Retail TouchPoints

SEPTEMBER 29, 2023

The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas. Toys ‘R’ Us marked its initial return to U.S. beginning next year in a partnership with Go! Retail Group.

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Planning Specialty Retailers Shipping Returns 277

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Locations and opening dates will be announced in the coming weeks.

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Shopping Location Shipping Brand Management 182

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

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Fulfillment Shipping Inventory Management Location 283

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. Jobs are available across the U.S.,

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Promotions Shipping Planning Location 259

Retail TouchPoints

JULY 13, 2021

But what does this mean for 2021? The answer: savvy businesses should capitalize on the data they gathered as they begin planning for Q4 2021 — but also ensure they’re pulling in data from across the organization for the most complete picture possible. Location, Location, Location.

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Drop-Shipping Location Planning Grocer 260

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 248

Retail Bound

DECEMBER 13, 2021

Ecommerce sales increased significantly into 2021 as more people shifted from physical stores to online shopping. The business reaches its peak during the holiday season and when the shipping rush is over, there is a bulk in holiday returns. Improve the Return Process. Manage Inventory Accuracy. Authenticate Your Metrics.

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Fulfillment Shipping Inventory Management Returns 52

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

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Returns Merchant Services Drop-Shipping Consumer 280

Retail TouchPoints

AUGUST 1, 2022

“The expansion of Amazon’s same-day delivery to include beloved brands delivered directly from nearby retail locations is just another way we are offering customers even greater selection, at faster speeds,” said Sarah Mathew, Director of Amazon Delivery Experience in a statement. “We Seattle and Washington D.C.

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Merchant Services Fulfillment Checkout Location 242

Retail TouchPoints

JULY 27, 2021

consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted during the crisis. And despite U.S.

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Shipping Fulfillment Inventory Management Customer Experience 312

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. SoundProfit 360 collects and processes revenue and cost data in real time from every system across the enterprise,” explained Best.

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Markdowns Fulfillment Shipping Marketing Spend 188

Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

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Drop-Shipping Fulfillment Consumer Shipping 278

Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Checkout Customer Experience Shopping Returns 316

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. Centralizing fulfillment.

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Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

APRIL 9, 2021

2020 has been an exceptionally turbulent year for all, with 2021 somewhat following suit. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors. We should not expect our shopping experiences to return to normal for a sizable amount of time.

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Sporting Goods Returns Shopping Apparel 305

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Grocer Payment Services Checkout Value Offer 309

A1 Retail

FEBRUARY 4, 2022

81% of consumers would write off a retailer if they saw issues with return process. 61% say easy returns result in exchanges over refunds. 89% of consumers identify ease of returns as top priority when purchasing online. The need for seamless returns . However, at every opportunity, a refund could become an exchange.

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Returns Consumer Shipping Location 45

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Harness the Power of Location to Deliver Contextual Shopping Experiences.

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Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. Screen every order, even those from returning customers.

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Merchant Services Accounting Payment Services Returns 265

Cisco Retail

NOVEMBER 29, 2021

It was so amazing to return to London for the Black Hat Europe 2021 Network Operations Center (NOC). The first challenge we faced was configuring the iPads and iPhones with the contractor in Germany before they shipped to London. Again, wiping 70 devices ( Black Hat USA 2021 had 300 devices!)

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Management Shipping Accounting Location 145

Retail TouchPoints

OCTOBER 21, 2021

Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. Here are a few tips for the immediate opportunities to make the most out of 2021 and a look ahead. Start the Message Early — as in NOW.

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Promotions Shopping Consumer Apparel 314

VMS

DECEMBER 9, 2021

Bezos’ rocket ship went up to the stars (which got all the headlines) and came back down again (hardly mentioned). Similarly, the industry’s most dominant company continued to have ups and, yes, downs in 2021. Much of it is sitting in ships stacking up at various U.S. Heaven, Earth and Herald Square. Or words to that effect.).

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Merchant Services Visual Merchandising Sporting Goods Fulfillment 78

Inside Retail

NOVEMBER 20, 2023

If you go back to the investor day presentation from 2021, [outgoing Levi Strauss & Co CEO] Chip [Bergh] talked about the need to diversify our categories, and we can see a real opportunity to do that in e-commerce as well. Opportunity two is what we would describe as evolving the assortment, and that speaks to a few different things.

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Fulfillment Consumer Shipping Returns 246

Retail Focus

APRIL 7, 2022

Fast forward to 2022 and IMRG’s latest Capgemini Online Retail Index shows e-commerce sales grew at the slowest rate on record in February, dropping -27% YoY compared to 2021 when the UK was still in lockdown. Simplifying the schemes available.

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Payment Services Drop-Shipping Fulfillment Shipping 130

Inside Retail

JULY 6, 2021

So, what’s in store for retail in 2021 and beyond? The global pandemic accelerated digital change that was already on the horizon, though its artificial nature will slowly (but surely) cause some rebound of physical experiences once life returns to normal. With tech like this, the store will be a new growth channel for digital.

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Retail Trends Payment Services Promotions Returns 236

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Drop-Shipping Shipping Accounting Management 211

Inside Retail

FEBRUARY 17, 2022

Anecdotally, even some of those who have returned to the cities are hunkering down, watching and waiting for things to become more predictable before committing themselves to work. Shipping woes. On top of the people shortage is a dramatic escalation in shipping costs. Many packed up and left for home and haven’t come back.

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Shipping Consumer Department Stores Apparel 130

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users.

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Shopping Checkout Accounting Shipping 317

Independent Retailer

APRIL 5, 2021

From a retailer’s perspective, the benefit of this is that there is no physical exchange or return as the gift is not shipped until the recipient has selected what they actually want. Not having to deal with returns or exchanges can be a huge cost saver, plus it puts the customer in control.

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Jewelry Returns Shopping Shipping 52

Retail TouchPoints

DECEMBER 6, 2021

Designing a photoshoot for a furniture collection is typically an expensive, logistics-heavy procedure that involves months spent coordinating teams of people, products and locations. The second came in 2021, when cooped-up shoppers wanted to get out of their homes, so it featured vacation spots like a cabin and a beach house.

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Drop-Shipping Home Furnishings Shipping Management 233

Wiser

JUNE 5, 2023

Transportation – Transportation is one of the most important parts of the supply chain since it determines how quickly goods are received by customers or other locations within your network. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Management Drop-Shipping Shipping Supply Chain Management 147

Inside Retail

MARCH 27, 2022

According to FMI, global online clothing rental sales are expected to grow 11 per cent CAGR between 2021 and 2031. The benefit is that Designerex is highly scalable, but it also means that users are responsible for shipping and cleaning items, which can be a hassle. Post-Covid, the opportunity for the circular economy is huge.

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Fashion Fast Fashion Payment Services Shipping 130

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. BORIS (Buy Online Return In-Store): Concentrates on reverse logistics. Payment, return, and exchange policies.

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Fulfillment Payment Services Inventory Management Shipping 41

Inside Retail

APRIL 22, 2021

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. According to one recent survey from ShipStation, 66% of consumers prefer contactless returns.

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Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

NOVEMBER 14, 2022

billion ) in gross merchandise volume (GMV) for Alibaba alone in 2021 — and the fact that 1,009 overseas brands saw GMV more than double year-over-year proves that it remains a great way for Western brands to break into China. growth recorded in 2021 and the 26% jump in 2020. billion ( $84.54 to 3.6% , according to Reuters.

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Merchant Services Jewelry Shopping Shipping 147

Inside Retail

JANUARY 25, 2023

Again, most retailers – particularly in the US – are lapping some tough prior year numbers, so it is reasonable that they should moderate orders compared to 2021. This is an issue for Levi’s, which is one of the reasons it has pushed direct distribution much harder, including opening up more stores in select locations.

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Wholesale Department Stores Shipping Consumer 130