Retail TouchPoints

DECEMBER 3, 2021

A unique opportunity: promotions. Yet according to POI , 69% of retailers believe the time required to create a promotional plan is “highly burdensome.”. The act of coordinating a promotion is not a siloed project. So how can retailers make the right pricing and promotion decisions to truly boost profits without wasting time?

Promotions 288

Promotions Planning Advertising Customer Experience 288

Retail TouchPoints

OCTOBER 4, 2021

Retailers Will Continue Pushing Earlier Promotions …. Individual purchase patterns may or may not be shaped by this concern, but retailers themselves will utilize promotions to incentivize earlier shopping. On top of this, both Publicis Sapient and Salesforce expect rising costs to cause retailers to curb the size of their promotions.

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

FEBRUARY 1, 2021

More than one-third of consumers now shop online each week, up from 28% pre-pandemic. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Retailers that relied heavily on store sales had to regroup after the pandemic hit. These are four with staying power: 1.

Customer Experience 323

Customer Experience Checkout Consumer Marketing 323

Retail TouchPoints

JANUARY 13, 2023

In general, consumer spending on goods has proven weaker as more Americans are spending available funds on services, travel and activities that were limited during the pandemic ,” said Lisa Plonka, Partner and leader of Plante Moran ’s Consumer Goods Practice. lift in sales compared to the pre-holiday season, according to Adobe.

Promotions 295

Promotions Sporting Goods Jewelry Inventory Management 295

Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. Amazon already is launching early deals and promotions, including a $10 Prime Day credit for members who spend $10 on select U.S.

Promotions 279

Promotions Planning Apparel Shopping 279

Retail TouchPoints

FEBRUARY 23, 2021

With the growth of buy online, pick up in-store and expedited shipping options, consumers experienced firsthand the ease of digital shopping versus going to the store to make a purchase. Entering 2021, retailers are still looking to beef up their ecommerce strategy to get this trend to stick. We’re Less Engaged — But Still Scrolling.

Advertising 297

Advertising Social Commerce Consumer Marketing 297

Retail TouchPoints

JULY 21, 2021

Launching in select retail locations and on jcp.com October 2021 , JCPenney Beauty will go to market with Thirteen Lune as its flagship partner. Thirteen Lune is an ecommerce destination that curates beauty brands created by Black and Brown founders and inspire organic consumer discovery.

Promotions 290

Promotions Location Shopping Consumer 290

Inside Retail

MAY 2, 2021

At the risk of using yet one more trendy phrase, consumers also want “shoppertainment”. And many of the most exciting emerging retailers have built their core brand premise around promoting social change and the notion that retailers have a responsibility to make a positive contribution to society.

Consumer 246

Consumer Supermarket Shopping Promotions 246

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% Store traffic was 47.5%

Promotions 279

Promotions Shopping Consumer Checkout 279

Retail TouchPoints

MAY 31, 2022

Leahy was hired as Glossier’s Chief Commercial Officer in early 2021 following nine years at Cole Haan in a variety of leadership roles, culminating in EVP and GM, North America. Founder and current CEO Emily Weiss will become the retailer’s Executive Chairwoman as Kyle Leahy moves into the top spot.

Promotions 286

Promotions Returns Planning Consumer 286

Inside Retail

JULY 4, 2021

Toys “R” Us has announced the appointment of chief operating officer, Lian Yu, who has been promoted from her previous position of general manager of the brand. This will increase sales capacity to support the imminent launch of Babies “R” Us and our wider business into our key holiday season from October 2021 through to late January 2022.”.

Promotions 238

Promotions Management Planning Consumer 238

Retail TouchPoints

JUNE 7, 2021

In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. Otherwise they may struggle to track every level of their supply networks and provide the transparency that today’s consumers demand. Traceability for Ethical Sourcing — What Fashion Brands Need to Know. Transaction tracking.

Fashion 271

Fashion Promotions Finance Management 271

Retail TouchPoints

MAY 7, 2025

That requires a coordinated effort from policymakers, retailers and consumers to reject the exploitation at the heart of fast fashion and ensure no business can continue to operate with forced labor in its supply chain. What Retailers and Consumers Can do Now Governments cant fix this alone. Consumers too have a role to play.

Fast Fashion 250

Fast Fashion Fashion Accounting Consumer 250

Retail TouchPoints

AUGUST 26, 2021

Consumers are clear about how they want to connect with brands: they want access 24/7 and to be able to explore on their own terms — Facebook & Boston Consulting recently reported that two-thirds of global consumers attempted to message a brand about their goods or services during the 2020 holiday season.

Consumer 317

Consumer Marketing Customer Experience Promotions 317

Retail TouchPoints

MARCH 24, 2021

consumers spent an estimated $14.9 These have made it generally legal to sell CBD nationally while simultaneously making it difficult to advertise , especially since major platforms like Facebook, Google and Amazon currently ban the promotion of CBD products. billion by 2025, according to research from New Frontier Data and Square.

Consumer 317

Consumer Advertising Marketing Accounting 317

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. It is this facet of the modern economy that consumers have begun to reject. The Fastest-Growing Channel in Retail’. “ The Cool Factor.

Consumer 351

Consumer Fashion Apparel Returns 351

Retail Focus

DECEMBER 10, 2021

Go-getting campaigns from the likes of Tesco have been answered by consumers embracing the festive spirit and showing not only rising confidence but also greater spending intent. The majority of this cash is still in the bank, with many consumers looking to splurge during the holiday season.”. . Seasonal spirits are running high.

Consumer 311

Consumer Shopping Promotions Fashion 311

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

JULY 7, 2021

– Business2Community , May 2021. The real victim here is the consumer. People follow certain influencers because they trust them, and when that influencer promotes a product that they don’t actually believe in, trust is broken. Consumer Tips for Identifying Creator Authenticity.

Consumer 274

Consumer Promotions Marketing Returns 274

Inside Retail

DECEMBER 4, 2024

In translating its latest collection into Bitmoji avatars, Valentino promotes individual expression and fosters an ever more global community through the brand’s most iconic motifs.” The Prada Group first partnered with Snapchat in 2021, with its Bag Try-On AR Lens that enabled customers to virtually ‘test-wear’ the Prada Galleria style.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

MAY 13, 2022

Tait has served as President and a member of the company’s board since January 2021. Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing.

Promotions 278

Promotions Payment Services Management Marketing 278

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. But consumers are starting to focus on sustainability as a primary determining factor. Websites and apps provide the perfect platform to educate consumers on more than just color and size. Don’t Stop at Shoes.

Consumer 263

Consumer Sporting Goods Apparel Promotions 263

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. Growing Trends in 2021. This practice is out of use and can lead to losses for your business.

Payment Services 279

Payment Services Promotions Shopping Marketing 279

Retail TouchPoints

MARCH 1, 2021

Brands and retailers often use reviews, ratings and other types of content to boost consumers’ confidence about a pending purchase. We know our members do a lot of research; they read reviews and look at what other consumers’ experiences are. Additionally, Sam’s Club monitors the queries consumers pose via its site’s Q&A feature.

Consumer 290

Consumer Social Commerce Promotions Planning 290

Inside Retail

AUGUST 17, 2022

As inflation and rising interest rates start to bite and reduce consumers’ spending capacity and confidence, Australian e-commerce sales declined sharply in July. . This shows that consumers are researching online to find the product they are after before they head to a retail store to buy it. Representing 19.3 Search engines.

Consumer 246

Consumer Promotions Location Shopping 246

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Loss Prevention Fulfillment Shopping 264

Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. A former CFO for Shutterfly and Lexmark , she joined as Wish’s CFO in November 2021 and added COO to her title in late 2022. “In

Planning 338

Planning Consumer Shipping Shopping 338

Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. In 2022, the impact of economic uncertainty, particularly in rising prices of non-discretionary expenditures like gas, food and housing, will rein in consumer spending. from 2021 and accounting for 16.3% Heavy promotions are expected to impact margins but attract enough customers to maintain growth.

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

OCTOBER 21, 2021

Since the early days of the COVID-19 crisis, consumers have experienced product shortages at their local retailers. Now in 2021, the impacts of a highly efficient but slightly disrupted global Just in Time (JIT) inventory system are being felt in industries like apparel, automobiles and construction supplies. is important.

Promotions 334

Promotions Consumer Shopping Apparel 334

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Share granular consumer data with suppliers to create more appealing products.

Consumer 264

Consumer Merchant Services Payment Services Advertising 264

Retail TouchPoints

JANUARY 7, 2021

It’s a must do if they want to meet consumers’ increasing demand for brands that prioritize environmental and social responsibility. Retailers across verticals must place a greater emphasis on sustainability to remain competitive and reach the growing number of consumers who support prioritizing these efforts when making purchasing decisions.

Markdowns 325

Markdowns Promotions Consumer Planning 325

Retail TouchPoints

DECEMBER 21, 2020

While AR has a number of valuable consumer-facing applications, in our current day and age retailers need to focus on tools for improving business operations. Of course, this can be a time-consuming process, often requiring leaders or entire teams to travel to different locations and spend large chunks of time away from the business.

Visual Merchandising 312

Visual Merchandising Customer Experience Management Location 312

Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail TouchPoints

FEBRUARY 14, 2023

His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally. Everything about Method was different from what consumers were used to, from the aesthetic to the name. Don’t focus on consumers, focus on people. Why do they suck?’ [His

Consumer 277

Consumer Marketing Promotions Wholesale 277