Retail TouchPoints

NOVEMBER 12, 2024

Grubhub, like other delivery services, has been busily expanding its offerings in recent months: In February 2024 CVS partnered with Grubhub for deliveries from its 6,000+ stores; In June 2024 Grubhub added its first national grocery partner, Albertsons , and rolled out a delivery partnership with Starbucks ; In October 2024 Grubhub expanded its advertising (..)

Advertising 162

Advertising Accounting Location Store Operations 162

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026. Expected benefits include improvements to in-stock rates , inventory accuracy and flow across stores, pickup services and delivery.

Planning 245

Planning Fulfillment Returns Advertising 245

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Another layer of the marketplace conversation is new media and advertising offerings. 17 from 1:20 to 2:10 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

DECEMBER 21, 2023

Which is why this year (and likely next year as well), the focus for resale operators , and the retailers that employ their services, was on tightening up operations as much as expanding them. Media and Advertising Became More Contextual (and Measurable) Marketing teams are feeling more pressure to perform. Nicole Silberstein 2.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Retail TouchPoints

JULY 6, 2020

For The Groomsman Suit, “COVID was like a slap in the face after we had spent a lot of money renovating and building these beautiful showrooms and advertising to drive traffic,” Foley said. Fortunately, the company had moved cautiously into retail with small-footprint locations, and “about 99% of our business is still online,” she said.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

MAY 18, 2023

The company’s investments in advertising also are paying off, and Walmart Connect grew nearly 40% during the quarter. overall, but omnichannel offerings helped offset this decline: same-day services saw unspecified mid-single-digit growth, led by high-single-digit growth in Drive-Up orders, and more than 97% of sales were fulfilled by stores.

Fulfillment 261

Fulfillment Advertising Consumer Management 261

Retail TouchPoints

AUGUST 20, 2020

With incremental investment, they can ingest, enrich and harvest valuable customer and product insights to improve operational capabilities and monetize data with trade and advertising partners. Follow The Leaders. Kroger and Walmart provide great examples to learn from. This, to me, is perhaps what’s needed to reshape retail.”.

Advertising 234

Advertising Net Profit Consumer Kiosk 234

Retail TouchPoints

AUGUST 3, 2020

Jeff Orschell: The big thing for me is that we all need to stop thinking about selling something to somebody, and think about how we can fulfill and enrich the lives of the people we’re serving. Retail TouchPoints (RTP): What implications do the five emerging customer segments have for retailers as they plan for a post-pandemic future?

Consumer 279

Consumer Fulfillment Retail Trends Shopping 279

Retail TouchPoints

JULY 17, 2023

He created a TikTok to advertise his idea and made $40,000 in sales during the first month with just one style in one color. While the companies spent months waiting for the perfect site, it only took about 90 days to get the store operational once that site was found. From day one we were just perfectly aligned,” said Baer. “We

Location 237

Location Visual Merchandising Store Operations Wholesale 237

Retail TouchPoints

JANUARY 24, 2023

.” — Kristi Argyilan, SVP, Retail Media, Albertsons Media Collective “At Nordstrom, we’re excited about the growth of brand advertising and offering new ad platforms and formats such as video to create much richer connections for our customers. Onsite advertising makes up 40% of our investment; 60% is off-site advertising.

Home Furnishings 279

Home Furnishings Advertising Consumer Customer Experience 279

Retail TouchPoints

MAY 3, 2024

Save Mart also will upgrade to Instacart’s Storefront Pro in order to add advertising to its ecommerce storefront. The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences.

Grocer 289

Grocer Advertising Management Consumer 289

Retail TouchPoints

JUNE 10, 2020

To lower costs, the company temporarily furloughed the majority of its store and support center employees, temporarily reduced the cash compensation of senior executives and cut back advertising. Last month, Signet began a phased store reopening plan. Of the more than 1,100 stores that have reopened, more than three-quarters.

Jewelry 165

Jewelry Fulfillment Advertising Location 165

Retail TouchPoints

FEBRUARY 3, 2021

Cutting your online marketing budget : As counterintuitive as it may seem in a down economy, now is actually a great time to boost online advertising for new customers.

Advertising 246

Advertising Marketing Spend Consumer Shopping 246

Retail TouchPoints

OCTOBER 4, 2023

Having grown up as internet natives, Gen Z is said to be more desensitized to traditional advertising. Many retailers are needlessly accepting shockingly low conversion rates when stronger ecommerce strategies could be driving much higher returns, without the need to invest more into campaigns or advertising.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. All of them are now charging for advertising and other bells and whistles on their sites. We have a strong global presence and we are in the “good” malls; if you go to the good mall and to the good store you can find LUXIE.

Checkout 207

Checkout Fulfillment Shipping Payment Services 207

Retail TouchPoints

AUGUST 29, 2024

Advertising costs and space availability will both be at a premium with the 2024 elections in the U.S. Holiday Advice: Focus First on Customer Acquisition Retailers seeking their share of what could be a smaller holiday “pie” also should focus on customer acquisition — and the sooner the better.

Consumer 278

Consumer Shipping Accounting Planning 278

Retail TouchPoints

FEBRUARY 3, 2021

Or will he focus on the core ecommerce/mobile/AWS/advertising businesses?”. “Will Amazon continue to invest in Whole Foods and the Amazon Go platform?,” asked Hilding Anderson, Head of Retail Strategy at Publicis Sapient , in an interview with Retail TouchPoints. “Or

Advertising 277

Advertising Marketing Accounting Management 277

Retail TouchPoints

NOVEMBER 20, 2023

[With stores we also can provide] a really good customer and brand experience: NPS scores for in-store customers are anywhere from 10 to 30 points higher [than for other channels]. Additionally, because we spend a lot on online advertising, having stores helps amortize that expenditure.

Apparel 240

Apparel Marketing Returns Advertising 240

Retail TouchPoints

MARCH 30, 2023

Brands that never would have considered TV advertising in the past because of its high cost and lack of targeting capabilities now have access to highly engaged television audiences through CTV.

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Retention takes center stage for retail businesses ; retailers can enhance their post-purchase experiences, streamline fulfillment, and increase their communications with current customers. New Look Stores. Emphasizing micro-fulfillment & smart delivery. The race for Prime CX is the new battleground.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Cisco Retail

FEBRUARY 11, 2022

Anne connects her vehicle and sees third-party advertisements and a message about the free coffee promotion on the charging station’s digital signage. She chooses a breakfast panini and sees she has flexible fulfillment options to take her order to go or eat in inside. Store Operations.

Marketing 122

Marketing Checkout Kiosk Store Operations 122

Clover - Retail

OCTOBER 10, 2024

READ: Case Study: Inventory management for your online and in-store operations Create meaningful holiday gift guides One of the most effective forms of holiday marketing is gift guides. Start holiday hiring early Hiring seasonal staff when most people prefer to be on vacation is always challenging.

Merchant Services 110

Merchant Services Promotions Inventory Management Payment Services 110

Mass Relators

APRIL 5, 2023

The facility is part of an extensive reengineering of Walmart’s supply chain to fulfill customer needs with a more intelligent and connected omnichannel network that is enabled by greater use of data, more intelligent software and automation. Stores operate as a place to shop and as fulfillment centers and delivery stations, the company said.

Fulfillment 52

Fulfillment Returns Advertising Store Operations 52

Retail Next

NOVEMBER 25, 2019

If you aren’t already, you need to be advertising your Black Friday deals — both running up to the event and on the day itself. Your competitors are almost certainly advertising their deals already. Also, make sure you’re doing everything you can to fulfill Black Friday orders. 2 – Organize Your Storefronts.

Advertising 59

Advertising Shipping Promotions Checkout 59

365 Retail

APRIL 4, 2024

Integrated shelf-edge digital signage and Smart Rail, the latest solution from Pricer that delivers a streamline platform for digital ad campaigns and promotions to run in-store alongside a product or brand, offer up new opportunities for retailers to tap RMN opportunities.

Outdoor 52

Outdoor ATS Visual Merchandising Fashion 52

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. The digital natives benefit from a curated location tailored to their audience, while the mall can advertise a slate of cutting-edge concepts.

Shopping 308

Shopping Outdoor Fulfillment Returns 308

Retail TouchPoints

OCTOBER 20, 2021

If you know you’re going to be out of stock in three weeks, why in the world would you put an item on sale? ,” asked Cochran, adding that he believes “there will be out-of-stocks in the coming year; it’s already changed the way retailers are promoting and advertising. They will have to fund the increased freight costs somewhere.”.

Supply Chain Management 290

Supply Chain Management Promotions Consumer Fulfillment 290