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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

and Secure checkout: TikTok has partnered with third-party payment platforms to facilitate transactions on TikTok Shop and to ensure a quick, smooth and secure checkout process. Previously, TikTok had only shared the availability of FBT in the U.K. ; The company also reiterated that all TikTok-protected U.S. and managed by the U.S.

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What Amazon’s AI search tool Rufus means for marketplace sellers

Inside Retail

Yet Amazon has a history of steering customers towards products that most benefit Amazon, either because they are more profitable or are backed by advertising dollars, according to the Federal Trade Commission’s pending 2023 antitrust lawsuit against Amazon. At least initially, Rufus doesn’t appear to be influenced by advertising.

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Walmart and Roku Team Up to Take on TV Commerce

Retail TouchPoints

Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order. A Walmart purchase confirmation is then emailed to the customer with shipping, return and support information.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

The trade-off is long shipping times, another thing Wish is working hard to improve. which Yan said should enable faster shipping times on those products for North American customers. Reducing shopping and shipping friction. The company also is considering offering free shipping on orders above certain spending thresholds.

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How ‘Buy with Prime’ is Helping Small Businesses Capitalize on the Prime Day Hoopla

Retail TouchPoints

Inflation, production costs and the rising cost of advertising on Amazon have been hard on SMBs, so it’s definitely advantageous for Amazon to support these sellers that make up a huge portion of its sales during this key time.” To access the deal, shoppers must be Prime members and use the Buy with Prime option at checkout.

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Amazon to Offer Same-Day Store-Based Delivery for PacSun, GNC, Diesel and More

Retail TouchPoints

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Now, Amazon is increasingly making its logistics services available outside of its own ecosystem.