Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

Returns 247

Returns Apparel Fashion Supply Chain Management 247

Retail TouchPoints

JULY 19, 2023

big-box baby chain, BuyBuy Baby , shutters its doors , a familiar name has returned to the retail landscape — Babies ‘R’ Us has opened its first store in the U.S. The rebirth of Babies ‘R’ Us marks not just the brand’s timely return but also a significant reimagining of what baby retail should look like (hint, the big box is no longer).

Returns 226

Returns Brand Management Planning Location 226

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. PayPal has been an investor in Happy Returns since 2019.

Merchant Services 154

Merchant Services Returns Payment Services Checkout 154

I Vend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Learn more After the crazy busyness of the holiday shopping season comes…the crazy busyness of the returns season. It is estimated that up to 25% of all returns happen in the period between Christmas and the end of January.

Customer Experience 95

Customer Experience Returns Management Inventory Management 95

Retail TouchPoints

JANUARY 8, 2021

million returns during the week of Jan. 4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. UPS expects return volumes to be distributed evenly throughout the week rather than concentrated on one or two days. UPS expects to handle 8.75 An estimated 1.75

Returns 217

Returns Shipping Consumer Management 217

Inside Retail

MAY 29, 2022

Zara’s decision to start charging for online returns this month has raised complex questions about why people send back such a high proportion of items they buy online, and what can be done about it. As of 4 May, the Spanish fashion brand has started charging customers around the world for returns sent back through the mail.

Returns 246

Returns Merchant Services Consumer Shopping 246

Retail TouchPoints

APRIL 26, 2023

Retail managers now face employee management and safety challenges that require additional tools and oversight. Retail managers must address these incidents’ effects on employee morale and retention. There are many options that retail managers can pursue to mitigate the additional stresses faced by their workforce.

Management 242

Management Checkout Planning Returns 242

Inside Retail

MAY 2, 2023

This was partly measured by 2021 research from Shopper , with 62 percent of customers making an effort to support local businesses, and one in three Australians feeling closer to their local community during this period. She added that we’d perhaps never see the number of workers in the CBD return to pre-pandemic levels.

Returns 293

Returns Shopping Location Promotions 293

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy.

Customer Experience 244

Customer Experience Returns Shipping Consumer 244

Retail TouchPoints

JANUARY 26, 2021

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. Something different (Advantage: DTC brands).

Consumer 310

Consumer Drop-Shipping Shipping Returns 310

Retail Focus

APRIL 9, 2021

UK supply chains certainly have their own challenges in managing a lack of warehousing availability, which is driving supply chain costs upward. The ramifications of BREXIT are also now being felt and interestingly, a lack of capacity in the UK returnable transit packaging (RTP) manufacturing sector is on the horizon too. .

Returns 130

Returns Retail Marketing Marketing Consumer 130

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Foot Locker managed solid 6.9% Target’s Store-Based Fulfillment Model Drives Convenience.

Consumer 304

Consumer Fulfillment Department Stores Sporting Goods 304

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

Returns 130

Returns Inventory Management Shipping Management 130

Inside Retail

MAY 31, 2021

Given the lack of time on the mountains last winter, we are expecting to see some really positive returns this season,” Antony Hampson, general manager of Superdry Australia and New Zealand, told Inside Retail. . million, at a CAGR of over 5 per cent during 2021-2025. It was a tough year for everyone.

Returns 246

Returns Planning Consumer Marketing 246

Retail Focus

OCTOBER 22, 2021

Quality Street and John Lewis are making the nation’s sweet dreams come true as they announce the return of in-store pick and mix stations. Quality Street brand manager Cat Mews said: “We know how much people missed our pick and mix stations at John Lewis last year, so we are delighted to announce that they are back for 2021.

Returns 162

Returns Brand Management Management Shopping 162

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

A1 Retail

APRIL 12, 2021

Autumn Fair will return in-person on 5 th – 8 th September 2021. New for 2021, fashion show Moda will co-locate with Autumn Fair. After over a year away from in-person events, Hyve Group are delighted to announce that Autumn Fair will return to the NEC Birmingham from 5 th – 8 th September 2021.

Returns 49

Returns Fashion Location Management 49

Retail TouchPoints

MARCH 8, 2021

That’s why we predict retailers will increase authentication efforts in 2021; and inbox providers agree. During the Summit, I asked Marcel Becker, Director of Product Management at Verizon Media, “If you could wave a magic wand, what’s one big change you would like to see in email?” They tarnished the reputation of brands.

Marketing 150

Marketing Management Accounting Promotions 150

A1 Retail

FEBRUARY 17, 2022

ReBOUND data shows Jan 22 returns were more than 1.5x December 21 was busiest returns month ever – 226% higher than Dec 20. December 2021 surpassed December 2020 returns volumes in just 9 days . This makes December 2021 the busiest returns month ReBOUND has ever recorded. Returns were high across 2021.

Returns 40

Returns Fashion Shopping Planning 40

Retail TouchPoints

APRIL 26, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. Bill Beyea is Senior Manager, Promotion Intelligence Advisory Services for Inmar Intelligence.

Promotions 272

Promotions Shopping Consumer Fulfillment 272

Inside Retail

JUNE 5, 2023

For anyone, anywhere According to Amanda Gilmore, Peloton Australia’s country manager, the company has always recognised that customers value the convenience of Peloton and the access it gives them to live, on-demand fitness content.

Returns 130

Returns Consumer Marketing Planning 130

Retail Focus

MAY 18, 2021

Less comprehensively covered, however, has been the incredible work retailers have done to adapt and to ensure hopes are high for a much improved 2021. Andy McBain, Head of Regional Product Management EMEA, Zebra Technologies. What about the ‘rugged’ part of the equation – TCO, return on investment plus a lower acquisition cost? .

Returns 130

Returns Point of Sale Management Location 130

Retail TouchPoints

AUGUST 17, 2022

Adding automation to your digital marketing strategy enables you to manage and optimize important ad elements such as bids, keywords and ad text in real time to ensure your campaigns are always tweaked to get the best results for the least amount of spend. In 2021, 20.8% of online purchases were returned — up from 18.1%

Payment Services 355

Payment Services Advertising Returns Checkout 355

Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. Before the pandemic hit, the U.S.

Returns 195

Returns Fulfillment Checkout Marketing 195

Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. increase last year, much of which was due to more shoppers returning to stores. from 2021 and accounting for 16.3% Promotions are expected to hit record highs as retailers seek to manage inventory levels and draw in price-conscious shoppers. Adobe expects U.S. online holiday sales to hit $209.7

Apparel 252

Apparel Returns Promotions Accounting 252

365 Retail

JUNE 8, 2022

But with great gains come great returns. In 2021, sorting out product refunds cost retailers an average of over £15,000 a month. Significant revenue gets lost when mass quantities of orders are returned, leaving retailers with a ton of inventory that is then discounted, liquidated, or even thrown out. In a store?

Returns 52

Returns Inventory Management Supply Chain Management Management 52

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

Returns 80

Returns Inventory Management Shipping Management 80

A1 Retail

JULY 20, 2022

Nearly three quarters (73%) of consumers admit to buying multiple sizes of clothes online with the express intention they’ll return those that don’t fit, and almost as many (64%) say they regularly multi-buy colours according to new research from ReBOUND, the platform helping retailers manage returns.

Returns 75

Returns Fashion Consumer Planning 75

Retail TouchPoints

FEBRUARY 23, 2021

31, 2021 was $160 million , putting the company back in the black but still down significantly from the $340 million generated in the same quarter the previous year. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Cisco Retail

JUNE 2, 2021

As the world returns to work, new technologies, focal points, practices, and responsibilities are raising the bar for networking excellence. Advanced network analytics and automation solutions are essential to manage these ever-growing requirements with the same resources. AIOps fuels network automation.

Management 116

Management Returns Location Consumer 116

Retail TouchPoints

MARCH 7, 2022

Partnering with technology provider Ordergroove in April 2021 shifted 10% of Lily’s Kitchen total sales to its subscription experience by June 2021, and by the end of the year, subscriptions were generating 20% of the brand’s monthly sales. “By

Returns 270

Returns Management ATS 270

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer.

Shopping 182

Shopping Location Shipping Brand Management 182

Cisco Retail

AUGUST 12, 2021

Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. We were able to manage all aspects of the iPads remotely. Date & Time: Aug 5, 2021 at 6:32 AM. Black Hat is back!

Management 145

Management Returns ATS Location 145

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canadian field management and stores associates were temporarily furloughed until they could safely return to their positions.

Location 149

Location Shipping Apparel Returns 149

Retail TouchPoints

AUGUST 1, 2022

The Walmart Restored products, which include items from well-known brands including Apple , Samsung and KitchenAid , all have been professionally inspected, tested and cleaned, and the retailer offers a 90-day free returns policy to help boost shopper confidence. “At

Returns 250

Returns Consumer Management Shopping 250

Retail Focus

APRIL 14, 2022

Organised by customer interaction management specialists Critizr, monthly winners will be selected from April until June, with one overall team being crowned ‘Proudest Store 2022’ in July by a panel of retail experts. . So don’t miss out! Teamwork is the most important thing and without a team you can’t achieve anything. How to enter: 1.

Returns 130

Returns Boutique Supermarket Management 130

Cisco Retail

DECEMBER 22, 2021

An intelligent, programmable network enables communication service providers to take advantage of the growth that 5G offers while streamlining their operations to maximize return on investment. We were able to demonstrate this successful integration during the O-RAN Global PlugFest 2021 hosted by Bharti Airtel in India.

Management 140

Management Promotions Returns ATS 140