Retail TouchPoints

NOVEMBER 20, 2024

Mark Zamuner currently serves as President of Juice Media , a data-driven omnichannel media activation platform he founded in 2020 that was acquired by Altice USA in 2022. Zamuner started his career leading marquee brand accounts at Ocean Media before joining the eHarmony marketing leadership team.

Advertising 278

Advertising Marketing Accounting Consumer 278

Retail TouchPoints

DECEMBER 11, 2024

See the closure of Amazon Style ; the 2022 closure of all Amazon 4-star , Books and Pop Up stores; and the Amazon Go pullback and pause.) New Fresh builds were put on an indefinite hold in 2023, and some stores were shuttered as Amazon executed what Coresight Research described as a brick-and-mortar retreat to grocery.

Checkout 284

Checkout Grocer Kiosk Promotions 284

Retail Focus

OCTOBER 30, 2024

Chanel collaborated with South Korean artisans during a 2022 pop-up in Seoul to produce exclusive items that were only sold in that store. The Chinese luxury consumer’s preferences were taken into account when Dior launched a series of pop-up stores in China in 2021.

Location 247

Location Consumer Store Layout Shopping 247

Retail TouchPoints

FEBRUARY 25, 2025

Currently, those retailers that understand their customer base, launch gen AI products that fit their audience and implement them using a phased approach are satisfied with their progress but this only accounts for 1% of McKinseys retail respondents.

Accessories 179

Accessories Promotions Returns Consumer 179

Inside Retail

FEBRUARY 12, 2025

According to the Sydney Morning Herald , auditors refused to sign off on the companys accounts three months after the mandatory reporting deadline. During the 2022-23 period, Sydney Fish Market reported a $6.3 We are finalising the accounts with the appropriate level of due diligence, and these will be lodged this quarter, it added.

Marketing 239

Marketing Accounting Supermarket 239

Retail Focus

MARCH 28, 2025

Founded in 1976, DECATHLON has continued its evolution under the leadership of Barbara Martin Coppola since 2022, with a strategy aimed at becoming a multi-specialist sports brand that acts concretely for people, society and the planet. I would like to thank Barbara for the impactful work she has carried out over the past 3 years.

Customer Experience 148

Customer Experience Accounting Promotions ATS 148

Retail TouchPoints

JUNE 3, 2025

What qualified as state-of-the-art in 2022 has become configurable middleware in 2025. As powerful as these systems are, they introduce new risks around accuracy, accountability, and oversight. Over the past year, large language models and foundational AI components have undergone rapid commoditization.

Management 173

Management Fulfillment Accounting Planning 173

Retail TouchPoints

JUNE 20, 2025

In March 2022 Tailored Brands named Sachse and Bob Hill Co-CEOs, positions they had held on an interim basis since the March 2021 departure of CEO Dinesh Lathi. Tighe, who joined Tailored Brands in May 2021 as EVP and Chief Customer Officer, will replace Peter Sachse, who will become Executive Chairman of the company’s board.

Promotions 147

Promotions Apparel Fashion Accounting 147

Retail TouchPoints

JUNE 16, 2025

Since the enforcement of the Uyghur Forced Labor Prevention Act (UFLPA) began in 2022, U.S. Accountability Through Data Enforcement expectations continue to evolve. Customs and Border Protection (CBP) has significantly increased its scrutiny of imports.

Accounting 147

Accounting Planning Management Consumer 147

Retail TouchPoints

JUNE 16, 2025

The Relex system also allows for banner-specific customization to account for regional differences. “At Optimization of pricing strategies and promotional campaigns will help Sedano’s set competitive prices, forecast promotional impacts and streamline workflows.

Supermarket 147

Supermarket Promotions Inventory Management Grocer 147

Inside Retail

DECEMBER 11, 2024

Its exhausting and the Harvard Business Review tells us that employees willingness to support enterprise change collapsed to just 43 per cent in 2022 compared to 74 per cent in 2016. Empower and hold to account. In the past three years, the average employee experienced 10 planned enterprise changes, up from two in 2016.

Management 130

Management Accounting Planning Customer Experience 130

Inside Retail

FEBRUARY 20, 2025

Together, they have navigated the rapid expansion of Stax from a start-up in the spare room of Dons family home to a global business worth over $50 million, and welcomed sister label Secondleft in 2022. When [Matilda], Til, came into the brand, she was disinterested in Instagram her account was private, Don said.

Fashion 147

Fashion Marketing Apparel Accounting 147

Inside Retail

NOVEMBER 27, 2024

The cost per click for “Walmart clothes” increased by 16 times from August 2022 to August 2024. ” Paid search ads can drive anywhere from 15 per cent to 30 per cent or more of a retailer’s online sales, and account for as much as half of the marketing budget, Lautier said.

Marketing 130

Marketing Fast Fashion Advertising Marketing Spend 130

A1 Retail

NOVEMBER 7, 2024

percent compared to 2022, these significant intended returns among shoppers risk dampening retail revenue opportunities, True Fit suggests. With Adobe Analytics’ data estimating that last year UK shoppers spent £1.04billion during Black Friday, a rise of +4.1

Returns 105

Returns Fashion Accounting Consumer 105

Small Biz Trends

JULY 10, 2025

Key Takeaways Understanding Fraud Types: Recognize the three primary types of online credit card fraud: stolen card fraud, account takeover, and card-not-present fraud to stay vigilant. Account Takeover : Cybercriminals gain access to your business account and change shipping or payment information, placing fraudulent orders.

Payment Services 102

Payment Services Merchant Services Accounting Finance 102

VMS

JUNE 13, 2025

Those exiting the retailer are CEO Jacqueline Ardrey, who joined the company in late 2022 and will stay with the business until November, and CFO Michael Schwindle, who will be replaced by Martin Layding at the end of this month. Overall, the enterprise has 1200 stores in the U.S.,

Specialty Retailers 83

Specialty Retailers Department Stores Accessories Accounting 83

Inside Retail

MAY 18, 2025

Operational disruption can hit peak trading When the Woolworths MyDeal platform was breached in 2022, exposing the data of 2.2 Retailers are accountable for their partners Many breaches happen via third-party vendors file storage, loyalty tech, analytics platforms.

Payment Services 130

Payment Services ATS Fulfillment Supermarket 130

Inside Retail

MARCH 2, 2025

In 2022 alone, the price of food shot up by nearly 10 per cent year-over-year, faster than any year since 1979, as reported by the US Department of Agriculture. The protest follows months of rising prices on goods and services and more recently, many companies rollback of diversity, equity and inclusion (DEI) policies.

Consumer 130

Consumer Planning Accounting Promotions 130

Retail TouchPoints

MAY 9, 2025

This approach proved successful in the mid-20th century and by 1960, grocery chains and supermarkets accounted for 70% of retail food sales. By 2022, grocery stores accounted for about 25% of total food spending. Unfortunately, those same retailers are struggling today. As such, traditional grocers are losing market share.

Grocer 173

Grocer Supermarket Promotions Customer Experience 173

Retail TouchPoints

NOVEMBER 12, 2024

The new partnership is likely to be a boon for Grubhub Corporate Accounts clients, many of whom are office administrators responsible for restocking supplies and value same-day delivery. Office Depot had partnered with DoorDash for deliveries in March 2022 , and with Uber in August 2022.

Advertising 162

Advertising Accounting Location Store Operations 162

Retail Focus

MARCH 25, 2025

Some brands dropped entire product categories after being burned by the 2022 inventory glut, which resulted in the liquidation of $48 billion in overstock merchandise across retail channels. When shipping costs triple and currency values fluctuate dramatically, a $2 manufacturing savings in Vietnam vanishes. So who are the real victims?

Consumer 130

Consumer Drop-Shipping Shipping Store Layout 130

Retail Gazette

JANUARY 3, 2025

The loss came mostly from impairments linked to the implementation of a new stock system in 2022, which End Clothing said last year had created logistical problems preventing it from shopping products and leading to a multimillion-pound write-off.

Finance 116

Finance Accounting Promotions Consumer 116

Inside Retail

JULY 1, 2025

Hangzhou-based Proya Cosmetics has fully embraced a digital-first approach with online sales making up 93 per cent of its revenue in 2022 and rising further to 95 per cent in 2023. billion, accounting for roughly 76 per cent of the group’s revenue. Combined turnover in the two markets declined 12.3 per cent to HK$2.99

Beauty and Health 130

Beauty and Health Net Profit Marketing Accounting 130

Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. This rose 29 per cent in the last financial year. The storage of personal information is a contested issue.

Payment Services 162

Payment Services Telecommunications Accounting Checkout 162

Small Biz Trends

JUNE 16, 2025

Sales Performance Net Sales: In 2022, Amazon generated $514 billion in net sales, a notable increase from previous years. billion in 2022. From 2022 to 2023, the net revenue rose by $40 billion, driven by various segments. In 2023, it accounted for 37.6% million 2022 168.3 increase compared to the previous year.

Marketing 69

Marketing Payment Services Shipping Fulfillment 69

Inside Retail

MARCH 19, 2025

For Kering, after struggling to retain sales last year, the group was widely expected to appoint a leader who would reinvigorate Guccis momentum, especially as the brand accounted for nearly half of the groups revenue and two-thirds of operating profit. One misstep can shift a companys growth trajectory entirely.

Fashion 130

Fashion Accounting Consumer Marketing 130

Retail Gazette

JULY 22, 2025

in the second quarter of 2025, according to Deloitte’s Consumer Tracker, marking the first decline since Q3 2022—when inflation hit a 40-year high. UK consumer confidence fell by 2.6 percentage points to -10.4%

Consumer 59

Consumer Returns Accounting Marketing 59

Retail Wire

JUNE 8, 2025

Why Jack in the Box Is Moving on From Del Taco View this post on Instagram A post shared by Del Taco (@deltaco) Jack in the Box acquired Del Taco for roughly $585 million in 2022. The brand’s refranchising journey has been swift, with a reduction from 297 corporate stores at the 2022 acquisition to just 117 today.

Kiosk 130

Kiosk Management Marketing Accounting 130

365 Retail

APRIL 8, 2025

These bots infiltrate dating apps to create fake accounts, many of which are used for romance scams. The Federal Trade Commission reported that these scams affected nearly 70,000 people in 2022, leading to financial losses amounting to $1.3 Yet user engagement is essential.

Accounting 52

Accounting Management ATS 52

Inside Retail

APRIL 17, 2025

Dillon, who had just joined the legacy footwear retailer team in September 2022, explained that the company would be cutting out unprofitable areas of its business and prioritising investing in new ventures, like a revamped store concept and eye-catching product launches. Even though Q4 sales were down by 5.8 per cent year on year to $2.24

Planning 130

Planning Promotions Returns Consumer 130

Inside Retail

DECEMBER 17, 2024

Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. Their share almost certainly rose further this year.

Returns 130

Returns Marketing Shopping Accounting 130

Inside Retail

JUNE 18, 2025

Figures collected from market research company Circana revealed that in the 12 months ending June 2024, US-based adults accounted for more than US$7 billion in toy purchases. How kidults are saving the toy industry Market research company Circana stated that, in 2024, adults accounted for 28 per cent of all global toy sales, a 2.5

Consumer 130

Consumer Apparel Accounting Marketing 130

Inside Retail

JANUARY 21, 2025

Since launching in 2022, Nala has been righting the wrongs of the stale lingerie sector offering consumers a new way to see themselves by being a brand that represents all women. Nalas Instagram account has amassed nearly 100,000 followers by sharing a combination of editorial, entertaining and educational content.

Advertising 130

Advertising Accounting Consumer ATS 130

Inside Retail

DECEMBER 8, 2024

billion) and accounted for 28.2 per cent of Japans total secondhand industry in 2022. The company aims to strengthen its market position by expanding e-commerce services and opening new 2nd Street locations in Japan and overseas, focusing on achieving sustainable growth and improved profitability. billion yen (US$5.4

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Retail Gazette

JANUARY 28, 2025

However, customers may be left waiting several days for the 10 to return to their account if they walk out empty handed.

Payment Services 96

Payment Services Checkout Grocer Accounting 96

Inside Retail

MARCH 17, 2025

In the last year alone, the number of Australian merchants looking to sell online to new countries overseas almost doubled to 39 per cent, up from 20 per cent in 2022. We also liaise directly with our account manager if we have any questions or concerns about missed deliveries. Ready to take your next step?

Merchant Services 179

Merchant Services Shipping Payment Services Checkout 179