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How to transform returns from a costly headache into a profit centre

Inside Retail

“Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. million from customer experience time savings.

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

“Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. million from customer experience time savings.

Returns 147
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How Shein and Temu are driving up the cost of air freight

Inside Retail

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. That equates to around 108 Boeing 777 freighters a day, the consultancy said.

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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

They are already making sustainable and ethical supply chain decisions with regard to material sourcing and labor, and by layering in data they can also make intelligent decisions about pricing, discounting and future inventories so they can reduce unsold inventory at the end of a season.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Who doesn’t want that?

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Art, community and creativity: Three shopping centres setting new standards

Inside Retail

Global fast-fashion retailer, tick. This is a modern interpretation of the traditional neighbourhood village, albeit with world-class customer experiences. This carefully curated mixed-use experience effortlessly encourages dwell time, visitation and patronage. Major department store, tick. Supermarket giant, tick.

Shopping 264
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Fashion rental is back: Designerex looks to raise funds as demand surges

Inside Retail

Co-founder and co-CEO Kirsten Kore says the business is in the “right place at the right time” to capitalise on consumers’ growing interest in sustainable alternatives to fast fashion, such as rental. It has fast-tracked sustainability and circularity – especially within fashion. Focus on customer experience.

Fashion 130