Retail TouchPoints

AUGUST 28, 2023

The Challenge of Managing Returns “Returns were a huge issue in 2022, and consumers are looking at return policies as a key component of their purchasing decision-making,” said Schwartz. BOPIS’ value increases even more after holiday shipping cutoff dates, when as many as one in three orders are fulfilled via BOPIS.

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Retail TouchPoints

MARCH 10, 2022

From now through the end of 2022, new and existing Walmart+ members will have access to six months of Spotify Premium for free. Additionally, the retailer announced that all full- and part-time U.S. associates working in its stores, distribution centers and fulfillment centers will receive a free Walmart+ membership. in a blog post.

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Retail TouchPoints

APRIL 18, 2023

Mission and values are a critical piece, as are loyalty programs, easy shipping and returns and quality products. Merchants with these badges have met a wide range of criteria, including high-quality websites, positive user ratings, fast shipping and good return policies. Oct 6-10, 2022. I’m grateful to be along for the ride.

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Merchant Services Payment Services Social Commerce Returns 236

Retail TouchPoints

MARCH 28, 2022

Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. Returns from multiple merchants are aggregated into a reusable tote, reducing shipping costs and making the process more sustainable by eliminating cardboard and lowering carbon emissions.

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Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Retail TouchPoints

JUNE 26, 2023

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. Walmart mandated that its suppliers put it on products by 2022, which has made a big impact on RFID adoption.

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Merchant Services Inventory Management Grocer Customer Experience 262

VMS

NOVEMBER 30, 2022

n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In California, Amazon-owned Whole Foods stores launched palm-scanning technology at checkout. But the expected comeback in 2022 – both in store and online – never materialized. In 2022, everything reversed.

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Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Social Commerce Fulfillment Drop-Shipping Payment Services 274

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

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Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. The checkout counter is located at the back of the store, and we do have ‘impulse buy’ items near the pickup area.”. Click-and-collect, a.k.a.

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Inside Retail

AUGUST 11, 2021

“We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Alexander told Inside Retail.

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Small Biz Trends

NOVEMBER 3, 2022

Facebook Marketplace isn’t charging seller fees on items marked as shipped for the remainder of 2022, so businesses will get to keep more of their profits. Step 2: Enable Shopping Checkout Feature. To enable the Shopping Checkout Feature, you’ll need to have an active shop as well as a commerce account.

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Checkout Advertising Shipping Sporting Goods 98

Star Miconics

APRIL 1, 2022

Somerset, NJ – March 28, 2022 – Continuing its philosophy of “Always Leading – Always Innovating,” Star Micronics presents its new line of point-of-sale (POS) scales, the mG-T Series. With a trio of capacities available, these scales are perfect for grocery, shipping, retail, frozen yogurt and ice cream shops, or bulk sales of any kind.

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Retail TouchPoints

FEBRUARY 10, 2022

It’s been a while since she’s been on the front lines though — not since the late ‘80s to be exact, when she was a manager at Express. To the employees she worked with while undercover she was Marie, a former gift shop manager from Ohio whose quest for a new start was being recorded for a documentary.

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Inventory Management Beauty and Health Management Planning 287

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Here Are The Ten Emerging Retail Trends We Predict For 2022. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers. Walk-out mobile checkout technology and real-time mobile chat allow associates to interact with shoppers during social distancing.

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Retail Trends Consumer Payment Services Fulfillment 94

Independent Retailer

JANUARY 19, 2023

With an omnichannel customer strategy, real-time inventory management, returns of online goods, personalized shopping, and touch-free, frictionless checkouts, a proper IT network in place is critically important. This requires a strong and reliable network to manage everything in real-time.

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Payment Services Inventory Management Checkout Customer Experience 55

Inside Retail

JANUARY 24, 2023

AI-driven technologies such as chatbots, automated customer service, and automated inventory management are set to revolutionise the retail industry and the way businesses interact with their customers. A fundamental rethink Fulfilment was challenging for many in 2022. million square kilometres of ocean by 2030.

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Fulfillment Customer Experience Consumer Returns 130

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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Payment Services Drop-Shipping Shipping Point of Sale 61

Retail Geek

APRIL 29, 2022

Episode 291 is a hot take on Amazon Q1 2022 earnings. Amazon released their Q1 earnings for 2022 on Thursday April 29th. Episode 291 of the Jason & Scot show was recorded on Thursday April 29, 2022. You get orders on your own Shopify special site they’ll ship them and. [43:52] Transcript. 25:27] 4.6

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Merchant Services Drop-Shipping Shipping Payment Services 59

Retail TouchPoints

JANUARY 3, 2023

billion in 2022 to a projected $43.13 For current customers who aren’t subscribed, we target them with very specific ads about ‘drinking moments,’’’ said Ron Lubin, Senior Marketing Manager for Slate. With the increased cost of shipping, we can pass on the savings to the customer. billion in 2024.

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Beauty and Health Marketing Consumer Advertising 237

Inside Retail

SEPTEMBER 28, 2022

It’s been a great year for Toys ‘R’ Us, just as it has been for so many people in Singapore and across Asia as life has started to get back to normal in 2022,” Adelene Teo, general manager of Toys ‘R’ Us Singapore, told Inside Retail. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Normalcy is returning.

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. More retailers offering mobile checkout would mean shorter cashier lines and free up associates to focus on customer service, BOPIS and curbside. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

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Sporting Goods Consumer Checkout Shipping 241

Inside Retail

FEBRUARY 6, 2022

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Flexibility, on the other hand, deals with how a business can meet customer expectations throughout the entire process from checkout to receiving the order. “We

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Shipping Checkout Customer Retention Fulfillment 130

Retail TouchPoints

NOVEMBER 20, 2023

External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

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Payment Services Sporting Goods Inventory Management Loss Prevention 310

Indigo 9 Digital

SEPTEMBER 15, 2022

If you have a traditional retail business or a pure play eCommerce company then Amazon is a great model not just for how fast goods should be shipped but also for how to think differently about how to monetize your customer base. In the second quarter of 2022 only 14.5% Continue brick and Mortar expansion. The 30,000 sq.

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Advertising Drop-Shipping Returns Consumer 95

Retail TouchPoints

FEBRUARY 3, 2023

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the calendar. Have a simple checkout process. Powerful marketing initiatives and detailed product pages don’t mean anything if the buyer bails because the checkout process is too complicated.

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Merchant Services Payment Services Marketing Drop-Shipping 226

Retail Geek

JUNE 13, 2022

Facebook Retail Media Networks Q1 2022 US Department of commerce data and trends Audience questions (including buy now pay later). Episode 292 of the Jason & Scot show was recorded on Wednesday June 8, 2022. If you’d like to follow along, the audience could see this deck during the discussion: JAS_Zenith Download. Transcript.

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Fulfillment Shipping Merchant Services Advertising 52

Nvidia

DECEMBER 7, 2021

No doubt, that will be tested to the limits as 2022 portends upheaval on a grand scale. They predicted each would move from planning to production as businesses seek new avenues for product forecasting, supply chain management and scientific research. Vice President & General Manager of Healthcare. KIMBERLY POWELL.

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Supply Chain Management Management Telecommunications Checkout 135

A1 Retail

APRIL 13, 2022

The shortlist features the top 10 tech picks at Retail Technology Show 2022 . The winner of the Retail Technology Show Innovation Award will be announced at the BIG Retail Reunion Party on Day 1 (26 April 2022) at London Olympi a.

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Payment Services Visual Merchandising Clienteling Green Retail 88

365 Retail

APRIL 19, 2022

The shortlist for Retail Technology Show ’s 2022 Innovation Awards has been announced, featuring the top 10 tech picks from the innovations on display at the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators. Register here.

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Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping. Scot: [28:09] Yeah.

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Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

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Shipping Fulfillment Checkout Management 280

Retail TouchPoints

JULY 13, 2023

Ashley Hubka, SVP and General Manager of Walmart Business The service formally debuted in January 2023 with a dedicated ecommerce site tailored to the needs of small businesses, including a curated product assortment and navigation features designed with organizational shoppers in mind. RTP: What’s in store for the future of Walmart Business?

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Payment Services Shipping Accounting Checkout 233

Retail TouchPoints

JUNE 6, 2023

Jay Myers, Co-founder of headless checkout solution Bold Commerce , which powers close to 20,000 subscription brands, said that while this shift in consumer behavior indicates a subscription saturation point of sorts, it doesn’t mean the end of the model, just a recalibration. Today, brands are competing for consumers’ share of wallet.

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Consumer Returns Checkout Shopping 291

Retail Geek

MARCH 18, 2022

Episode 289 of the Jason & Scot show was recorded on Friday March 18, 2022. And be Engineers we were able to automate effectively everything in that e-commerce business except the part around shipping and Logistics. Transcript. And we wanted to find ways of automating that. [2:58]

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Merchant Services Fulfillment Shipping Marketing 52

Retail Geek

AUGUST 29, 2023

And then you get to write your story and that’s called the Management’s discussion and Analysis in the industry it’s called the md&a. [24:27] And then you get to write your story and that’s called the Management’s discussion and Analysis in the industry it’s called the md&a. [24:27]

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Merchant Services Grocer Advertising Payment Services 52

Retail Geek

SEPTEMBER 27, 2022

Episode 296 of the Jason & Scot show was recorded on Friday September 23, 2022. Jason: [0:23] Welcome to the Jason and Scot show this is episode 296 being recorded on Friday August 23rd 2022 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Transcript.

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Merchant Services Checkout Payment Services Drop-Shipping 52