Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. There have been retailers opening more stores than those closing after the pandemic. 5G provides an alternate method to keep the store connected at all times.

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Sporting Goods Payment Services Shrinkage Point of Sale 223

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. in a session at NRF. PVH x RetailNext and MarketDial PVH Corp.

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Point of Sale Promotions Inventory Management Grocer 232

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

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Point of Sale Supermarket Customer Experience Management 258

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Checkout Payment Services ATS Location 228

Retail TouchPoints

JUNE 29, 2022

Both stores in malls and freestanding stores should use an access control solution for rooms like stockrooms and offices to ensure only the right people — including the right employees or managers — can enter. Ensure that your store has proper lighting for clear video footage.

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Payment Services Point of Sale Loss Prevention Management 253

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business.

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Fulfillment Shipping Suggestive Selling Management 279

Retail TouchPoints

APRIL 11, 2024

Consumers can choose whether to pre-approve purchases or not, set budgets, inform the bot to shop only for certain items at certain times or only buy items when they go on sale, and many other parameters. This year, expect AI applications to become de facto at your favorite retailers. and then authorize the bot to shop for them.

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Consumer Customer Experience Checkout Shopping 255

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. Mattle is Retail and Distribution Leader – North America and Global Client Advocate at WTW. Mary’s College of California.

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Payment Services Wholesale Store Layout Inventory Management 235

Retail TouchPoints

AUGUST 14, 2023

In its report, Transforming Operations Management For A Digital World , McKinsey discusses a bank’s investment in digitization and the operational changes required to succeed. Traditional grocery stores are still highly operational, and many customers are attached to the traditional grocery experience.

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Payment Services Checkout Inventory Management Grocer 196

Retail TouchPoints

JULY 25, 2023

Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee. It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

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Payment Services Fulfillment Store Operations Point of Sale 221

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. However, like any tool, cloud works well for some jobs but not others.

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Payment Services Customer Experience Promotions Point of Sale 248

Retail TouchPoints

APRIL 4, 2023

The Vitamin Shoppe has deployed HughesOn managed network services across its more than 700 U.S. “The Hughes team met our needs for secure, cloud-centered digital operations at every store, cost-effectively and with an eye to the future.”

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Management Location Point of Sale ATS 182

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

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Payment Services Checkout Inventory Management Customer Experience 222

Retail TouchPoints

APRIL 3, 2024

So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage. His focus on content management and digital signage content strategy has been an essential aspect of his role at Spectrio.

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Promotions Customer Experience Point of Sale Accessories 259

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Checkout Point of Sale Returns Kiosk 246

M19 Retail

JANUARY 2, 2024

Mi9 Retail has secured a coveted position among the top 10 retail technology vendors, ranking at #7 overall. Mi9 Retail’s software platform empowers retailers to automate and optimize merchandise management, streamline Point of Sale & store operations, harness the power of retail analytics, and excel in the eCommerce landscape.”,

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Point of Sale Returns Management Store Operations 52

M19 Retail

OCTOBER 17, 2023

Alterra Mountain Company, a leading name in the world of year-round mountain destinations , is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts. This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics.

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Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. According to one survey , an astonishing 67% of shoppers said they’d experienced a failure at the self-checkout lane.

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Checkout Payment Services Location Point of Sale 219

Retail TouchPoints

MARCH 15, 2023

The survey of 502 executives was designed to assess the challenges and priorities of executives charged with making decisions regarding employee scheduling, communication, task management and learning. A lot of companies are looking to do more with less via productivity tools like task management, communication tools, etc.

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Employee Engagement Management Point of Sale Planning 229

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

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Payment Services Checkout Fulfillment Kiosk 331

Mass Relators

MARCH 1, 2024

NationsBenefits, the market leader for supplemental benefits and health care fintech solutions serving the health care managed care market, announced that Southeastern Grocers (SEG), parent company and home of Harveys Supermarket and Winn-Dixie grocery stores, has joined NationsBenefits’ network of grocery and over-the-counter (O-T-C) retailers. .

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Grocer Supermarket Point of Sale Location 52

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Now, we are excited to be the first NFL stadium with an RFID-enabled Just Walk Out technology store so fans can grab their favorite hats, jerseys and more and simply walk out.

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Apparel Payment Services Checkout Location 236

Retail TouchPoints

JULY 29, 2020

With a new retail management solution in place, Burton will now be able to: Deploy mobile POS (mPOS) devices in its stores; Provide store associates with improved visibility into customer, product and inventory data ; and Gain a unified view of its e-Commerce and brick-and-mortar operations at both the store and headquarters levels.

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Planning Wholesale Customer Experience Store Operations 250

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

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Inventory Management Beauty and Health Management Planning 288

M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. said Jeni McKewon, Mi9 Retail POS Product Manager.

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Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season.

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Social Commerce Checkout Consumer Point of Sale 272

Retail Next

OCTOBER 3, 2019

Whatever the size of your retail business, inventory management is crucial to controlling your supply chain. Whatever systems you have in place to manage your inventory and minimize loss, it is always a good idea to be thinking about how you can improve upon them. Management Software.

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Inventory Management Management Point of Sale Shipping 52

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Associates will be equipped with iPhones that will allow them to access real-time data, assist customers more efficiently and process transactions from anywhere on the store floor.

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Payment Services Jewelry Outdoor Accessories 192

Inside Retail

APRIL 11, 2022

The increased prevalence of omnichannel solutions has forced businesses to rethink their approach to keeping consumers engaged when shopping in-store. With digitalisation in the retail sector gaining significant momentum, retailers are increasingly exploring new technologies to streamline services and simplify store operations.

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Payment Services Checkout Point of Sale Advertising 147

365 Retail

JUNE 5, 2024

Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. Optimizing Inventory Management Proper inventory control is crucial for any retail business. Enter smart inventory management systems. Read on for more insight!

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Payment Services Inventory Management Checkout Inventory Turnover 52

Retail TouchPoints

MAY 27, 2022

Appliance manufacturer Bosch Siemens Hausgeräte (BSH) has adopted a gamified training solution from Attensi that features competition-based true-to-life scenarios designed to help salespeople remember product features, understand shopper motivations and close the sale. for associates at several large consumer electronics retailers.

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Employee Engagement Point of Sale Consumer Management 246

Retail TouchPoints

AUGUST 30, 2023

Providing shoppers with greater visibility regarding delivery dates would have a significant impact on their decision-making process when selecting a shipping option or considering the use of BOPIS (buy online, pick up in-store), which offers the convenience of same-day pick-up at no additional cost.

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Checkout Shipping Customer Experience Point of Sale 206

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. D Cloud RFID inventory-management software.

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Fulfillment Point of Sale Fashion Fast Fashion 144

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment. It was a really easy transition,” said Rene Marrufo, Store Manager for the North Face’s Las Vegas outlet.

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Payment Services Accessories Point of Sale Store Operations 200

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS. Simply asking ‘How was your shopping experience today?’

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Point of Sale Merchant Services Payment Services Checkout 208

M19 Retail

JUNE 8, 2023

The full story can be read here: Mi9 Retail is named a Top 10 Retail Software Solution Provider Eugene Voronov, EVP & GM at Mi9 Retail, remarked “While having a strong culture, vision, mission, and strategy is paramount for any successful business; the battle for the customers’ loyalty happens at the front lines and not in the corner office.

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Point of Sale Inventory Management Management Store Operations 40

Retail TouchPoints

OCTOBER 8, 2020

Zippin , a provider of checkout-free technologies for brick-and-mortar retail, has hired veteran retail executive Vivek Malik, formerly Senior Director of Infrastructure and Store IT at 7-Eleven , as its SVP of Store Systems. . Malik brings nearly 20. He understands our vision. ”

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Checkout Payment Services Store Operations Point of Sale 121