Retail TouchPoints

NOVEMBER 27, 2024

According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. With all this in mind, smart retail marketers must strike a balance between utility and customer experience and add sizzle to in-store and online shopping without allowing one channel to shine brighter than the other.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

JANUARY 12, 2021

This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. The pandemic also put the survival of shopping malls — the aggregation of physical retailers — on the line. Post-COVID: Shopping = Buying + Experience.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288

Retail TouchPoints

MAY 5, 2025

Advertisers need to rethink the entire marketing funnel. They need to find new pathways of making initial and lasting connections with audiences by rewriting the aspects of what makes a positive shopping experience. The most successful brands are flexible enough to keep up with the sharp turns consumers take on their shopping journey.

Consumer 147

Consumer Advertising Marketing Promotions 147

A1 Retail

NOVEMBER 15, 2024

A shopping destination has achieved close to full occupation of its retail units for the first time in 10 years. percent as of November 2024, with only one of its 65 units currently advertised to let. The recovery goes against national trends, and places Morgan Quarter in a strong position ahead of the Christmas shopping season.

Shopping 104

Shopping Advertising Location Management 104

Retail TouchPoints

APRIL 1, 2025

Filling a grocery cart is perhaps the one retail experience we all share on a regular basis, more than shopping for clothes, tools or any other retail category. Why is marrying up the in-store and online grocery shopping experience the next big thing in grocery? boasting 365 locations. boasting 365 locations.

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

APRIL 8, 2022

“Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. Bottom line: more traffic = better results for advertisers.

Merchant Services 279

Merchant Services Shopping Advertising Shipping 279

Retail TouchPoints

SEPTEMBER 16, 2024

With social media expected to drive a large portion of shopping research and conversion this holiday season, Meta has unveiled a slate of new advertising tools to help brands connect with consumers on its platforms.

Advertising 279

Advertising Promotions Location Planning 279

Retail TouchPoints

JULY 17, 2023

looked for a partner when it opened its first physical location in May. He created a TikTok to advertise his idea and made $40,000 in sales during the first month with just one style in one color. “We We’ve always wanted to test out a retail location. The location was in a city where Collars & Co.

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

OCTOBER 7, 2020

As Black Friday traditionally kicks off the holiday shopping season, retailers are coming up with new plans to make certain they meet sales goals while maintaining the safety of their customers at the same time. Gone, at least temporarily, are the days of proximity being the single most important factor in who to market toward.

Advertising 159

Advertising Sporting Goods Promotions Consumer 159

Retail TouchPoints

APRIL 24, 2025

Each new media network comes to the table with a ready-made slate of advertising customers in the form of the companies they already serve through their core business, but each is also challenged to make the case for what differentiates them from the growing commerce media crowd brands only have so many ad dollars to go around, after all.

Merchant Services 147

Merchant Services Advertising ATS Payment Services 147

Retail TouchPoints

MARCH 28, 2025

Currently, new lawsuits are being filed nearly every day, particularly in locations where the law is deemed favorable, such as California. The first situation arises when retailers advertise a product at a sale price compared to a higher regular” original “compare at” or “strikethrough” price.

Advertising 147

Advertising Promotions Consumer Apparel 147

Retail TouchPoints

MAY 27, 2025

Why not experiment with relevant advertisements in our store to expose customers to new sellers and items (versus only what our algorithms might surface based on past purchases)? Decades before Amazon evolved into The Everything Store, Walmart already was an Everything Store, with locations in nearly every town and city in the U.S.

Fulfillment 191

Fulfillment Merchant Services Advertising Shipping 191

Retail TouchPoints

OCTOBER 26, 2022

Amazon unveiled a slate of new advertising products and capabilities at its unBoxed conference, touting its ongoing mission to “make marketers’ lives easier” and help them adapt to the changes taking place in digital marketing (read: deprecation of the cookie and ongoing privacy regulation). . “We Available in November to eligible U.S.

Advertising 162

Advertising Marketing Location Accounting 162

Retail TouchPoints

APRIL 25, 2025

including Cumberland Farms , Fastrac , Kwik Shop , Loaf N Jug , Minit Mart , Quik Stop , Tom Thumb and Turkey Hill stores has officially launched its new retail media network in partnership with Axonet. Convenience store chain EG America which operates a range of banners across the U.S.

Store Operations 147

Store Operations Advertising Returns Location 147

Retail TouchPoints

APRIL 27, 2023

Yahoo Advertising has teamed up with ecommerce marketing platform Pear Commerce to bring shoppable ad products to its demand-side advertising platform (DSP). Pear’s technology connects CPGs with more than 3,000 retailers, representing nearly 165,000 locations across the U.S.

Advertising 295

Advertising Marketing Consumer Location 295

Retail Focus

SEPTEMBER 14, 2023

The research revealed that product recommendations from retailers customers already shopped with had overtaken content from traditional media channels, including TV, print and social, when it came to offering ‘trusted’ content.

Advertising 162

Advertising Consumer Marketing Spend Supermarket 162

Retail TouchPoints

NOVEMBER 19, 2024

We’ve even experienced a few periods in the past when the store gained fleeting attention as a legitimate advertising medium (although Madison Avenue never quite agreed). That means it needs to be relevant to your store environment, including the product assortment, the trip missions in your channel and the way your customers shop.

Advertising 147

Advertising Point of Sale Shopping Accounting 147

Retail TouchPoints

DECEMBER 9, 2024

The way we shop is transforming, driven largely by millennials and Gen Z as they shift from active to passive shopping. Imagine scrolling through your feed and stumbling upon a slick advertisement showcasing a stylish, ostensibly high-end product a high-performance vacuum, perhaps, or a stylish doormat.

Consumer 277

Consumer Drop-Shipping Fulfillment Shipping 277

Retail TouchPoints

FEBRUARY 16, 2023

As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online. Retailers are now exploring innovative approaches, such as biometric authentication through facial recognition, to make the shopping experience faster and more enjoyable.

Payment Services 275

Payment Services Shopping Checkout Customer Experience 275

A1 Retail

DECEMBER 2, 2024

Part of work to help shop staff and delivery drivers feel safer during the busy festive shopping period, more than 1,300 people from over 200 retailers registered for the masterclasses on managing challenging situations in London and online earlier this month. 47 percent of staff say they feel unsafe at work as a result.

Shopping 104

Shopping Outdoor Advertising Management 104

Retail TouchPoints

MAY 17, 2024

Lucky for me, my local ShopRite just started offering Instacart ’s Caper Carts , so I had the chance to get some work done while also doing my weekly grocery shopping (talk about multi-tasking). Smart shopping carts are [an easy way for] retailers to dip their toes into [autonomous checkout]. by the end of 2024.

Checkout 289

Checkout Shopping Kiosk Supermarket 289

Retail TouchPoints

MARCH 18, 2024

Google wants a bigger piece of the traffic driven by retail media advertising. Offsite retail media allows brands to engage with a retailer’s audience in third-party channels not owned by the retailer (like Google Search) and then connect those advertising campaigns back to product sales at the retailer.

Advertising 306

Advertising Management Promotions Shopping 306

Inside Retail

DECEMBER 11, 2024

Online florist Meg’s Flowers has to pay $1 million in penalties after the Federal Court found the company falsified claims that it was a local florist located in multiple towns, suburbs, or localities that it posted on its websites. The misrepresentations were found to be in breach of the Australian Consumer Law.

Advertising 264

Advertising Fulfillment Location Consumer 264

Retail TouchPoints

MAY 9, 2025

Shopper loyalty is ultimately driven by overall savings, so customers will continue to shop wherever they can find the most value. Rethinking Grocery Marketing When grocery stores advertise a handful of CPG-funded products, only shoppers that prefer that brand are likely to respond. Right now, thats not at traditional supermarkets.

Grocer 173

Grocer Supermarket Promotions Customer Experience 173

Retail TouchPoints

JULY 12, 2024

Supermarket chain Hy-Vee has invested heavily in its digital transformation over the last two years — and its latest adoption of digital shelf tags and post-purchase offers powered by its retail media network are designed to further improve the omnichannel grocery shopping experience. to further enrich its online media experience.

Advertising 279

Advertising Checkout Promotions Supermarket 279

Retail TouchPoints

OCTOBER 2, 2024

This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. Retailers must understand, design and build experiences to meet customers where they are and engage them throughout the shopping experience. So the stage is set.

Kiosk 278

Kiosk Advertising Consumer Employee Engagement 278

A1 Retail

NOVEMBER 18, 2024

LED display brand, Absen has once again partnered with the UK’s first carbon neutral digital sign specialist, EcoVista and Retail & Lifestyle destination media experts, Limited Space to transform digital advertising within Romford’s go-to shopping centre, The Liberty. explains Ben Phelps, Retail Industry Director, Absen.

Advertising 105

Advertising Shopping Management Accounting 105

Retail TouchPoints

MAY 20, 2025

Cheese has launched the CEC Media Network to enable brands to connect with the more than 40 million guests that visit its 500+ locations every year. Companies can now advertise on Chuck E. Cheese Aims to Become a Family Media Platform Chuck E. Cheese in a statement.

Advertising 147

Advertising Shopping Location Management 147

Retail TouchPoints

NOVEMBER 3, 2022

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. ”

Customer Experience 274

Customer Experience Clienteling Boutique Accessories 274

Retail Focus

JANUARY 2, 2025

As the widespread, algorithmic-homogeneity becomes more pervasive – we also believe experiential retail will undergo a major reimagining, refocusing on design differentiation, visual artistry and amplifying the emotion of shopping. Finally, video content will dominate product detail pages, becoming essential for driving purchases.

Consumer 162

Consumer Marketing Advertising Management 162

Retail TouchPoints

MARCH 25, 2024

NBCUniversal has unveiled a series of new capabilities aimed at “bringing television advertising into the performance marketing future” and enhancing TV-enabled commerce opportunities as it readies for the kickoff of the Summer Olympics on July 26, 2024. NBCU’s new Virtual Concessions ad format.

Checkout 278

Checkout Advertising Marketing Shopping 278

Retail TouchPoints

JULY 19, 2022

This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences. Additional data on details like itemized pricing fluctuations, promotion trends and store locations can enhance relevant data points to advertisers.

Advertising 288

Advertising Promotions Consumer Customer Experience 288

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time.

Advertising 277

Advertising Promotions Marketing Checkout 277

Retail TouchPoints

JUNE 15, 2022

The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai. Forever 21 then opened a store on Alibaba ’s Tmall and has begun advertising its offerings for the 618 mid-year shopping festival. Forever 21 first entered China in 2008 but left the country a year later.

Fast Fashion 275

Fast Fashion Advertising Fashion Location 275

Retail TouchPoints

JULY 8, 2021

Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S., The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months.

Promotions 264

Promotions Advertising Returns Customer Experience 264

Retail TouchPoints

AUGUST 12, 2024

A new Shopping View replaces the previous gallery view, providing a full-width display without sidebar ads, so shoppers can easily browse highly visual categories such as clothing, shoes, accessories, jewelry, and toys. The main search page makes large product images the focal point.

Drop-Shipping 275

Drop-Shipping Jewelry Shipping Accessories 275

Retail Focus

DECEMBER 12, 2024

Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Located 15 minutes from Riyadh, this 14-square-kilometre urban project draws inspiration from the birthplace of the Kingdom and its historical heritage as a UNESCO World Heritage site.

Marketing 264

Marketing Fashion Retail Marketing Management 264