Retail TouchPoints

NOVEMBER 5, 2021

Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. After retailers finalize all inventory shipments and secure holiday storage, it’s time to implement a strong integrated digital marketing strategy. What is content marketing?

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Marketing Advertising Consumer Shipping 301

Inside Retail

DECEMBER 15, 2021

Affiliate marketing has become a multi-billion dollar industry globally – but in Australia, the concept remains shrouded in suspicion, largely misunderstood by consumers. Its share of the broader e-commerce market is just a fraction of that in China or the US. Around a quarter of affiliate marketers are working in the fashion sector.

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Marketing Payment Services Wholesale Apparel 264

Retail TouchPoints

AUGUST 7, 2023

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Merchant Services Drop-Shipping Shipping Payment Services 224

Retail TouchPoints

JANUARY 25, 2022

In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. Let’s dive into some small ideas that can help tackle big goals: 1) Think Big: Increase customer engagement with more interactive marketing.

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Management Marketing Customer Experience Inventory Management 260

Inside Retail

MARCH 7, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. This experience led to a role in sales and account management, helping retailers solve fulfilment challenges, sparking my passion for the industry.

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Fulfillment Shipping Returns Inventory Management 249

Inside Retail

OCTOBER 12, 2021

Our journey began with selling directly over the internet, we were working from home and shipping bikinis on our lunch breaks at our old workplaces,” Atkins told Inside Retail. The US is the brand’s most successful market, with Kulani Kinis being one of the most in-demand bikini labels in North America.

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Marketing Payment Services Accounting Shipping 130

Independent Retailer

NOVEMBER 25, 2022

In order for online brands and ecommerce businesses to compete in this marketplace, it is essential to have a shipping process that is efficient and cost-effective. Choose the Right Shipping Partners. Invest in Shipping Rate Comparison Solutions. Invest in Shipping Rate Comparison Solutions. What is your budget?

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Shipping Returns Accounting Shopping 72

Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. Globally, marketplaces were predicted to account for $389 billion worth of sales over the Peak Season, outpacing the broader e-commerce market.

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Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.

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Shipping Clienteling Returns Shopping 244

Retail TouchPoints

SEPTEMBER 22, 2023

Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Unemployment is at 3.5% in an interview with Retail TouchPoints.

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Fulfillment Shipping Supply Chain Management Consumer 265

Inside Retail

FEBRUARY 21, 2024

Shein, PDD Group’s Temu and ByteDance’s TikTok Shop, which recently began online shopping in the US, ship the majority of their products directly from factories in China to shoppers by air in individually addressed packages. Shein has started sending goods to US warehouses to speed up shipping times.

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Fast Fashion Shipping Fashion Accounting 130

Inside Retail

FEBRUARY 28, 2024

The benefits of global e-commerce expansion are obvious: market diversification, new revenue streams, 24/7 business operations and increased brand awareness. We still have the same bills to pay, and in tough macroeconomic conditions, we’re forced to look at other avenues to grow, revive or survive. Not on Shopify?

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Payment Services Shipping Returns Marketing 147

Inside Retail

MARCH 10, 2022

Technology company Shippit has teamed up with Uber to launch one-hour shipping in Australia. Shippit’s retailers will now be able to offer their customers an Uber delivery option at checkout. The one-of-a-kind partnership will use Shippit’s software to access more than 50,000 delivery partners across the country. .

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Retail TouchPoints

DECEMBER 8, 2023

While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. It’s also the speed at which you’re able to communicate with your account manager or designer. You’ll also want to investigate a company’s international reach and network.

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Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 3: Order accuracy. Peak season is not forgiving of errors. 4: Return rates.

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Fulfillment Returns Shipping Promotions 289

Retail Gazette

JANUARY 30, 2024

Sainsbury’s scooped up even more market share as sales soared, the latest Kantar figures show. in the 12 weeks to 21 January, accounting for 15.7% of the total market, up 0.3% Meanwhile, grocery price inflation eased at a slower rate this month, as the proportion of promotional products bought fell compared to December.

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Supermarket ATS Grocer Accounting 69

Wiser

OCTOBER 30, 2023

Businesses that can strike this balance can secure the Buy Box at higher rates, transforming their eCommerce performance and success in the long run. Therefore, securing the Buy Box at higher rates demands a comprehensive and nuanced strategy. What Makes You Buy Box Eligible? Individual sellers are not.

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Merchant Services ATS Fulfillment Accounting 147

Retail TouchPoints

MARCH 21, 2024

Not only do paying members tend to choose that retailer first , but they also typically shop at the retailer more often and have bigger basket sizes when they do. One thing is for sure – it’s unlikely that the same consumer will pay for memberships at all three of the big general merch retailers: Amazon, Walmart and Target.

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Retail TouchPoints

APRIL 25, 2022

With the help of AI and automation, retailers can more precisely estimate the amount of inventory to keep in stock at any given time while minimizing production waste and the dreaded “out-of-stock” status. Navigating the Dynamic and Evolving Shipping Industry.

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Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Each option has its benefits and disadvantages.

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Fulfillment Shipping Inventory Management Management 315

Inside Retail

OCTOBER 6, 2023

Every international dollar a business generates may be unnecessarily converted up to three times and attract fees at each conversion. Fees can be charged when settling funds into your processing account, transferring funds to your bank account, and paying suppliers. It’s a difficult market out there.

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Payment Services Finance Accounting Accessories 130

Inside Retail

APRIL 5, 2021

South Korea’s LG Electronics Inc will wind down its loss-making mobile division after failing to find a buyer, a move that is set to make it the first major smartphone brand to completely withdraw from the market. Analysts have also criticised the company for lack of expertise in marketing compared to Chinese rivals.

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Marketing Drop-Shipping Shipping Accounting 130

Inside Retail

FEBRUARY 8, 2024

So it’s vital to make that experience count,” explains Alexandria Jurcic, national marketing manager, at Australian corrugated cardboard and packaging specialist Abbe. “It Research shows that paperboard – corrugated, folding cartons, and liquid paperboard – remains the largest material segment, accounting for 31.8

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Drop-Shipping Shipping Marketing Consumer 279

Inside Retail

NOVEMBER 3, 2022

Krizia Li: A graduate of Oxford University and Harvard Business School, I worked at KPMG, Merrill Lynch and McKinsey & Co, followed by DFS Group, Marriott International and McDonald’s Greater China. Being a fan of – but never able to work at – UNESCO, I studied Cultural Heritage Management at HKU Department of Architecture after-hours.

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Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

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Merchant Services Accounting Payment Services Returns 283

A1 Retail

NOVEMBER 25, 2022

When Christmas peak kicks in, automation combined with experienced staff will ease the pressure in eCommerce warehouses, says Luís Barros, Operations & Transport Director at Asendia UK. The feeling in the market is that shoppers across Europe will be looking online for the best deals. Stretched teams in warehouses at peak.

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ATS Shipping Accounting Planning 98

Inside Retail

DECEMBER 21, 2021

Heartbroken by the disappearance of her cat, Filipino IT specialist and blogger Sophie* decided to use her Facebook Ads account to appeal to anyone in her local area who might have seen it. For the virtual ‘missing cat’ poster, she set the spend at PHP1000. First, the bank account linked to her card was emptied of around $600.

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Accounting Payment Services Advertising Management 246

Retail TouchPoints

OCTOBER 1, 2021

Inability to scale: What happens if you just executed a successful marketing campaign and demand for your product skyrockets? By concentrating less on logistics, businesses should focus on what they do best — designing, marketing and selling — in order to grow the business. Outsourcing Fulfillment.

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Fulfillment Shipping Accounting Apparel 276

Retail TouchPoints

OCTOBER 28, 2021

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. The rise of resale couldn’t have come at a better time. Collectively, that would account for approximately $69.2 ‘Tis the Season for Secondhand.

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Shipping Consumer Accounting Apparel 278

Retail TouchPoints

NOVEMBER 25, 2020

At Mejuri, we view data as a strategic asset, especially when it helps us create more compelling customer experiences,” said Majed Masad, COO at Mejuri in an interview with Retail TouchPoints. “With COVID and recent market dynamics, tracking variable costs in real time becomes even more important.

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Retail TouchPoints

JANUARY 26, 2021

Meanwhile, for merchants that had already built their businesses online before the pandemic, a larger addressable market buoyed most, but created scalability challenges for all (including Amazon). 57% of BOXpoll respondents opting for free shipping consider delivery in five days to be either ‘fast’ or ‘acceptable.’ on average.

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Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023.

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Payment Services Social Commerce Accounting Customer Experience 249

Retail TouchPoints

DECEMBER 19, 2022

This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. To put this into perspective, Cowen Equity Research has predicted that the sneaker resale market will be worth $30 billion globally by 2030. Bots are available to rent.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

JANUARY 25, 2022

a year and continue to include free standard shipping and no service charges. Members can manage their account, discover new products and access unique content, including helpful tools and expert advice, all through the app. Pricing for the Celebrations Passport program will remain $29.99

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Payment Services Checkout Shipping Accounting 315

Inside Retail

AUGUST 31, 2023

Every week, some 15 million items of used clothes end up in Ghana’s capital, shipped in bales from Europe, North America and Asia to the world’s biggest secondhand clothes market. “Many of these garments should have been disposed of there, yet they put them into bales and ship them here. World’s no.1

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Fast Fashion Fashion Shipping Marketing 130

Inside Retail

SEPTEMBER 1, 2021

Retailers are rapidly adopting new methods to get customers to shop including Click n Collect, Ship from Store or Endless Aisle (buy from a store but ship from a warehouse). . Retailers are also realising the need to start looking at different KPI’s and types of reporting to measure omnichannel reporting.

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Fulfillment Shipping Accounting Promotions 130