Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Advertising 130

Retail TouchPoints

APRIL 1, 2025

For this reason, there have been major investments in exciting retail activations from some of the biggest grocers in the world, with a particular focus on bringing the online and in-store shopping experiences together in one seamless checkout. grocers are valued at $8.5 But how are grocers actually bridging the online with the offline?

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Retail TouchPoints

MAY 14, 2025

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals. Unfortunately, poor risk management practices can be just as damaging as ORC, fraud rings or food safety violations if not more so.

Payment Services 179

Payment Services Point of Sale Loss Prevention Finance 179

Retail TouchPoints

APRIL 27, 2023

A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. via both Meta’s Commerce Manager and Shopify will only be allowed if checkout on Facebook and Instagram is enabled. The change will first be tested in the U.S.,

Merchant Services 306

Merchant Services Shopping Checkout Social Commerce 306

Retail TouchPoints

AUGUST 17, 2022

Add the increasing CPC costs at all sorts of paid advertisement channels and harsher competition to that, and you get a not-so-rosy outlook for the market altogether. Advertising. Advertising automation is vital if you want to maximize ROAS and stay competitive. Incident management. “On in 2019 to 14.9% Email marketing.

Payment Services 363

Payment Services Advertising Returns Checkout 363

Retail TouchPoints

JUNE 15, 2022

The move follows a similar trajectory at Google , which has been continuously adding more features to make itself central to the online shopping experience, including the recent debut of a new checkout flow. Certainly having more sellers and more products on its shopping platform should boost traffic and therefore advertising audiences.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

SEPTEMBER 22, 2020

At checkout, QuickChek Rewards members can scan the barcode within the app to earn perks on food and beverages. We are learning a tremendous amount about our own customers, including things we weren’t even aware that we didn’t know,” said Eric Rush, Digital Marketing and Advertising Manager at QuickChek in a statement.

Checkout 243

Checkout Advertising Store Operations Location 243

Retail TouchPoints

JANUARY 12, 2023

Just like Amazon’s AWS, Walmart now offers a portfolio of cloud-based third-party services through its Commerce Technologies division, including checkout experiences , omni-retail fulfillment capabilities such as curbside pickup and BOPIS and retail intelligence offerings for inventory forecasting , pricing and personalization.

Merchant Services 311

Merchant Services Fulfillment Checkout Advertising 311

Inside Retail

MARCH 5, 2025

Rising acquisition costs will intensify the focus on checkout conversion As digital advertising costs soar, driven by aggressive bidding from global competitors like Shein and Temu, retailers must extract more value from each website visit. Conversion rates are critical.

Fulfillment 130

Fulfillment Shipping Customer Retention Inventory Management 130

Retail TouchPoints

FEBRUARY 16, 2023

One of the most common complaints customers have is waiting too long in checkout lines. Instead of the typical time-consuming payment process in stores, facial recognition technology can identify the customer and automatically charge their account for a fast, secure self-service checkout experience. It has been estimated that U.S.

Payment Services 275

Payment Services Shopping Checkout Customer Experience 275

Inside Retail

SEPTEMBER 3, 2024

Inventory management Predictive analytics: This helps optimise your stock levels, preventing overstocking and stockouts. Targeted advertising: You can use data to target promotions effectively, enhancing campaign ROI. Automated checkout experiences: Retailers such as Apple are pioneering checkout-free shopping.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

OCTOBER 7, 2022

One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. When they close the checkout, they’re back on the article if they want to continue shopping or reading or doing something else.”. In the advertising world it’s all a gray zone. IndyBest’s centralized shopping section.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Inside Retail

MAY 5, 2025

Winning on the digital shelf requires brands to shift their mindset from managing products in physical store environments to managing products in a digital ecosystem that is driven by algorithms and online reputational cues. The rise of AI-powered commerce AI will lead to one of the single biggest shifts in digital shelf management.

Consumer 130

Consumer Social Commerce Management Promotions 130

Retail TouchPoints

JANUARY 20, 2023

If you think those “sponsored” products on Amazon are an innocuous little niche of advertising, think again. digital advertising channel after paid search and paid social campaigns. Thus, retail media is poised to become the newest competitive battleground in digital advertising. But what, exactly, is the playing field?

Advertising 278

Advertising Sporting Goods Boutique Returns 278

Retail TouchPoints

MAY 18, 2023

Pay-per-click advertising (PPC) is among the most cost-effective ways to boost sales online, by allowing brands to efficiently reach the right consumers at the right time. Make Sure Your Product Feed is 100% Accurate A product feed is a file that contains a list of products a brand wants to advertise on Google.

Advertising 277

Advertising Promotions Marketing Checkout 277

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Having grown up as internet natives, Gen Z is said to be more desensitized to traditional advertising. after deploying both of these tactics.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

MARCH 11, 2022

People are already talking about products on Twitter,” said Twitter’s Justin Hoang, Staff Product Manager, and David Lie-Tjauw, Product Manager, in a blog post announcing the new feature. “We Twitter Shops is available now to select merchants and managed partners in the U.S. Pinterest Makes it Easier to Shop, and Sell.

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Inside Retail

SEPTEMBER 1, 2024

Since 2018, the retailer-advertised cost of standard shipping has increased significantly, rising from an average of $9 to $10.26, while express shipping costs have risen from $12 to $14.24. This change highlights a critical balancing act between managing profit margins and meeting consumer expectations.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Inside Retail

NOVEMBER 20, 2022

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

Checkout 130

Checkout Payment Services Supermarket Specialty Store 130

Retail TouchPoints

FEBRUARY 20, 2023

The sensor activation triggers specific messaging, advertisements or offers on an interactive touchscreen display nearby. Actionable data can also help retailers with inventory management across all locations. Actionable data can also help retailers with inventory management across all locations. distribution strategy.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

SEPTEMBER 12, 2023

TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. At the end of the day, the channels are all blurring — Google used to be an advertising platform, now they have Buy on Google, which makes them a marketplace.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. Consumers also could be making less frequent trips to physical stores as a way to manage the impact felt from inflation.

Checkout 240

Checkout Consumer Advertising Shopping 240

Retail TouchPoints

JULY 30, 2020

With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “ Heightened competition inspiring hyperlocal, omnichannel advertising.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

DECEMBER 13, 2022

This means these marketers need a truly omnichannel, flexible advertising strategy that bridges both online and offline channels as more shoppers start toggling between the two again. As CPG brands continue to ramp up advertising spend, they should reconsider their media mix to align with a phygital strategy. She holds a B.S.

Telecommunications 278

Telecommunications Advertising Location Kiosk 278

Inside Retail

SEPTEMBER 9, 2021

Customers are already getting used to adopting digital technology to manage their health, whether it be the government’s Medicare app, the MedAdvisor app for prescription management, or retailer apps like Chemist Warehouse’s Health @ Your Fingertips or Amcal’s health management app.

Promotions 239

Promotions Advertising Management Checkout 239

Retail TouchPoints

JULY 7, 2023

Reis: Amazon is such a monster to manage, and you really need to understand all the capabilities to optimize your brand. But we help brands control that Buy Box by helping them with the overall brand account, including brand messaging, because we know brands don’t have the resources to manage everything.

Advertising 276

Advertising Consumer Marketing Checkout 276

Retail TouchPoints

JUNE 27, 2023

There’s also digital publisher partnerships [with the likes of Pinterest and Meta ] as well as demand-side platform (DSP) partnerships for programmatic [advertising].” At the RICE session Lipsman pointed out that almost all of the $45 million in U.S. And retailers are still finding new places within stores to run these ads.

Planning 264

Planning Advertising Marketing Customer Experience 264

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Creating a seamless inventory management journey. Maintaining a cost-efficient marketing toolkit.

Payment Services 289

Payment Services Inventory Management Marketing Checkout 289

Inside Retail

JANUARY 3, 2023

Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history. In stores, RPA robots can be used for tasks such as shelf stocking and inventory management. Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JANUARY 28, 2022

Now, combine those insights with first-party POS data (information consumers provide at checkout), and the combination of data assembles the puzzle of who your customers are in an incredibly illuminating way. Think about how best to manage engagement and monitor to make certain you’re providing value.

Kiosk 278

Kiosk Outdoor Checkout Marketing 278

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. You’d be surprised how many consumers get stuck on a checkout page!

Merchant Services 277

Merchant Services Advertising Customer Experience Marketing 277

Retail TouchPoints

JULY 31, 2020

We’re seeing successful advertising tactics arise in many retail verticals for different reasons. What can you learn from other verticals as you continue to drive your advertising efforts through the second half of the year? This will ensure a seamless experience from first click to checkout. Learn From: Health & Beauty.

Marketing 253

Marketing Beauty and Health Sporting Goods Advertising 253

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. So where’s the right place to do a product recommendation?

Point of Sale 298

Point of Sale Checkout Consumer Promotions 298

Retail TouchPoints

SEPTEMBER 14, 2023

For both new and returning customers, it’s important to ensure that shoppers receive personalized suggestions, that their prescription is saved at checkout and that we are consistently recommending new styles and sizes we know will work. The next step is to help guide the consumer to the options that you know they will be interested in.

Returns 278

Returns Checkout Apparel Advertising 278

Retail TouchPoints

JULY 4, 2024

Brands are under more pressure than ever to prove that their advertising investments are leading to meaningful ROI. Real-time inventory management : Brands don’t want to invest media dollars in markets where they have low or no inventory — that’s not going to lead to a good consumer experience. The solution? Retail media.

Marketing 264

Marketing Advertising Consumer Inventory Management 264

Retail TouchPoints

MAY 24, 2021

Data is crucial to success for today’s retailers, and it goes beyond simple data management. It will measure foot traffic, length of stay, how long customers wait for service and checkout, as well as which merchandising displays garner the most attention, and what digital signage ad campaigns produce the best results.

Customer Experience 213

Customer Experience Checkout Fulfillment Advertising 213