Retail TouchPoints

JUNE 7, 2021

Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. In the midst of these accelerated changes, few jobs have changed more than retail work.

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Inside Retail

APRIL 30, 2024

When we set about this project, it was to look at the way we connect with our customers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. He envisioned a platform as intuitive as using an iPhone, enabling associates to seamlessly engage with customers on the sales floor.

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Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. It manages our BOPIS component. We need to make sure it’s seamless.

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Inventory Management Management Fulfillment Supply Chain Management 248

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

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Payment Services Checkout Fulfillment Kiosk 336

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee.

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. When goods are received at a store, sales associates use the !

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Inside Retail

MAY 22, 2023

With the new partnership, the company said customers would have access to a wider range of high-volume products at more competitive prices, including globally recognised beers and spirits like Corona, Peroni, Budweiser, Smirnoff, Absolute, Hendrick’s Gordon’s, Grey Goose, Jim Beam, Jameson Whisky, and Bombay Sapphire.

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Point of Sale Fulfillment Management Marketing 130

Inside Retail

MARCH 6, 2023

per cent in Wellington, according to JLL ), it’s natural that companies are looking at ways to use economies of scale to save costs. To help companies continue to fulfil same-day orders, many are opting to bring storage and fulfilment closer to the main population centres, and utilising Micro-Fulfilment Centres (MFCs).

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Fulfillment Point of Sale Consumer Management 130

Retail Bound

APRIL 13, 2024

As Robert Gilbreath, VP of Marketing at ShipStation, a web-based shipping solutions provider, puts it, “Compared to splashy marketing campaigns and new product features, shipping isn’t exactly the sexiest topic. .” Nate Gilmore, the VP of Marketing at Shipwire, Inc. , ” says Gilmore.

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Drop-Shipping Shipping Merchant Services Payment Services 98

Storis

APRIL 18, 2024

By leveraging the golden standard for Available to Promise (ATP) and Available to Customer (ATC) calculations, retailers can communicate precise and achievable fulfillment expectations across in-store , mobile , and eCommerce experiences. It’s about providing a date to close the sale and being able to reliably achieving it.

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Fulfillment Home Furnishings Point of Sale Inventory Management 52

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G provides an alternate method to keep the store connected at all times. There have been retailers opening more stores than those closing after the pandemic.

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Storis

APRIL 12, 2024

By leveraging the golden standard for Available to Promise (ATP) and Available to Customer (ATC) calculations, retailers can communicate precise and achievable fulfillment expectations across in-store , mobile , and eCommerce experiences. It’s about providing a date to close the sale and being able to reliably achieving it.

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Fulfillment Home Furnishings Point of Sale Inventory Management 52

Retail Minded

MARCH 10, 2022

Very few retail leaders would argue that the role of physical stores are the same as they were at the start of 2020. While it’s almost inevitable that ecommerce growth will outpace growth through physical stores at some point in the future, it would be a huge mistake to lose sight of the critical role stores have to play beyond simply profit.

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Dead-Stock Fulfillment Payment Services Clienteling 98

Retail TouchPoints

OCTOBER 7, 2021

The key expansions include Target adding Sezzle and Affirm to its payment options; Simon enabling Klarna for interested merchants at any of its shopping centers; and FreedomPay integrating Klarna into its platform to provide more brick-and-mortar retailers access to BNPL options.

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Merchant Services Payment Services Point of Sale Checkout 173

Retail TouchPoints

AUGUST 24, 2023

Educational Insights first launched its shop in April 2023, and Lee Parkhurst, Senior Brand Manager at the company, said they’ve “been quadrupling our business month over month since.” We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale].”

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Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings. Uber Eats expanded ordering hours and live order tracking in July 2022 ; and.

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Retail TouchPoints

FEBRUARY 15, 2021

But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. Online sales bridged the gap between retailers and their consumers at the height of shelter-in-place restrictions, and many brick-and-mortar owners used their storefronts as a place to package orders and offer curbside pickup.

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Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. They’re not just about ringing up transactions; they’re integral in informing actionable insights,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

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Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

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Inside Retail

DECEMBER 8, 2021

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. Kookai is looking to implement RFID at every stage of its production, supply chain and retail experience.

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Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Retail TouchPoints

JULY 8, 2020

The private company, owned by CEO Claudio Del Vecchio, has been on the sales block for the past year, and “the effort to find a buyer will continue with an auction during the bankruptcy,” according to a statement from the company cited by Bloomberg. at factories in Long Island City, N.Y.; and Canada. Haverhill, Mass. and Garland, N.C.,

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Retail TouchPoints

APRIL 20, 2023

It will affect not only the newest generation, but everyone — because no one ever had a [landline],” said Fabio Vacirca, Global Head of Commerce at Accenture in an interview with Retail TouchPoints. “No There may be a path whereby this point of sale becomes the source for last mile delivery. No one ever visited a bank branch.

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Retail TouchPoints

AUGUST 31, 2022

From the point-of-sale to stock information, the retail industry is brimming with data. Yet these data points are only part of the story. Awareness of consumer behavior in the offline retail world can help brands drive sales, find ideal customers, and innovate. Use Location Data to Better Understand your Audience.

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Retail TouchPoints

APRIL 30, 2024

As for concertgoers at these same venues, over half of U.S. In some sections at SoFi, you can even order online and have food and drinks delivered right to your seat. During the 2021 NFL season, an autonomous store at Ford Field cut down transaction and queuing time by 50% and increased store sales by 170%.

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Checkout Customer Experience Merchandise Store Consumer 233

Small Biz Trends

JUNE 29, 2023

Multitasking abilities: Representatives often handle multiple tasks and a variety of customer concerns at once. Customer Service Representative Officer Job Description: Templates for Hiring at Your Business To simplify the process, here are some templates you can use and customize to fit your organization’s needs.

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Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement.

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Retail TouchPoints

JUNE 12, 2020

However, we’re seeing some retailers that had never before considered a janitorial program now looking at them. Cleanliness will be looked at in an entirely different lens going forward. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.

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A1 Retail

SEPTEMBER 4, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

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Supply Chain Management Fulfillment Inventory Management Returns 59

Inside Retail

SEPTEMBER 10, 2023

PWI products are sold across over 20,000 points of sale across the country, Creador said in its announcement. The brand’s pet care segment grew at a 27 per cent CAGR in the past three years. The story so far The pet food industry in Singapore was valued at US$130.90 We plan to do the same in Singapore.

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Star Miconics

MARCH 1, 2023

Ascent Solutions creates true point-of-sale (POS) software built on the Salesforce platform, complemented by Star Micronics' WebPRNT technology and POS hardware. Ascent Solutions is an exciting enterprise resource planning (ERP) software offering features to help businesses manage their inventory and sales processes.

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Inside Retail

AUGUST 9, 2023

Over the past 12 years, the brand has grown to encompass nine of its own stores, one franchise, and an online store with an on-premise point-of-sale system. Retail, at its core, has stayed the same for hundreds of years,” says Trittis.

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Inside Retail

JULY 1, 2021

But at the crux of it, unified commerce is about delivering a consistent and seamless shopping experience across every shopping channel and consumer touchpoint. Brands today look at all these different touchpoints in siloes. Rather they will switch and choose different channels at different times,” explained Nesci.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 27, 2021

Amazon proved that it’s possible to build an online presence for retail operations and to sell practically any kind of merchandise through online sales channels. But the big box retailer did not arrive at e-commerce by building a brick-and-mortar presence first.

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Retail Gazette

AUGUST 18, 2023

The company develops specialist software in-house to provide value-added services covering pre-retail, returns processing, fulfilment, wholesale distribution, and transportation. This forms part of ASC’s plans to open a new logistics and fulfilment centre in Bradford, UK in September 2023, and a new site in Poland by the end of 2027.

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Supply Chain Management Fulfillment Returns Inventory Management 52