Retail TouchPoints

APRIL 25, 2022

During a webinar titled Peak Review 2021 and Returns Trends 2022 , Laura Davies, Head of Client Success, and Jason Taylor, Commercial Director at ZigZag, shared insights from the 2021 holidays that can help position retailers for a successful 2022 season. Top Return Trends for the Newly Extended Holiday Season.

Returns 284

Returns Shopping Promotions Social Commerce 284

Retail TouchPoints

JANUARY 12, 2023

Returning in 2023: the NRF Innovation Lab , located in Javits’ River Pavilion, Level 4 and featuring the latest cutting-edge tech in areas including AI and machine learning, computer vision, robotics, autonomous delivery, the metaverse and NFTs, livestream shopping and predictive inventory.

Consumer 285

Consumer Beauty and Health Returns Location 285

Retail TouchPoints

AUGUST 17, 2022

Stores should lean into community and connectivity: Kids Foot Locker’s “Play” concept is designed to bring entertainment and community to stores, and the retailer plans to open more of these locations in the future.

Consumer 278

Consumer Customer Experience Apparel Advertising 278

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Commerce 292

Social Commerce Consumer Marketing Shopping 292

Retail TouchPoints

DECEMBER 19, 2022

“This anticipated entry into the metaverse with Build-A-Bear Tycoon on Roblox provides a fantastical venue for users and fans across ages to create their own Build-A-Bear virtual world, including our beloved ‘workshop’ and other amazing — and sometimes unexpected — locations, along with furry friend companions to join the fun.”.

Accessories 189

Accessories Location Marketing Social Commerce 189

Retail TouchPoints

FEBRUARY 9, 2022

Plenert discussed the happy convergence of luxury and pop-ups and shared his thoughts about which design trends are likely to remain strong in 2022. Another of their best features is that they’re agile and allow retailers to try out new locations. Plenert: There are technical challenges that vary depending on the type of location.

Visual Merchandising 264

Visual Merchandising Location Shipping Shopping 264

Retail TouchPoints

NOVEMBER 7, 2023

Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. That is such an important human characteristic and it’s never going to go out of style, so we set out to redefine it.”

Advertising 258

Advertising Jewelry Consumer Accessories 258

Retail TouchPoints

JANUARY 19, 2022

Whether customers are shopping for formalwear, athleticwear or home décor, they know they’re going to get high-quality goods designed with longevity in mind. Brand elevation is core to the Ralph Lauren strategy,” said Patrice Louvet, CEO of Ralph Lauren during a fireside chat at the NRF’s 2022 Big Show , held in New York Jan.

Department Stores 261

Department Stores Wholesale Consumer Fashion 261

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 of the Jason & Scot show was recorded on Tuesday October 4, 2022. Transcript. Scot: [14:26] Right.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Small Biz Trends

JULY 8, 2021

trillion in 2022. The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast. That said, improving the in-store customer experience can delight your customers and increase sales. The better customer experience, the more sales.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Retail TouchPoints

JUNE 15, 2022

Other retailers and QSRs are now seeing the value in controlling traffic flow and general store congestion by locating checkouts at more than one entrance, or expanding the area to reduce employee count and handle more transactions faster. Social Shopping (Livestream).

Payment Services 264

Payment Services Checkout Shrinkage Fast Fashion 264

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 146

Consumer Payment Services Fulfillment Advertising 146

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer.

Sporting Goods 280

Sporting Goods Consumer Checkout Shipping 280

Retail TouchPoints

AUGUST 11, 2022

With previous experience at Amazon and Starbucks, Sheriff has been tasked with expanding Parachute’s physical presence as it simultaneously expands into new categories — from bath to furniture and even loungewear. Parachute plans to double its physical store footprint and reach 30 operational stores by the end of 2022.

Location 273

Location Marketing Fulfillment Social Commerce 273

Retail TouchPoints

DECEMBER 28, 2021

will surpass $1 trillion in 2022. As the separation between physical and digital continues to blur, retailers must throw out traditional ideas about the role physical locations play in the customer journey. It’s true that double-digit growth in U.S. That would be quite something.”.

Fulfillment 277

Fulfillment Checkout Returns Consumer 277

Retail Geek

JANUARY 6, 2023

12:35] Look it was an early social commerce player as far as leveraging Pinterest and things that you could do with. Size and location and specification and you know mix the revenue and all those things but they all share the same Mission and the mission a Goodwill is. [36:57] Impact and then in our case you add to it.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52