Retail TouchPoints

DECEMBER 11, 2024

The merger, first announced in October 2022 , would have created a single grocery company with a national footprint something only Walmart can currently claim. At the time, the two retailers operated nearly 5,000 stores and employed more than 710,000 associates.

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Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. Additionally, one-third of consumer respondents are concerned about making upcoming payments. Promotions can be Effective in this ‘Deal-Seeking’ Environment.

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Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions. Digital Service (USDS). reads the company announcement. and managed by the U.S.

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Retail Focus

SEPTEMBER 27, 2022

Modern marketers have numerous alternatives in terms of reputable online payment options. Without an effective method of payment, it is challenging to deliver quality services to customers. In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . Google Pay .

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Retail TouchPoints

MARCH 29, 2023

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S.,

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Retail TouchPoints

DECEMBER 26, 2023

year-over-year increase in both online and in-store retail sales, according to the Mastercard SpendingPulse , which measures sales across all forms of payment and is not adjusted for inflation. compared to 2022. Preliminary data for the period from Nov. 24 showed a 3.1% The data also excludes automotive sales. increase for this period.

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Retail Focus

SEPTEMBER 27, 2022

In what follows, we discuss the top 2022 e-commerce technology improvements guaranteed to develop your business. . Mobile commerce is any marketing activity, which retailers use in promoting their services and products through mobile devices. Flexible Payment Systems . Mobile Marketing . Social Marketing .

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Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated. Make customer service a priority.

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Retail TouchPoints

NOVEMBER 17, 2022

Turns out the country is ripe for the entry of new “super apps” like WeChat and others that are currently widely used in Asia — a single platform that acts as social networking site, messaging tool, payment service, travel and shopping hub and pretty much everything else under the sun. Why Brazil? Letting Customers Buy in the App.

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Retail TouchPoints

NOVEMBER 28, 2023

Amazon alone said it sold 1 billion products during its extended promotion period, which kicked off earlier than the traditional Cyber Week start of Thanksgiving Day, on Nov. million in 2022, according to the NRF. million in 2022. That prediction is reinforced by the numbers being reported by BNPL operators. A record 200.4

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Retail TouchPoints

AUGUST 24, 2022

A sometimes overlooked advantage of ecommerce is the ability to readily collect relevant customer data and use it to make informed decisions when it comes to inventory, promotions and pricing strategies, as well as pain points that might hinder the purchase journey or lead shoppers to abandon their virtual carts.

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Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

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Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Traditional operating systems can’t keep up on processes, costs, or implementation,” says Hanns.

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Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

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Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Retail TouchPoints

APRIL 10, 2024

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. Inflation isn’t expected to go away in 2024, although its effects are expected to be more modest than in 2022, for example, which saw an inflation rate high of 9.1%. in February 2024 , an increase from 3.1%

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Retail TouchPoints

AUGUST 18, 2022

During its July 26, 2022 earnings release, LVMH reported revenue of approximately $37.3 Kering — owner of brands such as Gucci , Yves Saint Laurent and Bottega Veneta — reported revenue of more than $10 billion during the first half of 2022, a 16% increase compared to the first six months of 2021. UK and Europe by late 2022.

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Retail TouchPoints

JANUARY 3, 2023

2022 saw the fastest pace for inflation in decades. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Fake Account Creation Bots can create fake accounts at scale which are then used to abuse retail promotions.

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Inside Retail

MAY 29, 2024

A recent study showed consumers trust traditional e-commerce platforms less than they did in 2022,” Chia added. By default, “this leads to increased customer service costs as businesses have to deal with more security measures, customer complaints, and refund requests, ultimately impacting the bottom line,” he said.

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Retail TouchPoints

JANUARY 14, 2022

Shoppers have been embracing modern technology and services throughout the pandemic, and this trend continued during the holidays. But when it came to alternative payments, BNPL was the star. The surge in BNPL was attributed to higher prices overall, due to 25% year-over-year price inflation and lower overall promotional discounts.

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365 Retail

MARCH 19, 2025

The payments landscape in 2025 is equally dynamic, and businesses embracing the latest fintech solutions are reaping the benefits in a market where consumers are now more demanding than ever. Exactly.com Payment Expert Saran Talasila According to some reports, UK consumers will spend less in 2025.

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Retail TouchPoints

JANUARY 12, 2024

This steady growth is being driven by an increasing number of social media users (expected to reach 5 billion worldwide this year) and the emergence of the “creator economy,” with influencers playing a significant role in promoting and selling products to their audiences. trillion by 2026, more than doubling its current value.

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Cisco Retail

SEPTEMBER 20, 2022

2022 has been a bloodbath on Wall Street. Net Promoter Score – increased NPS scores when customers interact with video enhanced channels. Sales Conversion – increased mortgage business, sales increase in payments/cash management, increased branch account deposits. Bear traps are everywhere. We all feel it…and it hurts.

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Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

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Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. According to Grand View Research , the global IoT retail market was valued at $42.38

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Small Biz Trends

DECEMBER 14, 2022

This guide offers everything you need to know about taking advantage of the best small business tax deductions during the 2022 tax year. The IRS offers certain tax deductions for small business owners to help make the process of filing taxes easier and more efficient. Types of Tax Deductions for the 2022 Tax Year.

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Retail TouchPoints

JUNE 21, 2022

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. Photo courtesy of Amazon. Photo courtesy of Amazon. Photo courtesy of Amazon.

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365 Retail

DECEMBER 2, 2022

The eCommerce industry is still an excellent option for start-up businesses to get into in 2022 and beyond. One of the most important aspects of an eCommerce site nowadays is to make sure that the payment process goes as smoothly as possible. Easy Payments are Hugely Important. Mobile eCommerce revenue alone topped $3.56

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Inside Retail

AUGUST 5, 2024

While Japan is known for its technological advancements and innovations, many would be surprised to learn that it is lagging behind other Asian countries in adopting cashless payments. Widespread use of cash Japanese consumers have long preferred cash, considering it a safe and reliable payment method. per cent respectively.

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Retail TouchPoints

NOVEMBER 17, 2023

“Our broad, strategic partnership should do just that, from changing the ease with which customers can buy vehicles online, to making it simple to use Alexa in Hyundai vehicles for entertainment, shopping, smart home adjustments and calendar checks, to enabling Hyundai to transform their customer experiences and business operations by moving to AWS.”

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Retail TouchPoints

JANUARY 18, 2022

Existing executives show the ropes to people who come from different backgrounds, including those promoted from within the company, to help them develop their talents, but education is just one part of the process. You’re supported when you’re being promoted on their site — that’s going to help people.

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Retail TouchPoints

NOVEMBER 14, 2023

District Court for the Northern District of Illinois alleging trademark infringement against 20 website domains, saying they created fake coupon codes and promotions in an effort to mislead consumers into believing they were engaging with genuine Temu offerings. 16, 2023 in the U.S. years each by local authorities.

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Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Crypto Payments Help Deliver a Competitive Advantage. The experience will generally be the same, but retailers will just accept crypto payments on verifone terminals in store.”.

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Retail TouchPoints

NOVEMBER 13, 2023

And when the student loan repayment moratorium ends, that means even less disposable income for consumers to spend on discretionary goods and services. Almost all (91%) of respondents reported shopping during promotional sales to save money, and 45% of the respondents expected to shop during sales more in 2023.

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Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. The process has been simplified, largely because the iPhone is so ubiquitous, and the interface is so seamless. Marrufo said.

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Frank Mayer

MAY 22, 2025

UI and UX Performance The user experience plays a critical role in kiosk adoption by influencing the amount of friction a customer encounters during the ordering process. In a 2022 survey by Raydiant , more than 25 percent of respondents indicated they avoid self-checkout because of a poor past experience.

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365 Retail

NOVEMBER 17, 2021

Amazon will stop accepting payments made using Visa credit cards issued in the United Kingdom starting next year. Customers started receiving notifications earlier this week which said starting 19 January 2022, Amazon.com will no longer accept Visa credit cards issued in the UK due to the high fees charged by Visa to process the transactions.

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