Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. Managing fraud after the sale. Remain on alert.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We

Merchant Services 130

Merchant Services Payment Services Marketing Spend Finance 130

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 138

Consumer Payment Services Fulfillment Advertising 138

Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

Payment Services 195

Payment Services Advertising Accounting Consumer 195

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Traditional operating systems can’t keep up on processes, costs, or implementation,” says Hanns.

Kiosk 289

Kiosk Payment Services Promotions Customer Experience 289

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

Merchant Services 130

Merchant Services Payment Services Returns Planning 130

Inside Retail

APRIL 11, 2021

This program was set to run until the end of September 2020, later extended to the end of March 2021, albeit with changes to eligibility and rates. This, somewhat unexpectedly, created a sugar-hit for retailers, with estimates that nearly two-thirds of these payments were spent on discretionary purchases.

Payment Services 130

Payment Services Consumer Management Returns 130

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. From Monolith to Microservices.

Payment Services 253

Payment Services Shipping Customer Experience Supermarket 253

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

Payment Services 265

Payment Services Checkout Drop-Shipping Customer Retention 265

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Year-on-year payments volumes are also showing strong growth – up 21.9

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail Focus

MARCH 29, 2022

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . 2) Try before you buy. 3) Low and no-cost .

Consumer 211

Consumer Payment Services Inventory Management Returns 211

I Vend

JUNE 9, 2023

Read more The importance security in retail POS systems Retail POS systems hold a lot of secure customer data – name and address, date of birth, payment details. Without their retail POS systems and the data they hold, most retailers simply wouldn’t be able to operate. You might have a cashier role, a returns role a manager role.

Payment Services 86

Payment Services Management Returns ATS 86

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available. The post Trading overseas?

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Mastering systems integration and returns will send customer satisfaction and profitability soaring for your retail business.

Payment Services 173

Payment Services Returns Specialty Retailers Promotions 173

Small Biz Trends

AUGUST 5, 2022

The IRS is granting an extension for individuals and businesses to file various tax returns and make tax payments for communities in Kentucky recovering from devastating floods. IRS Extends Tax Return Kentucky Storm and Flood Victims. IRS Extends Tax Return Kentucky Storm and Flood Victims.

Payment Services 98

Payment Services Returns Management 98

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She has been with Cole Haan for the past nine years, including when it was part of Nike , in a combination of strategy, general management, ecommerce and retail leadership roles.

Finance 250

Finance Payment Services Accounting Returns 250

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. With everything seemingly managed by the customer through the app, one wonders what exactly store associates will do, and indeed whether there even will be humans on-site.

Payment Services 221

Payment Services Apparel Inventory Management Department Stores 221

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.

Merchant Services 244

Merchant Services Payment Services Promotions Location 244

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Holding on to customers is a high priority.

Merchant Services 250

Merchant Services Returns Shipping Payment Services 250

Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. and enter the Canadian market in mid-2021.

Location 147

Location Payment Services Planning Store Operations 147

Cisco Retail

JULY 27, 2021

Organizations have been rapidly adopting new digital and cloud capabilities and are now faced with determining what types of technology investments they need as their workforce begins to return to the office. As they invest in new technologies, CIOs must determine how to pay, consider return on investments and their budget.

Payment Services 145

Payment Services Operating Expenses Returns Planning 145

Inside Retail

JULY 6, 2021

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. Yeung said there will be store growth in all states. “We Baby steps .

Payment Services 246

Payment Services Store Layout Management Location 246

Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Anxiety rates undoubtedly influence consumer behaviors, especially shoppers’ willingness to return to large physical spaces such as malls.

Payment Services 284

Payment Services Consumer Shopping Returns 284

Inside Retail

NOVEMBER 20, 2022

All the payments would be done automatically. Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. billion euros in 2021. Cutting down costs.

Checkout 130

Checkout Payment Services Supermarket Specialty Store 130

365 Retail

JULY 13, 2021

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. This problem has suddenly become real and the on/offline channel split looks like it will never return to the way it was.

Payment Services 52

Payment Services Visual Merchandising Employee Engagement Management 52

Retail TouchPoints

SEPTEMBER 8, 2021

today, meaning that in terms of purchasing power, 2021 Amazon Prime members are only paying ~$10 more per year than they were 15 years ago. These companies, like Shipbob and Flexport, streamline operations and make ecommerce more accessible for brands. The purchasing power of $79 in 2005 equals about $109.90

Merchant Services 218

Merchant Services Payment Services Fulfillment Shipping 218

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy. Year-on-year payments volumes are also showing strong growth – up 21.9

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Inside Retail

NOVEMBER 10, 2022

It said: Given the nature of our distributed workforce and our desire to inform impacted individuals as quickly as possible, communications for this process will take place via email. Twitter operates globally and employment regulation varies between countries, and even among states in the US. Reputational risk.

Payment Services 130

Payment Services Advertising Accounting Planning 130

365 Retail

JULY 6, 2022

The third annual report on sign-up products and services by Barclaycard Payments reveals how the subscription economy has evolved as the cost of living starts to impact consumer spending, following the huge growth seen during the pandemic*. per cent fall in subscription spending in May 2022 when compared to May 2021.

Payment Services 57

Payment Services Consumer Beauty and Health Finance 57

Retail Focus

JUNE 17, 2021

TFWA has a very solid team of board members, management committee and permanent staff. Our Board and Management Committee have been meeting frequently to devise new ways to support our industry during these unprecedented times. billion) in 2021, an increase of more than 80% on last year. .

Payment Services 147

Payment Services Returns Planning Retail Trends 147

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Shrinkage Returns 52

Inside Retail

APRIL 15, 2021

Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. This service has jumped as a result of physical retail lockdowns and evolved to include contactless options such as drive-and-collect, in which staff deliver goods directly to a customers’ car.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail Focus

JUNE 14, 2021

The Guardian reported that retail sales jumped over 5% as Covid restrictions started to be eased in April 2021. In retail, a brand that owns their retail locations, owns the suppliers, controls distribution, and oversees more of the processes than normal retailers, would be said to have vertical integration.

Payment Services 130

Payment Services Returns Shopping Consumer 130

Inside Retail

APRIL 28, 2021

The last two weeks have seen local governments in some of the world’s biggest garment manufacturing hubs, including India, Bangladesh and Cambodia, reinstate lockdowns amidst surging case numbers, even as life begins to return to normal in countries like the US and UK. Some have had to close or downsize their facilities,” Martin said. “We

Payment Services 162

Payment Services Apparel Fashion Returns 162

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. During the 2022 holiday season, 74% of shoppers visited a shopping centre, up from 70% ** in 2021, which translated to 39% of spend being in brick and mortar stores, up from 34% in 2021. Talk to iVend about mPOS for your stores.

Shopping 97

Shopping Point of Sale Payment Services Checkout 97