Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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Returns Apparel Supply Chain Management Fashion 255

Retail Focus

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on Retail Focus - Retail Design.

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Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Retail Group , as well to cruise ship and airport locations.

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Shopping Location Shipping Brand Management 182

Independent Retailer

APRIL 15, 2021

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. The first way to accomplish this is by not offering free online returns shipped back to your store, which is an option.

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Shipping Returns Customer Retention Consumer 65

Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. Even though approximately 95%. of the company’s U.S.

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Location Shipping Apparel Returns 149

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec.

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Drop-Shipping Merchant Services Returns Shipping 258

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

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Merchant Services Returns Wholesale Apparel 298

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. The post Supply chain confidence returning for retailers appeared first on 365 RETAIL | Retail Technology News.

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Retail TouchPoints

NOVEMBER 10, 2020

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Adjust to Return Reluctance. Customers also expect retailers to communicate about the return process.

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Shipping Fulfillment Returns Sporting Goods 284

Retail TouchPoints

JANUARY 13, 2023

A better bottom line can be achieved by minimizing returns, leveraging user-generated content (UGC) and implementing smart forecasting solutions. Minimize returns. average ecommerce return rates jumped to 20.8% in 2021 with an estimated $761 billion worth of goods being returned. In the U.S.,

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Returns Consumer Inventory Management Customer Experience 262

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 213

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago.

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Merchant Services Payment Services Fulfillment Shipping 218

Retail TouchPoints

MARCH 31, 2023

From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10. Under Yan’s tenure the company has reduced shipping times dramatically and signed a new partnership with ShipSage to speed up U.S. A merchandising function also didn’t exist.

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Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Emphasizing BOPIS.

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Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

NOVEMBER 10, 2022

“What we’re probably going to see is not necessarily more items sold, but because prices are going up due to inflation, consumers are buying the same amount but ultimately spending more, ” predicted Alex Kazim, VP and General Manager of Global Advertising for eBay in an interview with Retail TouchPoints. “We

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Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. Last year, Amazon delivered more than 20 million packages using electric vehicles, and the retailer plans to continue building on this momentum in 2021.

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Shipping Accounting Returns Planning 174

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available.

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Payment Services Drop-Shipping Fulfillment Shipping 130

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. There are numerous platforms and shipping solutions that offer this kind of tracking and they’re worth looking into. of total U.S.

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Drop-Shipping Shipping Consumer Planning 160

Retail TouchPoints

DECEMBER 6, 2021

Home furnishing brand Cloth & Company is working with 3D asset creation and management provider All3D to help even small retailers and designers overcome this challenge through the creation of virtual showrooms using 3D rendering software. I can see what it looks like from a human eye or from the camera as well.

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Drop-Shipping Home Furnishings Shipping Management 235

Inside Retail

NOVEMBER 2, 2021

The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability. David Boyer, Country Manager ANZ, ShipStation, anticipates Christmas 2021 to be a record-breaker for the ages and advises retailers to start planning for the holiday rush now. Sustainability matters more than ever.

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Returns Consumer Planning Shopping 130

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. The answer? Cloud-native microservices.

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Payment Services Shipping Customer Experience Supermarket 253

Inside Retail

OCTOBER 11, 2021

The four elements highlighted in the report include peak season, hybrid shopping, returns, and sustainability. David Boyer, Country Manager ANZ, ShipStation, anticipates Christmas 2021 to be a record-breaker for the ages and advises retailers to start planning for the holiday rush now. Sustainability matters more than ever.

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Returns Consumer Planning Shopping 130

Retail TouchPoints

AUGUST 19, 2022

But consumers aren’t just buying items online and having them shipped to the house. In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. The complexity is in trying to manage and simplify that. Meanwhile, only 15% said they’re going to spend less.

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Inside Retail

SEPTEMBER 25, 2021

While pricing is far more cutthroat now than ever before, fast and accurate order fulfilment and ease of returns have also become critical to survival on the e-commerce playing field. billion on online retail in the 12 months to May 2021, around 13.2 The scope of e-commerce continues to expand at unprecedented rates.

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Consumer Fulfillment Sporting Goods Returns 246

Independent Retailer

JUNE 21, 2022

Wedding Wire ’s latest trends report states that in 2021, almost two million weddings took place in the U.S., Here is how you can do just that: Evaluating Your Returns Process. Returns are an inevitable part of the shopping process, and in 2021 the average rate of online returns was a startling 21 percent.

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Retail TouchPoints

NOVEMBER 28, 2022

Consumers across all demographics have come to expect a world-class experience from the brands they regularly interact with and are not afraid to jump ship if their chosen brands do not deliver on their promises or provide a poor experience. In her free time, she loves to bake and is an avid puzzle solver.

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Shipping Consumer Marketing Returns 271

Small Biz Trends

JUNE 5, 2022

These costs are now being passed on to average business lunch eaters, whose numbers have risen dramatically since we returned to work after the pandemic. The running costs for restaurants and eateries have risen due to a variety of reasons, such as supply chains issues and shipping restrictions around the world. on average.

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Payment Services Inventory Management Shipping Returns 136

Independent Retailer

MARCH 1, 2022

Featuring On-Trend & Ready-to-Ship Merchandise. OFFPRICE provided buyers the opportunity to maximize their open-to-buy dollars and fill open shelf space with on-trend, ready-to-ship merchandise that often offers margins of 50 percent or more. An Impressive Return in Exhibitors & Buyers. “We

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ATS Shipping Returns Fashion 88

Inside Retail

JULY 14, 2021

Customers in Sydney will be able to get free express delivery on all orders which are worth more than $50, and will enjoy free 60-day extended returns. At the height of the pandemic, not only did Toys R Us offer curbside pickup , it partnered with food delivery service DoorDash to offer same-day shipping on items that were available in-store.

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Shipping Consumer Fashion Management 246

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates.

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. 24, 2021, according to data from Mastercard. 21, 2021, through Jan. 21, 2021, through Jan. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores.

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Shopping Drop-Shipping Returns Shipping 280

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. BORIS (Buy Online Return In-Store): Concentrates on reverse logistics. Payment, return, and exchange policies.

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Fulfillment Payment Services Inventory Management Shipping 41

Inside Retail

FEBRUARY 1, 2022

Right now, the Omicron strain is presenting new challenges to staffing stores and restaurants, creating supply-chain headaches and rapidly unwinding return-to-work mandates in the new year. While it was previously thought it would be back to business as usual after the pandemic, we’re now unclear on when and how the pandemic will end.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. One step many retailers can take right away is to eliminate the need for customers to key in the same information more than once.

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Payment Services Checkout Drop-Shipping Customer Retention 265

Retail Gazette

OCTOBER 5, 2023

Archie Norman Archie Norman has spent the last six years overseeing food and fashion group M&S’s turnaround plan as it looks to re-establish its brand, win back consumers and return to profit. Perhaps with M&S now motoring, Norman might jump ship to see if he can perform a similar feat at its rival? Sound familiar?

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Supermarket Department Stores Grocer Returns 109