article thumbnail

How Shein and Temu are driving up the cost of air freight

Inside Retail

The rapid rise of fast-fashion e-commerce retailers such as Shein and Temu is upending the global air cargo industry, as they increasingly vie for limited air-cargo space to woo consumers with rapid transit times, more than ten industry sources said. That equates to around 108 Boeing 777 freighters a day, the consultancy said.

article thumbnail

Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

When delivering goods, luxury retailers can also reduce their carbon footprint by offering BORIS, BOPIS and BOSS (buy online, return in-store, buy online, pick up in-store, and buy online, ship to store) options. There is also a significant intersection of sustainability with customer preference data.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

article thumbnail

Fashion rental is back: Designerex looks to raise funds as demand surges

Inside Retail

Co-founder and co-CEO Kirsten Kore says the business is in the “right place at the right time” to capitalise on consumers’ growing interest in sustainable alternatives to fast fashion, such as rental. It has fast-tracked sustainability and circularity – especially within fashion. Focus on customer experience.

Fashion 130
article thumbnail

Mobile Ecommerce Success Calls for the ‘Instagramification’ of the App Experience

Retail TouchPoints

For example, if an app is missing key features available on the desktop experience, that can disrupt the whole journey and cost conversions. The fast fashion company saw the highest year-over-year growth in downloads of any retailer’s app globally, and also drove the most sessions. Mobile Retailing Requires a ‘Mindset Shift’.

article thumbnail

What’s next for Designerex, the Airbnb of fashion rental

Inside Retail

Recent improvements to the customer experience, including the ability for lenders to generate shipping labels with Australia Post , and the launch of three-hour delivery for last-minute rentals, have been key to its growth. The post What’s next for Designerex, the Airbnb of fashion rental appeared first on Inside Retail.

Fashion 130
article thumbnail

How to transform returns from a costly headache into a profit centre

Inside Retail

Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. million from customer experience time savings.

Returns 147