

Retail TouchPoints

FEBRUARY 7, 2024

to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; The retailer currently operates 24 stores across nine states, with plans to create a 60 -store footprint in the U.S.

Planning 261

Planning Location Fashion Consumer 261

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

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Location Planning Department Stores Shopping 322

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Location Specialty Retailers Promotions Planning 236

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. The new facilities will be approximately 5,750 square feet and will be located inside Walmart Supercenters. With 90% of the U.S.

Location 301

Location Planning Shopping Store Operations 301

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s Inc.

Planning 258

Planning Marketing Location Shopping 258

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

Planning 229

Planning Location Checkout Marketing 229

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. Over the past five years, we have opened 9,000 stores — 7,000 of which were outside of the U.S.,” in fiscal 2024, with an ultimate long-term goal of 20,000 U.S.

Planning 262

Planning Returns Marketing Accounting 262

Retail TouchPoints

JULY 20, 2023

The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., The Amazon Web Services (AWS) technology also has been deployed by other brands, including select Panera Bread locations.

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Payment Services Planning ATS Supermarket 230

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. Burlington currently operates 761 stores across the U.S. O’Sullivan said at the time that the 0.5%

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Planning Location Store Operations Accounting 250

Retail TouchPoints

JANUARY 11, 2024

REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; in the spring and St. George, Utah in the fall. Summer: Glendale, Ariz.;

Planning 223

Planning Location Store Operations ATS 223

Retail TouchPoints

JUNE 28, 2023

Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The c-store retailer also will expand its capabilities with new food options.

Planning 256

Planning Location Merchandise Store Store Operations 256

Retail TouchPoints

DECEMBER 7, 2020

Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021. The expansion is part of the large-scale rollout that will open 500 to 700 Village Medical at Walgreens clinics in more than 30 U.S. markets in the next five years.

Planning 321

Planning Location Clienteling Marketing 321

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. The site’s home page boasts of having unionized more than 360 Starbucks locations and having over 9,000 union partners. store was only the second REI location to be organized.

Planning 285

Planning Department Stores Wholesale Location 285

Retail TouchPoints

SEPTEMBER 20, 2023

including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. In select locations the company also is offering signing bonuses of $1,000 to $3,000.

Planning 254

Planning Fulfillment Payment Services Location 254

Retail TouchPoints

MARCH 4, 2021

Disney has announced plans to significantly reduce its brick-and-mortar footprint, beginning with the closure of at least 60 Disney Stores across North America as the retailer bolsters its ecommerce operation. The closures are the first step in a total re-evaluation of the retailer’s global brick-and-mortar footprint.

Planning 252

Planning ATS Apparel Consumer 252

Retail TouchPoints

JULY 20, 2023

The value retailer now operates 2,061 stores in 41 states, the District of Columbia and Guam. These recent openings reflect our ongoing plans to continue building our presence in both existing and newer markets,” said Gregg McGillis, Group EVP, Property Development at Ross Stores in a statement.

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Location Discount Store Planning Marketing 175

Retail TouchPoints

SEPTEMBER 29, 2023

WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Retail Group.

Planning 291

Planning Specialty Retailers Shipping Returns 291

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. “We’ve cooperated fully, and the government’s allegations don’t reflect the reality of safety at our sites. .

Planning 281

Planning ATS Shipping Location 281

Retail TouchPoints

JANUARY 17, 2024

Ikea , which debuted its Plan and Order Point store format in Dallas in November 2023 , will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as customer pickup points.

Planning 147

Planning Location Accounting Shopping 147

Retail TouchPoints

FEBRUARY 16, 2021

Five Below will open 170 stores over the next nine months, bringing its total to more than 1,200 locations, according to Knox Pages. The effort kicked off with 11 stores across Ohio, Maryland, Florida, Texas, New York and Mississippi in the first week of February, with more grand openings slated for every weekend through November 2021.

Location 208

Location Planning Store Operations ATS 208

Retail TouchPoints

NOVEMBER 27, 2023

Ikea will open a Plan and Order Point as its third store in the Dallas-Fort Worth market on Nov. 29, 2023, offering design consultations as well as a location where customers can pick up their online orders. The 10,800-square-foot location in Southlake joins two large-format stores in Frisco and Grand Prairie, Texas.

Planning 147

Planning Marketing Customer Experience Location 147

Retail TouchPoints

JANUARY 26, 2022

Amazon is bringing its Amazon Go convenience store format to the suburbs with the launch of a location in Mill Creek, Wash. The retailer also is planning an Amazon Go location in the Los Angeles metro area. in the coming months, according to Business Insider , MarketWatch and other media outlets.

Location 257

Location Store Layout Checkout Planning 257

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. The 2023 additions will include 75 Ross and 25 dd’s Discounts locations. Overall sales were down slightly in 2022, at $18.7

Planning 260

Planning Apparel Discount Store Department Stores 260

Retail TouchPoints

APRIL 7, 2022

Walgreens has partnered with Blue Shield of California to expand in-person and virtual care options through the launch of 12 additional Walgreens Health Corner locations in the San Francisco Bay Area and Los Angeles County. Johnice, VP of the Health Transformation Lab at Blue Shield of California in a statement. “We

Location 256

Location Planning Management ATS 256

Retail TouchPoints

JULY 27, 2023

“Flybuy has powered our curbside pickup program for years, which has enabled us to boost efficiency, reduce wait times and ultimately increase customer satisfaction,” said Drew Chamberlain, Director of Operations and CX at Joann in a statement. “We

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Location Planning Store Operations Customer Experience 198

Retail TouchPoints

MARCH 8, 2023

Walmex , Walmart ’s Mexico and Central America business, is planning to spend nearly $1.5 The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology.

Planning 231

Planning Payment Services Discount Store Location 231

Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing. “Two

Location 275

Location Planning Management Marketing 275

Retail TouchPoints

MAY 30, 2023

The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open. Comparable sales at Journeys plummeted 14% , dragging the company’s overall comparable sales down 5% despite positive results from the Schuh and Johnston & Murphy banners. Genesco’s gross margin was 47.3%

Location 190

Location Markdowns Accounting Promotions 190

Retail TouchPoints

MARCH 15, 2023

The company’s Triple Double growth plan was announced in March 2022 , when it set the goal of tripling its store count to more than 3,500 locations by the end of fiscal 2030 while at least doubling sales and growing operating margin by 14% by the end of fiscal 2025.

Planning 269

Planning Finance Promotions Location 269

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. That said, a common concern in the retail and hospitality space is how to efficiently maintain operations in the face of a severe weather event. alone, or 3.5%

Planning 256

Planning Location Fulfillment Management 256

Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

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Returns ATS Kiosk Customer Experience 268

Retail TouchPoints

JULY 23, 2020

Tailored Brands is cutting 20% of its corporate staff and has identified up to 500 retail stores for potential closure as it struggles to strengthen its financial position. For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

SEPTEMBER 14, 2022

Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores.

Planning 278

Planning Location Store Operations ATS 278

Retail TouchPoints

SEPTEMBER 2, 2020

Macy’s is looking to grow its store base outside of malls, according to CNBC. Macy’s CEO Jeff Gennette revealed plans to test several smaller Macy’s and a Bloomingdale’s at non-mall locations, as well as a continued effort to grow its discount Macy’s Backstage brand. “We business forward.”.

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Location Fashion Planning Store Operations 197

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Checkout Payment Services ATS Accounting 208