Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S. Retail in a statement.

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Retail TouchPoints

MARCH 10, 2022

Ross Stores is already nearly one-third of the way toward its goal of opening approximately 100 new stores in fiscal 2022. In February and March 2022, the discount retailer opened 22 Ross Dress for Less locations and eight dd’s DISCOUNTS stores in 15 states and Guam. 29, 2022, Ross achieved total sales of $18.9

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Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan. billion , up from $12.3

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Retail TouchPoints

APRIL 12, 2023

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact of return costs, according to Seeking Alpha. The charge only occurs if return options at Whole Foods , Kohl’s or Amazon Fresh locations are closer, or just as far as, the nearest UPS store offering returns.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. For retailers, 2022 is about playing the long game.

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Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”.

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Retail Wire

NOVEMBER 16, 2023

The saucy pork sandwich has returned to selected restaurants after going on a farewell tour in 2022.

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Retail Focus

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Retail TouchPoints

JUNE 12, 2023

The selections will include items from multiple apparel types across the men’s, women’s and kids categories, and marks the return of Nike to wholesale after it began slashing third-party offerings in late 2021. The return of Nike in Q4 2023 could help improve revenue for Designer Brands, which saw a sales decline of 10.7%

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Inside Retail

JANUARY 2, 2025

One Mile made its runway debut at Afterpay Australian Fashion Week 2022 with its Resort ’23 collections. A Bondi boutique Selecting Bondi as the location for One Miles first boutique was driven by the teams belief it was the best way to reach its customers and acquire new ones in a physical retail location.

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Boutique Fashion Location Returns 278

Inside Retail

MAY 11, 2022

Australians are returning to shopping malls as Covid fears subside with Scentre Group reporting customer visitations up 12 per cent on 2021 levels during the first quarter. Excluding CBD-located centres, mall foot traffic is up by 16 per cent. “We per cent in 2022.”. Pre-leasing progress was in line with expectations. . “In

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Retail Focus

OCTOBER 19, 2023

Ellen Peters, Lush UK&I Property Director:- “We’re thrilled to be returning to the historic market and now vibrant retail hub of Covent Garden. In the 2022 festive period, Lush sold on average one Snow Fairy product every 5 seconds in the UK!

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Inside Retail

DECEMBER 12, 2023

Ksubi’s return to operating stand-alone stores in Australia has been a long time coming. When Inside Retail spoke with current CEO Craig King back in 2018 it was established that the company was scouting for CBD locations in both Melbourne and Sydney. It comes as the brand plans to open new stores in Sydney and Melbourne in early 2024.

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Retail TouchPoints

MAY 17, 2022

There is definitely a need to return to the physical experience.”. A New Take on Location, Location, Location. It’s a location filled with coffee shops and Gen Z is everywhere there,” Zaccariello said. “Community, belonging and entertainment will be at the height of retail,” he said. “As

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Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail Focus

MARCH 9, 2023

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

MAY 18, 2022

As consumers return to brick-and-mortar retail, they are demanding greater engagement , a byproduct of their time spent shopping through ecommerce, social platforms and virtual buying appointments during COVID-19 stay-at-home orders. Retail should be fun , it should be a really enjoyable experience. It’s all around product storytelling.

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Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

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Retail Wire

MAY 23, 2023

Return rates in 2022 were about 14 percent higher than the year and some retailers are taking a carrot-or-stick approach to reduce the amount of unwanted merchandise they have to process. Amazon.com is warning consumers about products with high return rates and offers free returns on items dropped at preferred locations.

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Retail TouchPoints

DECEMBER 11, 2024

See the closure of Amazon Style ; the 2022 closure of all Amazon 4-star , Books and Pop Up stores; and the Amazon Go pullback and pause.) New Fresh builds were put on an indefinite hold in 2023, and some stores were shuttered as Amazon executed what Coresight Research described as a brick-and-mortar retreat to grocery.

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Retail TouchPoints

SEPTEMBER 25, 2023

While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. RTP: What impact do returns have on supply chain costs?

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Retail TouchPoints

NOVEMBER 26, 2024

Aimée Lapic, CEO, Hanna Andersson The woman behind the curtain of much of this effort is CEO Aimée Lapic, who joined the company in 2022. Despite closing its own locations, Hanna Andersson is slowly returning to brick-and-mortar via exclusive lines for baby boutiques across the country — 37 so far. “We

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Boutique Apparel Customer Experience Shopping 289

Retail Gazette

MAY 20, 2025

The supermarket chain is planning to offload the shops located across the UK and lease them back for the next 20 years. John Lewis Partnership sold and leased back a dozen of its Waitrose supermarkets for 150m in 2023, while Sainsburys sold and leased back some of its supermarkets for 500m in 2022.

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Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages. Gaitherbeurg, Md.;

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Retail TouchPoints

MAY 9, 2022

Following a March 2022 announcement that it planned to expand beyond its roots in electronics, Best Buy is entering new categories including health and wellness, outdoor living and transportation. Best Buy decided to enter the transportation space in 2021 as commuters began returning to offices.

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Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. 1, 2022, saw net sales of $157.1 compared to Q1 2022. million , down from $176.9

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Retail TouchPoints

APRIL 8, 2022

locations, with plans to expand the waste-reduction campaign to 49% of the country’s locations by the end of 2022. Our customers have been eagerly waiting for refills to return to The Body Shop. The addition of 400 refill stations in 2022 would save an estimated 25 tons of plastic.

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Shopping Location Returns Planning 264

Retail TouchPoints

JANUARY 12, 2023

In January 2022, the mattress chain announced its plans to list on the New York Stock Exchange via an IPO that would have returned the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Today, Mattress Firm operates 2,300 stores across the U.S.

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Retail Focus

JANUARY 18, 2022

In 2022, retailers will leverage digital technology and data-drive innovations to tackle the continued challenges posed by COVID-19, and deliver exceptional customer experiences online, in-store and everywhere in between. In 2022, retailers will embark on some of their most significant transformations to date.

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Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers.

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Retail TouchPoints

APRIL 27, 2023

A 2022 survey of more than 13,000 consumers worldwide found that 66% had stopped buying from a company because of a mismatch in values. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers. Reduce the Impact of Returns Returns are a net negative for everyone.

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Inside Retail

MARCH 13, 2023

CBRE didn’t provide a breakdown of the number of Australian retailers responding about their 2023 growth plans, but 61 per cent of them indicated they were planning to increase the quality of store locations. The lift in sales followed a disappointing 4 per cent in December 2022 underpinning a 1.6 per cent month-on-month to $35.09

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Retail TouchPoints

OCTOBER 23, 2020

plans to shrink its store footprint by 350 locations as the retailer works to return to profitable growth in 2021, according to CNBC. Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. for Q2 2020, which ended Aug.

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Retail TouchPoints

JUNE 21, 2021

DTC beauty brand Glossier is aiming to reclaim its physical retail presence as the world begins to emerge from the throes of the pandemic, with plans to open new stores in 2021 and 2022. As the brand re-enters brick-and-mortar, it’s returning to those previous communities to re-establish a physical presence. “Our

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