2022 Predictions: Shipping Experience Will be the Key to Retail and Ecommerce Success
Retail TouchPoints
DECEMBER 1, 2021
The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.
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