Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 274

Store Operations Shipping Fulfillment Store Layout 274

Retail TouchPoints

JANUARY 13, 2023

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores globally that will help the retailer optimize its in-store product assortments. Having a fully mobile cloud solution in our stores greatly contributes to this experience.

Inventory Management 280

Inventory Management Fulfillment Planning Management 280

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

AUGUST 14, 2023

The task force should then explore different technologies, providers and partners, as well as look at similar businesses to see which steps they took and how they chose to innovate. Traditional grocery stores are still highly operational, and many customers are attached to the traditional grocery experience.

Payment Services 232

Payment Services Checkout Inventory Management Grocer 232

Retail Focus

FEBRUARY 12, 2024

Imagine walking into a store where the lights adjust automatically as the day progresses, shelves notify staff when inventory is low, and digital signs change based on who’s looking at them. These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations.

Kiosk 130

Kiosk Store Operations Inventory Management Boutique 130

365 Retail

FEBRUARY 23, 2023

Zebra Technologies Corporation , an innovator at the front line of business with solutions and partners that deliver a performance edge, will put retail data insights and The Modern Store by Zebra framework centre stage at EuroShop , booth A79/Hall 6, Dusseldorf, Germany from 26 February – 2 March.

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Planning 290

Planning Wholesale Customer Experience Store Operations 290

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 275

Visual Merchandising Consumer Inventory Management Customer Experience 275

Retail TouchPoints

FEBRUARY 10, 2022

Over the course of her 30-year career, The Vitamin Shoppe CEO has held leadership roles at Godiva , Sally Beauty , Pier 1 , Bath & Body Works , Gap and The Disney Store. It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express.

Inventory Management 318

Inventory Management Beauty and Health Management Planning 318

Small Biz Trends

DECEMBER 6, 2022

We’ll look at some of the top POS solutions currently available for this article. It comes with its own card reader and offers additional features such as payroll, inventory management tools, sales data, and more. Retail pos systems are crucial for providing a friction-free customer experience. Brilliant POS.

Point of Sale 115

Point of Sale Payment Services Merchant Services Inventory Management 115

Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. We’re going to have to put technology in the store for sure, but one of the ways we can temper some of that cost is by having customers start using their phone when they walk in the door.

Shipping 276

Shipping Customer Experience Inventory Management Management 276

Retail TouchPoints

DECEMBER 25, 2023

in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. Helping customers leave the store with everything they need is a key way to enhance the customer experience. Manage your inventory exceptionally well.

Customer Experience 256

Customer Experience Dead-Stock Store Layout Point of Sale 256

Wiser

JULY 31, 2023

In the competitive world of retail, ensuring your products are in the right place at the right time can mean the difference between profit and loss. A planogram is a visual diagram that details where every product on a retail store shelf should be placed. This is where planogram compliance comes into play.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Supply Chain Management 258

Supply Chain Management Fulfillment Shipping Inventory Management 258

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 109

Inventory Management Management Store Operations Consumer 109

M19 Retail

OCTOBER 17, 2023

Alterra Mountain Company, a leading name in the world of year-round mountain destinations , is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts. This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 237

Checkout Store Layout Payment Services Kiosk 237

Retail TouchPoints

FEBRUARY 21, 2023

A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience. There have been retailers opening more stores than those closing after the pandemic. Tractor Supply Co.

Sporting Goods 257

Sporting Goods Payment Services Shrinkage Point of Sale 257

365 Retail

MAY 4, 2023

The roll-out involves 400+ Lindex-stores across the Nordics, the United Kingdom, and Eastern Europe. As part of the deployment, Nedap will provide Lindex with its iD Cloud platform to help streamline its inventory management and enhance the customer experience.

Fashion 59

Fashion Inventory Management Accounting Store Operations 59

M19 Retail

JULY 5, 2023

The Aubuchon Company has previously implemented the Mi9 Retail Software Platform to support their Merchandising, Data Analytics, and Store Operations (Point of Sale). “Self-Checkout delivers numerous benefits for retailers, including increased efficiency, cost savings, improved accuracy, enhanced customer experiences, and increased store sales.

Checkout 52

Checkout Point of Sale Inventory Management Management 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience.

Inventory Management 92

Inventory Management Management Shrinkage Returns 92

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

JULY 28, 2020

There are new and innovative ways to marry personal computing devices, gesture recognition technology, merchandising creativity and inventory management to create a new world of retail that’s an inviting, engaging and safe space for thriving retail commerce — as well as the sometimes-elusive emotional connection between shoppers and brands.

Inventory Management 209

Inventory Management Fulfillment Payment Services Consumer 209

Theatro

APRIL 5, 2023

In both cases, Sunshine Ace Hardware lacked the necessary technology to set up a fully connected workforce and eliminate the communication gaps that were negatively impacting employee engagement, productivity, responsiveness, and store operating efficiencies.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

NOVEMBER 20, 2023

This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

OCTOBER 3, 2023

It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment. store level inventory serving local demand) into a more global matching problem (i.e.,

Fulfillment 269

Fulfillment Drop-Shipping Markdowns Shipping 269

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 303

Fulfillment Shipping Inventory Management Location 303

Retail TouchPoints

DECEMBER 12, 2023

In addition to this timing variation, over 60% of shoppers plan to do their browsing online, yet 85% expect to buy at least one product in a store. Some are the bargain-hungry customers at the beginning of the season who will naturally be drawn to the most attractive prices and discounts that resonate with them.

Markdowns 275

Markdowns Retailing Pricing Promotions Fulfillment 275

Retail TouchPoints

MAY 11, 2023

To do so, they’ll need seamless and instant access to information in-store, on the road or in their living room. It’s also critical that retailers have the ability to deliver offers, incentives and other content to consumers at the right moment in real time to consumers throughout their CX journeys, whether those are virtual or in-person.

Kiosk 223

Kiosk Consumer Inventory Management Customer Experience 223

I Vend

AUGUST 13, 2023

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

Payment Services 97

Payment Services Point of Sale Inventory Management Supply Chain Management 97

Retail TouchPoints

AUGUST 4, 2023

Having more kiosks for customers to check in at also allows staff to be more flexible. Features such as inventory management and the ability to track sales allow operators to keep track of which items sell better than others. Understanding what customers want helps improve their overall experience.

Payment Services 243

Payment Services Kiosk Marketing Shrinkage 243

Retail TouchPoints

FEBRUARY 12, 2021

Let’s take a closer look at the reasons why RFID has been thriving — past, present and future — including how it will continue to play a supporting role in a post-COVID-19 world, and how it shows promising signs of supporting and integrating with emerging technology. Angela Fernandez is the Vice President of Community Engagement at?

Fulfillment 268

Fulfillment Markdowns Inventory Management Customer Experience 268

I Vend

DECEMBER 10, 2023

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.

Shrinkage 75

Shrinkage Inventory Management Store Layout Checkout 75

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Conclusion.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It offers limitless possibilities to help shape the future of online and in-store shopping, highlighting real-time personalization, data democratization, and the use of information to improve the customer experience as potential applications. Optimize Inventory Management. Improve Customer Experience.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85