Remove Apparel Remove Checkout Remove Customer Experience
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Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Retail TouchPoints

This week at Googles annual I/O conference for developers, the company announced several new advances, including a more personalized multimodal AI search experience for shopping queries, agentic checkout capabilities and an enhancement to its virtual try-on tool that will allow users to see products on their own body.

Checkout 147
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Amazon Extends Just Walk Out Technology to Apparel and Fan Gear with RFID

Retail TouchPoints

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

Apparel 278
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Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Retail TouchPoints

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

Outdoor 299
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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. With NewStore , the brand has unified its direct offline and online channels to helps drive operational efficiency and improve the customer experience.

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ESW Acquires Scalefast to Bolster Cross-Border Commerce Solutions

Retail TouchPoints

The acquisition aims to extend ESW’s market strength across apparel, beauty, personal care and luxury brands to include entertainment, gaming and electronics. Together, ESW and Scalefast will serve customers in more than 200 markets.

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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. We all know that omnichannel is a challenge to manage against the product and customer objectives of your brand or business.

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From Supply Chains to Fitting Rooms, RFID Demonstrates its Retail Versatility

Retail TouchPoints

Pain Point #1: Selling Apparel Items in a Cashierless Store Amazon has deployed its Just Walk Out (JWO) cashierless technology in a range of sports venues, providing friction-free checkout for customers and faster transactions for retailers.