Inside Retail

MARCH 7, 2024

Damien Park-Neilson: My journey into e-commerce began unexpectedly, handling returns in a small warehouse for Seko Logistics, which provided a solid foundation in understanding the intricacies of warehousing and end-mile operations. Did having that insight into the way logistics companies operate help you implement best practices at Meshki?

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Retail TouchPoints

OCTOBER 6, 2023

To succeed in the holiday peak season and ensure seamless fulfillment, deliveries, and returns, it’s essential for these partners to monitor key metrics, analyze operational data and maintain communication. 4: Return rates. Returns are an inevitable part of retail. Consider the following six metrics as North Star indicators.

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Independent Retailer

NOVEMBER 25, 2022

In order for online brands and ecommerce businesses to compete in this marketplace, it is essential to have a shipping process that is efficient and cost-effective. Choose the Right Shipping Partners. Invest in Shipping Rate Comparison Solutions. Invest in Shipping Rate Comparison Solutions. What is your budget?

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Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. Globally, marketplaces were predicted to account for $389 billion worth of sales over the Peak Season, outpacing the broader e-commerce market.

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Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Independent Retailer

MARCH 20, 2023

A big trend among some online sellers is buying Amazon return pallets and overstock and flipping the items for big markups. What are Amazon Return Pallets? Why Would You Want Amazon Return Pallets? Where to Buy Pallets What is the best time to buy Amazon return pallets? Pallet gets shipped to you.

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Independent Retailer

APRIL 15, 2021

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. The first way to accomplish this is by not offering free online returns shipped back to your store, which is an option.

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Unemployment is at 3.5% in an interview with Retail TouchPoints.

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Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.

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Inside Retail

FEBRUARY 28, 2024

We still have the same bills to pay, and in tough macroeconomic conditions, we’re forced to look at other avenues to grow, revive or survive. Airwallex is also a great option for taking payments in other currencies without needing to set up bank accounts offshore. Use local returns hubs or 3PL wizards like Loop Returns for processing.

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Retail TouchPoints

SEPTEMBER 22, 2023

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options.

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Inside Retail

OCTOBER 21, 2021

James Johnson, director of technology services & strategic accounts, APAC at Shopify, says it is critical for Australian retailers to optimise their product offers and sales channels to make the most of the sales season and seize the opportunity to end a difficult year on a high. Offer gift cards. Determine your conversion rates.

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Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. Much of this impact comes from shipping and warehousing, as well as from operating all those computer servers to facilitate all of those sales. Mitigating Returns. The returns are loaded onto trucks in reusable totes.

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Mass Relators

APRIL 23, 2024

SOLON, Ohio — In the first quarter of this year alone, retail and foodservice buyers have sat through 34,342 product pitches during meetings with suppliers at ECRM’s category-specific Sessions, and the company is on track to host 100,000 of these meetings by year-end. Innovation pipeline. These are 10-minute meetings held in a ballroom.

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Retail TouchPoints

NOVEMBER 9, 2020

Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. While the retail industry has been evolving for years, the consumer packaged goods (CPG) sector, in particular, is at a critical inflection point. And within ecommerce, subscription models are becoming increasingly popular.

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Retail TouchPoints

MARCH 29, 2023

With digital now accounting for 30% of Kohl’s sales annually, CEO Tom Kingsbury specifically pointed to the marketplace and the connected Kohl’s Media Network as “ two key digital growth initiatives ” for the beleaguered retailer on the company’s Q4 2022 earnings call.

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Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. One-third think seven-day free shipping is ‘acceptable.’

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Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Inside Retail

FEBRUARY 21, 2024

Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages. TikTok Shop did not return messages seeking comment. Apple declined to comment.

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Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

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Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

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Retail TouchPoints

FEBRUARY 9, 2023

These models can be optimized for multiple objectives like driving more revenue per order, increasing long-term satisfaction, compelling the user to return more often to the website, incentivizing the customer to sign up for subscriptions or premium services and more. Personalized website presentation. Personalized price optimization.

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Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Retail TouchPoints

NOVEMBER 9, 2021

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods. The auction-based website is now available to consumers in Arizona.

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Inside Retail

NOVEMBER 6, 2023

As Zebra Technologies’ downloadable e-book Lift Productivity and Improve Execution for the Next-Gen Workforce explains, today’s customers want retailers’ workforces to pick their goods, pack them, ship them, deliver them and return them – all without diminishing in-store service.

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Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Yet the reality is that by focusing on fraud first, companies are focusing on the wrong priority.

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Inside Retail

SEPTEMBER 7, 2023

If you order online at breakfast, you’ll get your goods before lunch. Sendle recently revealed its new Digital Partner Program (DPP) to help shipping platforms and e-commerce companies diversify carriers and save cost and time, aiming to offer more favourable terms than its competitors. The market is getting competitive.

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Retail TouchPoints

NOVEMBER 4, 2022

Products are typically housed in centralized distribution centers, waiting to be deployed rapidly at a moment’s notice to potentially any address in the world. These challenges must not only be accounted for but solved quickly and cheaply. Today’s consumers expect fast, free deliveries. Luckily for them, they don’t have to be.

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Inside Retail

APRIL 7, 2022

Whether you’re new to e-commerce or an established brand, as an SMB, how can you make sure that you’re staying ahead at every step of the way? But, according to David Boyer, country manager of ShipStation ANZ, almost any shipping-related task can be automated. ShipStation’s shipping automation rules are one way to optimise workflows.

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Retail TouchPoints

NOVEMBER 25, 2020

At Mejuri, we view data as a strategic asset, especially when it helps us create more compelling customer experiences,” said Majed Masad, COO at Mejuri in an interview with Retail TouchPoints. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

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Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

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Retail TouchPoints

MARCH 10, 2021

Retailers with a strong omnichannel presence, like Target , are well-positioned for success in the coming year as traffic returns, but even mall-based companies in weaker positions, like Gap , show signs that they can leverage an online pivot to fuel a turnaround effort. Amazon’s Q4 revenue hit $125.56

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Mass Relators

APRIL 20, 2022

Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”. Merchants will face no fixed subscription fee or long-term contract, and can expand selection or cancel at any time, Amazon said.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S. holiday retail — are expected to decline 4.7% Consumers Want Options.

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Inside Retail

FEBRUARY 8, 2024

So it’s vital to make that experience count,” explains Alexandria Jurcic, national marketing manager, at Australian corrugated cardboard and packaging specialist Abbe. “It Right-sized packaging reduces product damage which itself results in lower rates of returned goods. The segment is set to grow at a 4.2

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Retail TouchPoints

AUGUST 24, 2022

As ecommerce has become a part of everyday life, customers have felt empowered to take control of their checkout experiences both in-store and at home. Adjustments should always be informed by reliable information, and with more at a business’ disposal, inefficiencies can be reconciled far more quickly.

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