Retail TouchPoints

JANUARY 2, 2025

Retailers including Walmart are stretching the boundaries of retail media by providing access to non-endemic advertisers and additional in-store opportunities. After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

JULY 10, 2025

That includes maintaining reliable NFC terminals in-store, enabling QR code payments where appropriate and ensuring online checkouts are mobile-responsive and friction-free. A cumbersome checkout experience could quickly lead to cart abandonment, especially among younger customers who are used to instant app-based interactions.

Merchant Services 165

Merchant Services Payment Services Checkout Social Commerce 165

Retail TouchPoints

APRIL 1, 2025

For this reason, there have been major investments in exciting retail activations from some of the biggest grocers in the world, with a particular focus on bringing the online and in-store shopping experiences together in one seamless checkout. grocers are valued at $8.5 But how are grocers actually bridging the online with the offline?

Grocer 147

Grocer Checkout Point of Sale Advertising 147

Inside Retail

FEBRUARY 16, 2025

The Online CX Index, a partnership between Inside Retail and Humii, covers the entire website experience through checkout, delivery and even returns, evaluating eight key criteria based on up to 200 data points. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

Payment Services 130

Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

FEBRUARY 24, 2025

Catalysts plug-and-play design has helped streamline essential tasks, like cart-to-checkout integration and customer account management, which reduced development efforts. Enhancing Site Speed and Reliability Uplift started the transition to Catalyst in August and spent approximately 10 weeks of development time. a moment he still recalls.

Checkout 273

Checkout Consumer Advertising Marketing 273

Retail TouchPoints

OCTOBER 24, 2024

But whether consumers are traveling on a path, down a funnel or simply weaving in and out of some amorphous digital web, if all goes well they still end up in the same place — checkout (or as it’s called in the traditional funnel model, conversion). If you think about it, checkout should be one of the happiest moments in the online world.”

Merchant Services 261

Merchant Services Payment Services Checkout Shipping 261

Small Biz Trends

JULY 13, 2025

Optimized User Experience: A user-friendly website with seamless navigation, mobile compatibility, and efficient checkout processes directly influences sales and customer satisfaction. Engaging content and targeted advertisements can boost visibility and customer acquisition.

Payment Services 100

Payment Services Checkout Inventory Management Advertising 100

Retail TouchPoints

MAY 14, 2025

Card skimmers are another common way for criminals to target retailers, and they are regularly found at gas pumps, self-checkout stations, ATMs and other point-of-sale terminals. Even on its own, customer data can reveal quite a bit. The risks at play are not theoretical they are quantifiable.

Payment Services 179

Payment Services Point of Sale Loss Prevention Finance 179

Small Biz Trends

JUNE 17, 2025

Streamline the Decision Process: Ensure a smooth and convenient checkout experience, whether online or in-store. They might encounter your brand through various channels, including social media, online advertisements, or word-of-mouth referrals. Ensure that your checkout process is smooth and simple, whether in-store or online.

Customer Experience 82

Customer Experience Payment Services Checkout Returns 82

Small Biz Trends

JUNE 19, 2025

Robust Marketing Strategies: Building an online presence and engaging in local advertising are crucial to attract customers and boost your retail store’s visibility. Position impulse buy items near checkout areas to increase last-minute purchases. Opening a retail store can be an exciting yet daunting venture.

Store Layout 108

Store Layout Promotions Inventory Management Advertising 108

Inside Retail

MARCH 5, 2025

Rising acquisition costs will intensify the focus on checkout conversion As digital advertising costs soar, driven by aggressive bidding from global competitors like Shein and Temu, retailers must extract more value from each website visit. Conversion rates are critical.

Fulfillment 130

Fulfillment Shipping Customer Retention Inventory Management 130

Inside Retail

MAY 5, 2025

Those that invest in creator-led commerce, seamless checkout, and cross-channel personalisation will be best positioned to capture market share. Screens are no longer just for advertising, theyre re-shaping the in-store experience and are an extension of digital shelf management.

Consumer 130

Consumer Social Commerce Management Promotions 130

Retail Focus

JULY 1, 2025

Cart and checkout logic (deposit and withdrawal systems). By mimicking the agile, fast and seamless flow of online gambling platforms, retailers are now deploying cleaner mobile checkouts, vertical-scrolling product displays and persistent CTAs; all innovations that stem directly from gambling UX design. Personalised marketing and CRM.

Payment Services 130

Payment Services Checkout Advertising Marketing 130

Small Biz Trends

JULY 8, 2025

Ensure product availability and streamline checkout processes to reduce wait times. Consider implementing targeted advertising campaigns on platforms frequented by your ideal customers. Utilize feedback mechanisms, such as surveys, to gather insights. Partner with other local businesses for cross-promotions to expand your reach.

Inventory Turnover 105

Inventory Turnover Customer Experience Inventory Management Promotions 105

Small Biz Trends

JUNE 13, 2025

E-Commerce Growth: Capitalize on the increasing trend of online shopping by optimizing your website for mobile use and facilitating user-friendly checkout processes as more consumers shift to e-commerce. Small businesses can capitalize on this growth by optimizing websites for mobile use and incorporating user-friendly checkout processes.

Promotions 71

Promotions Target Market Customer Experience Supply Chain Management 71

Retail Customer Experience

JULY 17, 2025

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Fulfillment 66

Fulfillment Payment Services Inventory Management Customer Experience 66

365 Retail

APRIL 25, 2025

Streamlined, user-friendly KYC helps prevent drop-offs and keeps the checkout process smooth. Leverage Data and Machine Learning for KYC Advertising Week states that traditional manual and rules-based KYC methods are time-intensive and susceptible to mistakes. E-retailers risk losing sales when shoppers prioritise convenience.

Accounting 52

Accounting Checkout Finance Advertising 52

Small Biz Trends

JUNE 11, 2025

Streamline your shopping experience by optimizing your stock for popular items and ensuring a smooth checkout process. Engaging customers through festive advertising and social media can further enhance interest and sales during the season. Understand that many customers prioritize convenience and value during this season.

Inventory Management 71

Inventory Management Promotions Management Shopping 71

Small Biz Trends

JUNE 13, 2025

Enhance In-Store Experience: Focus on customer service, efficient checkouts, and loyalty programs to improve retention and encourage repeat visits. Streamline the checkout process to reduce wait times, using technology for faster transactions. Engaging with followers builds brand loyalty and enhances your visibility.

Payment Services 77

Payment Services Inventory Management Promotions Checkout 77

Retail TouchPoints

MARCH 27, 2025

Contextual Relevance Another core tenet of media is ensuring that content, especially advertising, is relevant to viewers. Harvey Ma, VP and General Manager of the Sams Club Member Access Platform media offering, talked about the kinds of ads now available on its in-store “scan-and-go” mobile self-checkout devices.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

365 Retail

APRIL 30, 2025

Transforming payments and checkout Long queues at checkouts and difficult payment methods are still a nuisance when shopping both physically and online. To encourage adoption, retailers need to educate customers through in-store demonstrations or online advertising. Consumer knowledge is still low.

Payment Services 52

Payment Services Checkout Shopping Consumer 52

Retail Customer Experience

JUNE 16, 2025

For example, retailers that want to quickly sell out their summer collections before the fall will typically offer and advertise large discount incentives to with the goal of encouraging customers to shop.

Payment Services 52

Payment Services Inventory Turnover Advertising Customer Experience 52

Small Biz Trends

JUNE 15, 2025

Key Takeaways Understanding Website Revenue: Website revenue includes income from sales, advertising, affiliate commissions, and subscriptions, emphasizing the need for diversified income streams for small businesses. This includes sales from products or services, advertising revenue, affiliate commissions, and subscription fees.

Checkout 76

Checkout Advertising Marketing Management 76

Retail Gazette

JULY 7, 2025

Asda has relaunched its iconic slogan “That’s Asda Price” in its latest advertising campaign. The 30-second TV advert, titled Barnsley Baby , airs on 10 July and features a humorous twist: a baby named Gary who unexpectedly utters the campaign line in a deep Yorkshire accent at the checkout – much to the surprise of the cashier.

Grocer 59

Grocer Checkout Supermarket Advertising 59

Retail Times

MAY 15, 2025

Brand partnerships technology providerBrandSwaphas announced its appointment by home improvement retailer B&Q to deliver smart post-checkout rewards to millions of shoppers at diy.com.

Checkout 40

Checkout Advertising ATS 40

A1 Retail

JULY 3, 2025

Fronted by actor Will Ferrell, the campaign showcases the new 3% cashback promotion (up to 15GBP per month) on customers’ chosen category of either fashion, dining, home and transport when using PayPal to checkout online.

Consumer 100

Consumer Checkout Promotions Advertising 100

Retail Dive

JUNE 13, 2025

By Cara Salpini • Nov. © 2025 TechTarget, Inc. or its subsidiaries.

Payment Services 63

Payment Services Department Stores Operating Expenses Marketing 63

Retail TouchPoints

JULY 25, 2024

The Sam’s Club Member Access Platform (MAP) , the retailer’s media network, is launching display ads in the Scan & Go mobile checkout experience, with the aim of reaching consumers closer to their point of decision. At launch, several Sam’s Club MAP advertisers such as Unilever already plan to utilize Scan & Go ads.

Checkout 264

Checkout Advertising Returns Shopping 264

Retail TouchPoints

JUNE 4, 2021

Google’s efforts thus far have yielded mixed results, but even if the company never seriously challenges other marketplaces in terms of sales or name recognition, any ground Google can gain in ecommerce is likely to fuel its primary money-maker: advertising. As Amazon has emerged as the third-largest digital advertising platform in the U.S.

Advertising 351

Advertising Merchant Services Shopping Checkout 351

Retail TouchPoints

JANUARY 6, 2022

Yahoo has partnered with ecommerce enablement software MikMak to offer add-to-cart functionality and ecommerce analytics for advertising campaigns on its properties, which include Yahoo Finance, TechCrunch and AOL. Yahoo’s move to make its advertising products shoppable mirrors the current retail media trend.

Checkout 278

Checkout Advertising Finance Consumer 278

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. The new solution enables Shopify merchants to launch shoppable ads that allow consumers to check out onscreen using their Roku remote.

Merchant Services 279

Merchant Services Checkout Management Advertising 279

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we go beyond the headlines to uncover the reality of the self-checkout situation. Plus, despite all the vocal naysayers, many consumers actually like the technology.

Checkout 255

Checkout Payment Services Consumer Kiosk 255

Inside Retail

FEBRUARY 7, 2023

Privacy and data regulations – such as Apple’s App Tracking Transparency Framework – have severely limited the data that brands and advertisers can collect on users of these channels. Brands seeking to break away from the Google-Meta duopoly in the digital advertising market need to be agile and adaptable to match today’s digital landscape.

Advertising 247

Advertising Returns Promotions Checkout 247

Retail TouchPoints

APRIL 27, 2023

A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. via both Meta’s Commerce Manager and Shopify will only be allowed if checkout on Facebook and Instagram is enabled. The change will first be tested in the U.S., Outside of the U.S.

Merchant Services 306

Merchant Services Shopping Checkout Social Commerce 306

Retail TouchPoints

AUGUST 8, 2024

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout and transaction experience. Macy’s Media Network has seen increased customer engagement since launching our partnership with Rokt,” said Michael Krans, VP of Macy’s Media Network in a statement.

Advertising 289

Advertising Checkout Shopping ATS 289

Retail TouchPoints

MARCH 25, 2024

NBCUniversal has unveiled a series of new capabilities aimed at “bringing television advertising into the performance marketing future” and enhancing TV-enabled commerce opportunities as it readies for the kickoff of the Summer Olympics on July 26, 2024. NBCU’s new Virtual Concessions ad format.

Checkout 278

Checkout Advertising Marketing Shopping 278

Retail TouchPoints

OCTOBER 24, 2024

Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. We’re excited to expand the services we provide our partners to include greater advertising capabilities.

Merchant Services 264

Merchant Services Advertising Payment Services Checkout 264