Retail TouchPoints

JULY 29, 2022

Williams-Sonoma had a strong Q1 2022, with comparable brand revenue growth averaging 9.5% across its brands for the period ending May 1, 2022. “He has built an incredibly talented marketing organization, and together we will launch an internal and external search for our next CMO.”.

Promotions 289

Promotions Marketing ATS 289

Retail TouchPoints

JUNE 30, 2022

She replaces John Barresi, who resigned from the company effective June 10, 2022 to pursue another opportunity. Crossen, who has been with the retailer since 2001, will lead the team responsible for executing global accounting operations, financial reporting and tax functions, and will continue to report to EVP and CFO Gustavo Arnal.

Finance 317

Finance Promotions Accounting Management 317

Retail TouchPoints

OCTOBER 31, 2024

Since its first venture in 2022, the brand has had various successful experiences under its belt, including the PlayPrints Simulator. Clarks will ultimately assess the impact and success of this collaboration to inform future promotions and improve these immersive activations that drive real-life product reach and engagement.

Accessories 278

Accessories Fashion Marketing Apparel 278

Retail TouchPoints

FEBRUARY 21, 2022

Here are three trends that will define the retail industry in 2022 — and likely for years to come: 1. Gen Z consumers are particularly interested in engaging with brands that offer eco-friendly products or promote sustainable measures. Expediting delivery with last-mile capabilities.

Consumer 313

Consumer Merchant Services Grocer Apparel 313

Inside Retail

NOVEMBER 27, 2024

The Black Friday Cyber Monday sales period has expanded to become ‘Black November’ this year, with many retailers and brands starting their promotions earlier than ever. In 2021, the business went live with its promotions on November 18, in 2022 on November 15 and last year on November 9.

Markdowns 241

Markdowns Promotions Advertising Department Stores 241

Retail TouchPoints

JULY 18, 2022

However, the current economic climate did affect what shoppers purchased — they were more interested than ever in replacing old appliances and stocking up their pantries — while livestreams helped brands cut through the noise created by thousands of promotions. Amazon’s Jon Batiste-led television spot paid off too, contributing to 6.8

Merchant Services 289

Merchant Services Promotions Shopping Consumer 289

Retail TouchPoints

DECEMBER 11, 2024

See the closure of Amazon Style ; the 2022 closure of all Amazon 4-star , Books and Pop Up stores; and the Amazon Go pullback and pause.) in addition to $15 in non-Prime promotions on a $350 cart). Amazons other attempts at brick-and-mortar have fared even more poorly. Inside a new Amazon Fresh.

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

SEPTEMBER 1, 2022

billion in 2022, according to Statista. The size of the global influencer marketing market has more than doubled since 2019, to $16.4 Despite this rapid growth rate, there are indications of a major credibility gap when it comes to influencers’ actual effectiveness.

Consumer 321

Consumer Promotions Returns Marketing 321

Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. However, it’s still a young medium, meaning retailers are still learning how they can make the most of the opportunities it presents.

Social Commerce 306

Social Commerce Shopping Fashion Checkout 306

Retail TouchPoints

JANUARY 9, 2025

We also promote our Renewed program as an important platform to give our products a second life. In October 2022 The North Face unveiled a five- year expansion plan that will add 300 global retail and partner locations, as well as updating existing stores with a refreshed approach.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

MAY 9, 2025

Speaking of marketing, consider how grocers commonly go to market today CPG brands provide bill backs and off-invoice allowances to individual grocers who then pass those savings along to customers via coupons and other promotions. By 2022, grocery stores accounted for about 25% of total food spending. This is no longer true.

Grocer 173

Grocer Supermarket Promotions Customer Experience 173

Retail TouchPoints

MAY 14, 2025

in 2011 and has grown to more than 24 million members nationwide, and in September 2022 Ikea introduced new benefits to the program. To celebrate the latest enhancement, Ikea will host a limited-time Spend and Earn promotion through May 26, with shoppers earning $10 for every $100 they spend. 31, 2025.

Promotions 162

Promotions Management ATS Customer Experience 162

Inside Retail

JANUARY 10, 2025

One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 “Range is another one.

Point of Sale 264

Point of Sale Location Promotions Management 264

Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. Deloitte found that 51% of lower-income earners and 38% of higher-income earners felt that their finances took a turn for the worse in 2022.

Payment Services 359

Payment Services Promotions Consumer Inventory Management 359

Retail TouchPoints

OCTOBER 11, 2022

31, 2022, a 2.5% In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. Promotions are expected to hit record highs as retailers seek to manage inventory levels and draw in price-conscious shoppers. billion , up 10.5%

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

FEBRUARY 25, 2025

The reason gen AI rapidly gained mainstream adoption after OpenAIs launch of ChatGPT in 2022 was due to its ability to create novel content (text, images, music) from user prompts. Retailers can use this information to create unique promotions in real time. Save Time NOT Going to the Store Virtual try-on is increasing in popularity.

Accessories 179

Accessories Promotions Returns Consumer 179

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan. Photo courtesy of M.M. Photo courtesy of M.M. Seeking to grow beyond its appointment-driven showroom model, womenswear brand M.M. The nearly 10-year-old M.M.

Boutique 278

Boutique Promotions Shipping Location 278

Retail TouchPoints

SEPTEMBER 16, 2022

The free-to-play strategy card game already boasts more than half a million members and hopes the GameStop promotion will bring in even more. 27, 2022, which is when the redemption codes will be delivered. In February 2022, GameStop announced plans to launch an NFT marketplace , which is set to debut by the end of this year.

Promotions 323

Promotions Planning Marketing ATS 323

Retail TouchPoints

JANUARY 31, 2023

is taking advantage of the long tenures and broad experience of its executive team, promoting from within to strengthen its portfolio of Pottery Barn brands and provide greater support for the retailer’s marketing and global business. Williams-Sonoma Inc.

Marketing 275

Marketing Promotions 275

Retail TouchPoints

NOVEMBER 23, 2022

By May 31, 2022, Gap Inc. To that end we will focus more on delivering great products, and less on promotions and discounts.”. Earlier in November 2022, the company sold its Gap Greater China (GGC) business to Shanghai’s Baozun, an ecommerce solutions provider, in a $40 million all-cash transaction. The Gap Inc.-Next

Returns 279

Returns Promotions Management Consumer 279

Retail TouchPoints

JULY 12, 2022

Incoming CEO Owen’s promotion to the top role aligns with Dollar General’s reputation for promoting within. In March 2022, the company shared that during FY 2022 — which ends Feb. Those plans include: Expansion into Mexico during FY 2022; More than 1,000 new store openings in the U.S.;

Promotions 288

Promotions Store Operations Planning Management 288

Inside Retail

NOVEMBER 13, 2024

“Given the event represents ‘Australian’ fashion it has more impact when promoting our brand and gives us credibility,” she added. “I I think it helps [others] to see Ngali as a serious Australian First Nation fashion brand, the calibre of which saw us be able to present a solo runway in 2023.”

Fashion 246

Fashion Consumer Planning Brand Management 246

Retail Focus

NOVEMBER 28, 2024

Black Friday is now an established festival of discounting, with many retailers offering up an entire month of discounting and some even starting Black Friday promotions as early as October,” Gary Whittemore, Head of Sales EMEA & APAC at RetailNext, commented. “But

Advertising 130

Advertising Promotions Consumer Shopping 130

Retail TouchPoints

AUGUST 17, 2022

Raymond has had the post on an interim basis since the May 2022 departure of former CMO Greg Revelle. Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020. 18, 2022. Christie Raymond.

Marketing 304

Marketing Promotions Consumer 304

Retail Focus

MARCH 28, 2025

Founded in 1976, DECATHLON has continued its evolution under the leadership of Barbara Martin Coppola since 2022, with a strategy aimed at becoming a multi-specialist sports brand that acts concretely for people, society and the planet. I would like to thank Barbara for the impactful work she has carried out over the past 3 years.

Customer Experience 147

Customer Experience Accounting Promotions ATS 147

Retail TouchPoints

OCTOBER 26, 2022

Additionally, Target Circle members will now have year-round access to a free four-month trial of Apple Fitness+ with no purchase required, and Target will offer special holiday promotions on select Apple Services including Apple Music, Apple Arcade, Apple News+ and iCloud+, with some including up to five months free through Target Circle.

Location 299

Location Promotions Shopping ATS 299

Retail TouchPoints

APRIL 22, 2025

In July 2022 Walmart announced plans to add Beauty Lounges in 400 stores in partnership with cosmetics brand Mayvenn. And theyre asking for more more personalization, more transparency and more options that meet their needs, their budgets and their lives.

Returns 147

Returns Promotions Planning Shopping 147

Retail TouchPoints

DECEMBER 26, 2023

compared to 2022. Retailers started promotions early this season, giving consumers time to hunt for the best deals and promotions,” said Steve Sadove, Senior Advisor for Mastercard and former CEO and Chairman of Saks Incorporated in a statement. Spending at restaurants saw a significant jump, increasing 7.8% respectively.

Jewelry 299

Jewelry Payment Services Apparel Promotions 299

Retail TouchPoints

JUNE 2, 2022

billion during FY2021, which ended April 2, 2022, The Container Store revealed that it is planning to open 74 new stores by FY2027. While fiscal 2022 will be a unique year as we contend with a dynamic macro backdrop, we will focus on our strategic initiatives to drive growth and market share gains,” said Malhotra. “We

Location 307

Location Planning Promotions Marketing 307

Retail TouchPoints

JANUARY 30, 2023

The strategy was announced in November 2022 and included plans to reduce the number of global banners the company operates, including winding down two joint ventures in Europe. Additionally, Foot Locker sold its school-focused Eastbay Team Sales division to BSN SPORTS in June 2022.

Planning 306

Planning Promotions ATS 306

Retail TouchPoints

JUNE 8, 2023

Additionally, GameStop CEO Matt Furlong has been terminated, according to a company press release that also announced Ryan Cohen’s promotion to Executive Chairman of the GameStop board of directors. The retailer launched an NFT marketplace in October 2022 , but following poor financial results for its Q3 2022 , which ended Oct.

Promotions 276

Promotions ATS 276

Retail TouchPoints

AUGUST 25, 2022

Instacart expanded its offerings following a number of July 2022 promotions within the company’s executive leadership team as Instacart prepares for its IPO. Instacart has created two new C-level roles to promote connectivity within the company and among its partners in addition to developing innovative technology solutions.

Fulfillment 300

Fulfillment Outdoor Promotions Shopping 300

Retail TouchPoints

NOVEMBER 16, 2022

In 2022, the retailer will open or renovate approximately 44 stores that feature the new layout, in cities including Jacksonville, Fla., at the end of Q2 2022 on July 30, 2022. at the end of Q2 2022 on July 30, 2022. In October 2021, Ulta shared plans to open 50 new stores per year. Fairfax, Va. and Austin, Texas.

Checkout 278

Checkout Promotions Location Consumer 278

Retail TouchPoints

FEBRUARY 13, 2023

million that Bark lost during the same period in Q3 2022, most other financial indicators for the quarter were negative. in Q3 2022 to $33.10 However, subscription shipments and active subscriptions both were down slightly, and new subscriptions fell from 371,000 in Q3 2022 to 264,000 in Q3 2023. in Q3 2023. from $64.42

Promotions 290

Promotions ATS 290

Retail TouchPoints

MAY 30, 2024

Amazon began the Grubhub+ offer for Prime members in 2022, but now it will be automatically renewed annually for Prime members in good standing. Since 2022, Prime members have saved hundreds of millions of dollars in waived Grubhub subscription fees and discounts, according to Amazon.

Promotions 278

Promotions Consumer Shopping Customer Experience 278

Retail TouchPoints

OCTOBER 12, 2022

stores in August 2022 with the opening of a location at the Gran Plaza Outlets in Calexico, Calif. Forever 21 plans to celebrate each new store with a grand opening featuring special promotions, giveaways, gifts with purchase and food. Fast fashion retailer Forever 21 will add 14 new stores to its roster across the U.S.

Location 306

Location Planning Fast Fashion Shopping 306

Inside Retail

JANUARY 6, 2025

billion in 2022. We need to integrate our core presence with strategies to cut through on the digital shelf and this is where promotion plays a vital role. Amazon announced it posted over $3.1 billion in sales revenue (across cloud, advertising and marketplace sales) in calendar year 2023, up from $2.63 million customers, reaching 7.9

Fulfillment 240

Fulfillment Shipping Marketing Accessories 240