Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Some stores were left with nothing but the walls.

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Retail TouchPoints

OCTOBER 2, 2023

Photo courtesy Mall of America “Body cameras are becoming the industry standard in law enforcement, and we’re seeing it bleed over to security,” said Will Bernhjelm, VP of Security at Mall of America in an interview with Retail TouchPoints. Mall of America also works with intelligence analysts to proactively look for threats.

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Retail TouchPoints

JUNE 11, 2020

ThirdChannel , a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and state and local guidelines.

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Retail TouchPoints

NOVEMBER 24, 2021

Not only does physical security technology now play a larger role in deterring and catching would-be shoplifters, but it also helps provide a pleasant customer experience in the absence of store staff. Hedgie Bartol serves as a Segment Development Manager for Retail in North America at Axis Communications.

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Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The two are not always in conflict.

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Loss Prevention Sporting Goods Customer Experience Store Layout 273

Retail TouchPoints

NOVEMBER 20, 2023

Chamber of Commerce indicates that 75% of all employees have stolen from their employer at least once. Questions could include what they would do if they saw a coworker stealing or what they would do if they noticed they had extra money in their till at the end of a shift. Throughout his retail career, loss prevention remained a focus.

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Payment Services Sporting Goods Inventory Management Loss Prevention 312

I Vend

DECEMBER 10, 2023

Read more Retail operations are built on a number of interlocking processes, each of which feeds into, or from the others. Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform.

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Shrinkage Inventory Management Store Layout Checkout 75