Retail TouchPoints

JULY 1, 2021

Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of Stylyze , partnerships and building out capabilities internally.

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Clienteling Department Stores Returns Customer Experience 258

Inside Retail

OCTOBER 17, 2021

For the better part of two years, we have been in and out of lockdown, and at some stages it was hard to see the end in sight,” CEO Pippa Hallas told Inside Retail. “It The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice. It represents just how far we have come.

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Clienteling Consumer Planning Marketing 246

Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. In 2020, we significantly beat our StyleConnect sales plan with strong double-digit growth,” she added.

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Clienteling Boutique Checkout Shopping 179

Retail Focus

OCTOBER 19, 2021

Laings The Jewellers has unveiled its stunning new-look showroom at Cardiff’s St David’s as it officially relaunches. Designed by the Espirit Group, the showroom situated at The Hayes encapsulates the essence of the brands it represents, with unparalleled attention to detail, creating a truly engaging and elevated customer journey.

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Clienteling Planning Management Location 162

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We Adapting to change.

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Clienteling Supermarket Shopping Specialty Retailers 130

365 Retail

OCTOBER 31, 2023

This EU-based operation aims to ensure a consistent and reliable service for Fortnum & Mason’s European clientele. The company plans to expand this curated selection in anticipation of the 2023 Christmas season. The relaunch is aligned with Fortnum & Mason’s broader international growth strategy.

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Clienteling Fulfillment Shipping Accounting 104

Retail Focus

JUNE 22, 2023

Using colours and materials that reflect the ethos of the brand, the new home of crumble has been created to serve the rapidly growing fan base and provide an improved experience for the company’s social-media savvy clientele.

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Clienteling Marketing Location Planning 182

Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. Tempur-Pedic (New York City).

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Fulfillment Clienteling Location Consumer 246

Retail Gazette

DECEMBER 21, 2023

She joins Frasers Group afer 16 years at Nike, most recently leading merchandising at its marketplace business across EMEA. Instead, we have a store dedicated to the best in sports – a giant light box saying ‘Welcome to Sport’ at the entrance to Sports Direct makes this clear.

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Planning Visual Merchandising Clienteling Consumer 59

365 Retail

NOVEMBER 2, 2023

The e-money license empowers Mangopay to issue electronic money, streamline digital transactions, and offer an array of payment solutions tailored to the intricate demands of digital commerce, thereby facilitating international expansion for its clientele.

Payment Services 109

Payment Services Clienteling Planning Marketing 109

Inside Retail

OCTOBER 16, 2023

The centre features a grooming salon with self-service options, a full-service veterinary hospital, a curated mid-tier and high-end merchandise assortment, a cafe specifically designed for a canine clientele, and more features to serve the needs of man’s best friend and their owners. And many of them have money to burn.

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Marketing Clienteling Accessories Apparel 264

Inside Retail

NOVEMBER 25, 2021

In this interview with Inside Retail , Galambos discusses the evolving luxury landscape, the ever-changing role of buyers and her plans for the business in 2022 and beyond. I had also recently returned from many years working in the UK at luxury houses such as Armani and Prada. I opened Parlour X in 2001.

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Fashion Boutique Clienteling Planning 130

365 Retail

SEPTEMBER 24, 2021

The transformation of the family-run jewellers’ existing boutique at St David’s forms an integral part of Laings’ UK-wide expansion plan, with a £3 million investment into its presence in Cardiff. We can’t wait to unveil our new showroom to our Welsh clientele next month.”. Cushman & Wakefield?advised?the

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ATS Clienteling Boutique Location 62

Inside Retail

JULY 26, 2022

According to Hideyuki Uemoto, CEO of Tsutaya Books Malaysia, this is just the first stop of the business’ regional-driven expansion plan. Malaysia has the third largest per capita GDP in the ASEAN region, with growth projected at 5.5 Apart from Malaysia, we would like to open outlets in the APAC region in the near future.

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Clienteling Planning Finance Shopping 246

VMS

FEBRUARY 3, 2023

Joe passed away surrounded by family at his home in Dallas, Texas on January 26, 2023. The revolutionary panel changed how we build courts today, accounting for more than 97% of racquetball and squash courts in the US at the height of the sports. and Keyless.Co. Courtesy of Hollman Inc. Joe didn’t stop there.

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ATS Clienteling Accounting Planning 52

365 Retail

MARCH 8, 2024

Peel has unveiled plans for Charity Super.Mkt, the UK’s inaugural multi-charity shop, to inaugurate its forthcoming pop-up at Gloucester Quays. This announcement follows the triumph of Charity Super.Mkt’s initial physical store at Brent Cross earlier in 2023, which achieved its four-week target within a mere four days.

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Clienteling Fashion Department Stores Accessories 62

Inside Retail

FEBRUARY 14, 2024

billion in 2013 and is projected to grow at a compound growth rate of 24.1 At the same time, the trend of non-toxic facial treatments is taking off, and The Skin Bar is riding this wave. Despite its first clinic opening only in 2020, it has plans to expand to 10 clinics across Australia by the end of 2024.

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Clienteling Marketing Planning Consumer 130

A1 Retail

MAY 19, 2022

Planning to use technology to empower store associates to become concierge-like consultants was seen as a priority for 59% of retailers. 53% of retailers claimed their clienteling applications boost customer loyalty, and 91% of those using mobile point-of-sale have seen reduced walkouts, increased sales and improved store associate mobility.

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Fashion Clienteling Shopping Point of Sale 75

V Count

MARCH 15, 2024

That’s correct – all insights, networking opportunities, and advanced technologies are available to you at no cost. Don’t miss this chance to join the retail revolution – register now to secure your spot at the event of the year. The Retail Technology Show is completely free to attend.

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ATS Clienteling Planning Management 52

V Count

MARCH 15, 2024

That’s correct – all insights, networking opportunities, and advanced technologies are available to you at no cost. Don’t miss this chance to join the retail revolution – register now to secure your spot at the event of the year. The Retail Technology Show is completely free to attend.

ATS 52

ATS Clienteling Planning Management 52

Retail TouchPoints

OCTOBER 13, 2022

So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. This growth trajectory is expected to continue as ThirdLove plans to open another 12 to 16 additional stores in 2023.

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Wholesale Consumer Clienteling Location 236

Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In Source: Gucci).

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Clienteling Consumer Accounting Boutique 249

A1 Retail

JULY 10, 2023

Sloane Stanley has announced the opening of Ultimate Performance, the world-leading personal training business, at 293 Fulham Road. We know what makes our clientele tick. The new 5,095 sq ft London flagship location diversifies the existing Fulham Road neighbourhood.

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Clienteling Location Returns Planning 59

Retail TouchPoints

JANUARY 8, 2021

Redundancies, layoffs, school closures — these are the reasons we find ourselves at home, unable to live the lifestyles we desire, and why many are seeking alternative avenues of income. Enjoyment is at the lifestyle business’ heart. To make the hard work less daunting, take things one step at a time. There’s no escaping it.

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Clienteling Finance Planning Marketing 241

Inside Retail

SEPTEMBER 13, 2023

At the time, I had spent a year consulting to Thom Browne in New York and my wife was pregnant with our fourth child, so I was busy working day and night. MJ: We have a saying internally at M.J. It is not a perfect system, offsetting your footprint, but at the time it was the only option. I was just so focused on getting M.J.

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Fashion Clienteling Marketing Inventory Management 260

Retail Focus

NOVEMBER 28, 2022

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

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Customer Experience Management Payment Services Clienteling 246

Retail Focus

AUGUST 23, 2023

Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. Luxury brands are constantly seeking innovative ways to engage their clientele and reinforce their exclusivity. Ghalia BOUSTANI. In the ever-evolving world of luxury branding, creating memorable experiences is paramount.

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Clienteling Fashion Consumer Planning 130

Retail TouchPoints

JUNE 28, 2023

I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy. But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints.

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Consumer Clienteling Kiosk Marketing 239

A1 Retail

APRIL 14, 2023

The clinic’s expert team of professionals will work closely with clients to develop customised skin treatment plans, ensuring that every client achieves optimal skin health and overall well-being.

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Beauty and Health Clienteling Accounting Location 52

Retail Smart Guys

SEPTEMBER 2, 2022

We are not raising any prices at all (even though we just got notified that the cost of planning is going up for us.). Let us do it for you, at a price that is lower than anything else in the market. Clienteling: The best way to drive sales is to have a solid clienteling program in place. Well, guess what?

Merchant Services 40

Merchant Services Clienteling Marketing Planning 40

Inside Retail

AUGUST 24, 2023

Drawing upon the wealth of knowledge I had amassed over a decade and a half, during which I had diligently honed my expertise in conceiving and crafting products for the brand, I found myself well-equipped to perpetually adapt alongside the brand’s discerning clientele. IR: What does a typical day look like for you?

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Clienteling Fulfillment Fashion Outdoor 130

Inside Retail

JUNE 28, 2022

“The dedicated toy section allows every Miniso customer to experience the immense fun and joy brought about by our toys, while enjoying the treasure hunt shopping experience in our store,” said Vincent Huang, VP of the international business department at Miniso in a statement. Expansion plans. Backend intelligence.

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Inventory Turnover Clienteling Social Commerce Consumer 130

Inside Retail

OCTOBER 30, 2023

With a newly-opened salon in Paris – strategically nestled among fashion titans like Dior and YSL – and a diverse clientele that includes A-list celebrities, the luxury label, which is best known for its silk caftans and timeless resortwear, is making its presence felt far beyond the Asian market.

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Fashion Clienteling Customer Retention Fast Fashion 130

Small Biz Trends

OCTOBER 21, 2021

Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. By segmenting your clientele and pinpointing the type of clientele that is best suited to leverage your brand and products you can embark on a focused effort towards capitalizing on your efficiency.

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Marketing Payment Services Target Market Beauty and Health 139

Inside Retail

DECEMBER 6, 2021

Country towns have been growing at a very rapid rate,” he said. Although the business was snapped up by British food delivery service Just Eat in 2015, Murphy said Menulog holds its Australian heritage close and considers it to be at the heart of its relationships with restaurants. Did somebody say Menulog?’.

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Clienteling Grocer Planning Returns 130

Retail TouchPoints

DECEMBER 18, 2020

Originally a multi-year plan, the project turned into a six-month sprint supported by Bold Commerce. We’re lucky in that COVID-19 didn’t make our plans, it just forced us to make very quick decisions,” Ian Rosen said in an interview with Retail TouchPoints. “We Photo courtesy of Harry Rosen.

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Payment Services Checkout Customer Experience Planning 310

365 Retail

JUNE 28, 2022

The UK’s diverse festival scene not only has an eager clientele awaiting to return, but also represents a huge opportunity for brands to collaborate and utilise an industry that is adapting how they make the use of their space to bring a new, revitalised attraction to a refreshed audience.

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Location Clienteling Outdoor Planning 70