365 Retail

JUNE 28, 2022

This creates significant challenges for retailers and brands which are increasingly responding by taking an opti-channel approach to activation and measurement. It means simplifying the customer experience, telling brand stories effectively and evaluating performance more accurately. www.catalinamarketing.co.uk .

Retail Marketing 98

Retail Marketing Marketing Advertising Consumer 98

Retail TouchPoints

MAY 19, 2021

With a convenient online ordering platform that offers in-store pickup at checkout, you can encourage your customers to take an initial step toward visiting your physical store once again. And if they’re already at your storefront, chances are they might come inside to buy more. Digitize the in-store experience itself.

Retail Marketing 167

Retail Marketing Marketing Shopping Returns 167

Rain Pros

MAY 1, 2023

Importance of Marketing Tools in Retail Chances are your retail business provides the same or similar products as other businesses in your local area and on the internet. Aside from price, customers have little else available to differentiate between product options. Enter retail marketing tools.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

Shopper Motion

DECEMBER 19, 2022

Retail marketing strategies are constantly evolving as retailers strive to meet the needs and preferences of their customers. Leveraging shopper data to improve retail Marketing strategies is one of the most effective ways for retailers to step ahead. Improved customer experience.

Retail Marketing 52

Retail Marketing Marketing Target Market Customer Experience 52

Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. The WooSox Market adds a wonderful convenience that means less time in line and more time enjoying our beautiful ballpark.”.

Shopping 192

Shopping ATS Checkout Marketing 192

365 Retail

APRIL 4, 2024

Pricer, the leading in-store automation and communication solutions, will showcase new connected stores solutions at the Retail Technology Show , taking place at London’s Olympia on 24 & 25 April, 2024. Our customers need scalable and reliable tools to build their business for the future.

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Inside Retail

MAY 13, 2024

Competition in digital marketing is fierce: 81 per cent of retail marketing executives expect it to increase even further this year, and 69 per cent plan to raise their spending accordingly. The report was commissioned by Klaviyo – an intelligent marketing automation platform – in partnership with Inside Retail.

Marketing 287

Marketing Customer Retention Marketing Spend Advertising 287

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Payment Services 223

Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

SEPTEMBER 29, 2023

With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Indeed, retail is one of the least consolidated industries in the U.S. Even in the marketplace segment, Amazon isn’t a monopoly.

Advertising 258

Advertising Fulfillment Customer Experience Marketing 258

Retail TouchPoints

JUNE 13, 2023

We have a wealth of data at our disposal, from customer behavior and preferences to supply chain and inventory details. Agility in a dynamic market: Another key challenge is ensuring agility in our technology strategy. This involves personalized product recommendations, marketing messages and customer service.

Customer Experience 222

Customer Experience Inventory Management Marketing Consumer 222

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. As for concertgoers at these same venues, over half of U.S. And it’s not just helping consumers.

Checkout 230

Checkout Customer Experience Merchandise Store Consumer 230

Retail TouchPoints

FEBRUARY 9, 2024

And while it’s true that many large retailers have attributed store closures to the surge in both theft and violence, its impact is felt even more keenly by small and mid-sized businesses (SMBs). James Stark is the Segment Development Manager for Retail at Axis Communications.

Loss Prevention 231

Loss Prevention Jewelry Customer Experience Management 231

Retail TouchPoints

DECEMBER 16, 2022

But as ecommerce has become a more prominent contributor to retailers’ bottom lines, and the cost of doing business online gets more expensive (think rising shipping costs and increasing returns), the mere existence of an ecommerce operation is no longer enough — retailers now have to find a way to make money online.

Merchant Services 283

Merchant Services Advertising Customer Experience Shipping 283

Cross Cap

FEBRUARY 1, 2018

Alarmists have heralded the death of retail, as online shopping continues to dominate and technology continues to revolutionize the way we shop. Consumers receive their item faster, at a reduced shipping cost for the retailer. Orders are placed online and picked up at a local branch.

Customer Experience 52

Customer Experience Payment Services Shipping Kiosk 52

Inside Retail

DECEMBER 12, 2023

Because just as sure as you’ll hear “Auld Lang Syne” at midnight on New Year’s Eve, consumer behaviour and expectations will continue to shift, and your marketing technology optimisation strategy needs to be ready to face new challenges. Personalisation can greatly enhance the customer experience and drive engagement.

Marketing 246

Marketing Planning Customer Experience Consumer 246

Retail TouchPoints

APRIL 5, 2024

The velocity of the buying cycle for iGaming companies is 10 times that of online retail, and much more than 10 times faster if a trip to a physical store is factored in. iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer. Contrast that to retail.

Customer Retention 288

Customer Retention Marketing Consumer Shopping 288

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. That was bumped to number two, and innovation is at the top this year.”.

Marketing 252

Marketing Consumer Checkout Customer Experience 252

Retalon

AUGUST 16, 2019

Not only do you have to decide which metrics are most likely to provide high-value consumer data, but then you must have the resources on hand to analyze it in search of trends that help you to hone your brand strategies and better personalize the retail customer experience. Benefits and Challenges of Personalization.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

Retail TouchPoints

AUGUST 18, 2021

As we continue to see the short- and long-term effects of the pandemic, many retailers have resorted to shuttering their businesses, unable to survive in such a volatile environment. For those still fighting for their share of the retail market, customer engagement hubs (CEHs) are a life raft keeping businesses from sinking.

Customer Experience 284

Customer Experience Accounting Consumer Marketing 284

Retail TouchPoints

JUNE 22, 2022

Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan. Felton has worked for nearly 18 years in Amazon’s retail and operations finance leadership. Another company veteran, John Felton, will now lead the company’s operations.

Fulfillment 242

Fulfillment Finance Promotions Customer Experience 242

Retail TouchPoints

MARCH 6, 2023

Leverage Crucial Text Data in the Cookieless Future What’s more, in all honesty, many ads are ignored and the path to purchase is rarely predictable, especially in the fast-paced online retail market. After all, necessity is the mother of invention, as many retailers and ecommerce businesses found during the pandemic.

Customer Experience 254

Customer Experience Marketing Consumer Retail Marketing 254

Retail TouchPoints

FEBRUARY 5, 2024

And it makes sense, as retail media networks are fundamentally built to enhance the consumer experience, provide deeper insights and consequently drive improved sales. DCO can streamline the media and creative process, offering a one-stop shop for marketers through the use of dynamic templates and complex decisioning.

Accounting 251

Accounting Finance Marketing Consumer 251

Retail Next

SEPTEMBER 19, 2019

The retail market continues to grow rapidly. Over the past couple of years, the strategy of retailers has changed markedly. Modern retail is a struggle for every new idea, the market is demand-oriented, buyers have become more prepared, they have a better understanding of quality and prices, and competition is greater.

Retail Marketing 52

Retail Marketing Marketing Payment Services Consumer 52

Retail Focus

APRIL 20, 2023

Akeneo was rated first place in the “Validation” category, which analysed a firm’s ability to support a customer through their PXM journey across sales, onboarding, support, services, and partners, and how the vendor uses customer interactions and feedback to improve their product.

Management 130

Management Customer Experience Fulfillment Marketing 130

Retail TouchPoints

OCTOBER 27, 2021

Even marketing teams that can map the entire customer journey have trouble identifying the exact moment or event that compelled a prospect to become a customer. This blind spot has always foiled retail marketers, but the issue has become more urgent as CMOs demand greater attribution and measurement for every ad dollar spent.

Marketing 277

Marketing Customer Experience Finance Retail Marketing 277

Retail TouchPoints

SEPTEMBER 13, 2021

. “Helping customers in their online shopping journey is a major advantage in today’s online retail market,” said Richard Adams, VP of Digital Experience at JCPenney in a statement.

Brand Management 226

Brand Management Customer Experience Management Retail Marketing 226

Retail TouchPoints

MAY 31, 2022

This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand. At Coveo , O’Connor serves as Group VP, Commerce. The Gen Z Factor.

Customer Experience 313

Customer Experience Consumer Shopping Fashion 313

Retail TouchPoints

APRIL 23, 2024

Retail Marketing at Levi’s in a statement. “So The Giant Jeans are on display at: Levi’s Brickell City Center in Miami; Levi’s 5 th and Broadway in Nashville, Tenn.; We wanted to create a symbol that would increase consideration for Levi’s stores,” said Danny Rosenberg, Director of U.S.

Apparel 180

Apparel Retail Marketing Consumer Visual Merchandising 180

I Vend

MAY 8, 2024

We take a look at how modern, integrated POS for wine and liquor stores can unlock a future of growth. Our modern POS for wine and liquor stores unlocks growth Read more The global at home alcoholic drinks market is worth $1070 billion and is growing at a compound annual growth rate (CAGR) of 4.4%.

Shrinkage 81

Shrinkage Inventory Management Payment Services Point of Sale 81

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge.

Management 245

Management Marketing Customer Experience Inventory Management 245

Inside Retail

FEBRUARY 29, 2024

In today’s complex retail landscape, chief marketing officers (CMOs) find themselves in a perpetual balancing act. You need to drive growth, deliver compelling customer experiences, and demonstrate a tangible return on investment from your marketing initiatives.

Marketing 130

Marketing Returns Customer Experience Planning 130

Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

Checkout 248

Checkout Shopping Kiosk Supermarket 248

Retail TouchPoints

JULY 15, 2022

But there is one reason that tops them all — retail media offers a straight-line connection between ads and actual purchases. Optimizing to transactions — that’s the unlock here,” said Quentin George, Partner at McKinsey and leader of the company’s Commerce Media Practice.

Advertising 262

Advertising Marketing Spend Marketing Customer Experience 262

Inside Retail

OCTOBER 5, 2023

With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.

Supermarket 264

Supermarket Checkout Consumer Marketing 264

Retail Focus

FEBRUARY 6, 2023

The exhibitors in the Retail Technology dimension help to shape perspectives and future fields of retail through the driving force of intelligent technology. EUROSHOP, PAST AND PRESENT: 1966 EuroShop launches in Düsseldorf, in association with EHI Retail Institute, with 331 exhibitors taking part.

Visual Merchandising 303

Visual Merchandising Payment Services Management Marketing 303

Inside Retail

MARCH 21, 2024

Last year, retailers were forced to focus on finding ways to mitigate the impact of the cost-of-living crisis on shoppers. Choco Up commissioned this report because we believe it is paramount that leaders of e-commerce businesses who are seeking sustained success understand the diverse shopper personas in today’s retail market.”

Consumer 130

Consumer Dead-Stock Finance Inventory Management 130

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

Point of Sale 268

Point of Sale Checkout Consumer Promotions 268