Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

Payment Services 259

Payment Services Shipping Planning Consumer 259

Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. In December 2022, Staples joined a growing list of brick-and-mortar retailers accepting Amazon returns in their stores, including Kohl’s, Rite Aid, UPS Stores and more than 500 Whole Foods locations.

Returns 241

Returns Drop-Shipping Wholesale Shipping 241

Retail TouchPoints

MARCH 24, 2022

As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely.

Returns 309

Returns Drop-Shipping Merchant Services Shipping 309

Mass Relators

OCTOBER 18, 2021

Loqate’s 2021 holiday survey of 1,000 American consumers found that nearly half of Americans are planning a combination of in-store and online shopping this holiday season. In attempts to avoid the shipping delays and sold-out items that are expected this year, 88% of U.S. Free shipping and promotions drive consumer purchases.

Shipping 52

Shipping Promotions Shopping Checkout 52

Retail TouchPoints

OCTOBER 6, 2022

The 150,000 new positions will include full-time, seasonal and part-time roles across a range of jobs, including stowing, picking, packing, sorting, shipping orders and more. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location. Jobs are available across the U.S.,

Promotions 258

Promotions Shipping Planning Location 258

Retail TouchPoints

JULY 8, 2022

The company now counts 125 doors across 22 states , and Krishna plans to more than double the store footprint to more than 300 locations in the next seven to 10 years. Krishna plans to use the stores to support BOPIS for shoppers who live near its locations, and ship-from-store services for a nationwide audience.

Shipping 257

Shipping Location Planning Promotions 257

Retail TouchPoints

JULY 15, 2021

The retailer’s rental offerings can be shipped anywhere in the contiguous U.S. With rental becoming increasingly popular among today’s conscious consumers, Eddie Bauer’s new program is still a solid bet.

Outdoor 298

Outdoor Apparel Shipping Retailing Pricing 298

Retail Focus

OCTOBER 6, 2021

(NYSE: ANF), opened a new store on the 17th September 2021, located at 150 Regent Street in the heart of London’s busiest shopping district. The Abercrombie & Fitch Regent Street location is one of the most culturally significant stores we have opened globally.

Checkout 189

Checkout Shipping Location Shopping 189

Retail TouchPoints

JUNE 23, 2021

by early July 2021, expanding INDOCHINO’s physical presence to nearly every major market in the country. The locations will offer personalized fitting and suiting services for shirts, chinos and outerwear. Purchases are custom-made to fit the customer’s measurements and shipped directly to their home in two to three weeks.

Apparel 207

Apparel Shipping Location Shopping 207

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

Merchant Services 203

Merchant Services Returns Drop-Shipping Checkout 203

Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

Drop-Shipping 278

Drop-Shipping Fulfillment Consumer Shipping 278

Retail TouchPoints

APRIL 28, 2022

Apple first unveiled plans for its self-service repair program in late 2021 , and Samsung announced plans for a similar program of its own last month in a series of victories for “ right to repair ” advocates. Apple’s network of authorized service providers now includes more than 5,000 locations and 100,000 active technicians worldwide.

Shipping 245

Shipping Consumer Location Planning 245

Retail TouchPoints

AUGUST 1, 2022

“The expansion of Amazon’s same-day delivery to include beloved brands delivered directly from nearby retail locations is just another way we are offering customers even greater selection, at faster speeds,” said Sarah Mathew, Director of Amazon Delivery Experience in a statement. “We Seattle and Washington D.C.

Merchant Services 241

Merchant Services Fulfillment Checkout Location 241

Retail TouchPoints

DECEMBER 9, 2021

Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. Brands with fixed logistics networks that must ship into specific ports in order to access dedicated warehouses and fulfillment centers won’t be able to take advantage of this strategy.

Fulfillment 270

Fulfillment Shipping Consumer Management 270

Cisco Retail

APRIL 12, 2021

Asset location tracking for process improvements and worker safety. In effect, when the people are aligned, the processes toward transformation are smoother, more cost efficient, and the whole ship can begin to sail in the same direction. Register to attend Hannover Messe 2021 — free! Better inventory management.

Inventory Management 97

Inventory Management Shipping Location Management 97

Retail TouchPoints

SEPTEMBER 20, 2023

Holiday hiring was also down year-over-year in 2022, with employers adding 519,400 jobs, a 26% decline from 2021. Jobs in Amazon’s operations network include stowing, picking, packing, sorting, shipping customer orders and more, with employees earning between $17 and $28 per hour depending on the position and location.

Planning 238

Planning Fulfillment Payment Services Location 238

Retail TouchPoints

NOVEMBER 4, 2021

In September 2021, the retailer partnered with Instacart to launch Kroger Delivery Now , a virtual convenience store fulfilled by Kroger that delivers items from a selection of 25,000 fresh groceries and household essentials in as little as 30 minutes. Kroger has been bolstering its omnichannel operations in recent months.

Fulfillment 258

Fulfillment Shipping Promotions Location 258

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

Markdowns 188

Markdowns Fulfillment Shipping Marketing Spend 188

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling.

Payment Services 335

Payment Services Checkout Fulfillment Kiosk 335

Retail TouchPoints

SEPTEMBER 21, 2020

By October 2, DSW shops will open at six Hy-Vee locations in Minneapolis, with additional DSW shop-in-shops slated to open in 2021. The digital wall will showcase the season’s top trending shoes, which shoppers can order using a QR code from dsw.com and have shipped to their homes. Hy-Vee, Inc.

Supermarket 161

Supermarket Shopping Accessories Apparel 161

Retalon

APRIL 21, 2021

Maintaining margins within business constraints while efficiently providing order fulfillment to customers is a tall order, especially considering each customer purchase requires a real-time fulfillment decision within a shifting context of inventory, demand, returns, delivery times, and shipping costs. That’s the billion dollar question.

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

APRIL 25, 2022

International returns service ZigZag Global examined UK consumer shopping behaviors during the 2021 holiday season and found that one-third of consumers now purchase multiple items with the intention of returning at least one, and 59% will boycott a retailer permanently after a poor returns experience.

Returns 260

Returns Shopping Promotions Social Commerce 260

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

Merchant Services 247

Merchant Services Returns Shipping Payment Services 247

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. Can I do this for Holiday Season 2021? Absolutely!

Marketing 288

Marketing Advertising Consumer Shipping 288

Retail TouchPoints

JANUARY 19, 2023

The company’s warehouse in Florida received an additional citation for struck-by hazards , and three similar investigations are ongoing at locations in Aurora, Colo., Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. all received hazard alert letters on Jan. 17, 2022 for exposing workers to ergonomic hazards.

Planning 266

Planning ATS Shipping Location 266

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

Grocer 309

Grocer Payment Services Checkout Value Offer 309

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Harness the Power of Location to Deliver Contextual Shopping Experiences.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

JULY 23, 2021

The Costco pilot will begin at 25 warehouse stores in Dallas, Austin, and Houston, with seven more Texas locations to be added over the coming weeks. The ridesharing company plans to further expand its delivery capabilities over the remainder of 2021. and Phoenix. Mercari Helps Uber Break into Resale Logistics.

Shipping 298

Shipping Consumer Marketing Location 298

Retail TouchPoints

NOVEMBER 10, 2020

Target and Ulta Beauty have announced a strategic long-term partnership to launch a shop-in-shop concept, dubbed Ulta Beauty at Target, that will offer both established and emerging prestige brands online and in select Target locations nationwide beginning next year.

Shopping 166

Shopping Location Fulfillment Shipping 166

Inside Retail

FEBRUARY 17, 2022

Shipping woes. On top of the people shortage is a dramatic escalation in shipping costs. Shipping containers that carry almost 2 billion tonnes of fresh food, appliances and other products across the high seas annually were diverted and left stranded in the wrong places.

Shipping 130

Shipping Consumer Department Stores Apparel 130

Retail TouchPoints

APRIL 9, 2021

2020 has been an exceptionally turbulent year for all, with 2021 somewhat following suit. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors. What to Expect in 2021. To conclude, nothing will be certain in 2021. Conclusion.

Sporting Goods 305

Sporting Goods Returns Shopping Apparel 305

Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. Minimizing perks like free shipping and employing more efficient acquisition models will also fuel topline growth.

Drop-Shipping 210

Drop-Shipping Shipping Accounting Management 210

Retail TouchPoints

MAY 9, 2022

Traditional logistics networks weren’t built to handle such breakneck delivery speeds, and retailers are left trying to meet consumers’ expectations while facing ever-rising environmental impacts due to emissions-heavy overnight air shipping, cardboard overuse and even more delivery trucks clogging up city streets and spewing exhaust.

Consumer 261

Consumer Fulfillment Shipping Location 261

Wiser

JUNE 5, 2023

Transportation – Transportation is one of the most important parts of the supply chain since it determines how quickly goods are received by customers or other locations within your network. Blocked shipping routes can also lead to decreased customer satisfaction due to a lack of availability, higher prices, and slower delivery times.

Management 147

Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

FEBRUARY 9, 2021

Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. Seize every opportunity from home page to the shipping confirmation to say who you are, what you offer and why your brand is stellar. Elevate your omnichannel strategy.

Shipping 292

Shipping Consumer Shopping Accessories 292

Independent Retailer

APRIL 5, 2021

From a retailer’s perspective, the benefit of this is that there is no physical exchange or return as the gift is not shipped until the recipient has selected what they actually want. Between the winter holidays and Valentine’s Day 2021, two things stood out most: We expected year-over-year gifting growth to accelerate, and it did.

Jewelry 52

Jewelry Returns Shopping Shipping 52