Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem.

Merchant Services 236

Merchant Services Payment Services Fulfillment Shipping 236

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Transport and logistics .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. RTP: What are the biggest challenges merchants should be prepared for in 2024 with regard to the supply chain.

Merchant Services 257

Merchant Services Shipping Fulfillment Inventory Management 257

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 319

Merchant Services Payment Services Fulfillment Promotions 319

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. Uber also boosted its delivery capabilities in July 2020 through the acquisition of Postmates for more than $2.6

Customer Experience 260

Customer Experience Merchant Services Inventory Management Grocer 260

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

Loss Prevention 238

Loss Prevention Merchant Services Fulfillment Returns 238

A1 Retail

JUNE 15, 2021

A new wave of digital payments is underway, with growing consumer demand for digital wallets, QR codes, and crypto. In 2020, lockdowns across the world accelerated the shift towards online retail. Merchants rushed to pivot online, investing in new infrastructure and logistics to meet spikes in consumer demand.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 Digital payment. It reached 22.8

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

Merchant Services 155

Merchant Services Customer Experience Checkout Fulfillment 155

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Inside Retail

JANUARY 12, 2023

As far back as May 2020, an Ipsos study indicated that two-thirds of Americans were buying directly on, or discovering products through, social media. Twitter Shops enables merchants to showcase up to 50 products on their Twitter profile. And for consumers: Discovery of new products and services. Consumers are ahead of brands.

Social Commerce 264

Social Commerce Beauty and Health Merchant Services Fulfillment 264

Retail TouchPoints

DECEMBER 3, 2021

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to advance. But these legacy processes don’t work as well as they once did, and COVID made that fact hard to ignore. “A

Consumer 264

Consumer Merchant Services Planning Marketing 264

Inside Retail

NOVEMBER 22, 2022

Adam Posner, author of The Point of Loyalty told Inside Retail the simplicity of OnePass was a strength, and that in terms of other fee-based free delivery services, it is one of the most reasonable. Taking on giants. Australia Post’s Shipster is a cautionary tale from not that long ago. Customers will be the judge.

Merchant Services 246

Merchant Services Fulfillment Shipping Fashion 246

Retail TouchPoints

DECEMBER 14, 2020

I was just in a mass merchant store the other day and they had a display with a bunch of different types of disinfectants and hand sanitizer brands I had never heard of prior to the pandemic. This same interplay of data will be vital to fulfillment. Production is No Longer a Challenge, but Logistics Remain Strained.

Shopping 305

Shopping Merchant Services Fulfillment Returns 305

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Inside Retail

AUGUST 24, 2021

The business has already launched a number of pop-up facilities to help with processing the massive influx of online orders, driven by beleaguered, locked-down Aussies, and will hire another 3,500 fulfilment staff to man the fort.

Merchant Services 147

Merchant Services Fulfillment Planning Shopping 147

Retail TouchPoints

MARCH 24, 2022

Where consumers live has a lot to do with which returns process they prefer. Gift cards grew 27% over the 2020 holiday season and came to represent nearly 40% of gift purchases. Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Mass Relators

MARCH 31, 2024

In this role, Connolly will assist with all aspects of securities disclosure and compliance, as well as NYSE listing compliance, corporate governance, management of DG’s Board and its committees. She also led NMG’s supply chain transformation strategy to modernize its omnichannel distribution and fulfillment network.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. If services involve remote assistance, e-tailers should evaluate the software they are putting into use.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In In Australia, more than half of consumers now say that they prefer to shop online instead of in stores since the pandemic,” says Boyer. “So

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. Several studies have documented a dramatic shift in spending from physical stores to online. For example, McKinsey & Company’s latest U.S.

Consumer 283

Consumer Merchant Services Shopping Promotions 283

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. More than 100 stores have gone through this refresh thus far. Merchandising and supply chain optimization.

Planning 230

Planning Merchant Services Inventory Management Consumer 230

Retail TouchPoints

MAY 13, 2021

billion ) buoyed by the consolidation of the Sun Art supermarket business, in which Alibaba took a controlling stake in October 2020. Taoxianda drove Sun Art’s digitalization of its hypermarkets, with online representing 24% of Sun Art’s sales in fiscal year 2021, up from 17% in fiscal year 2020. billion yuan ( $109.5 billion ). .

Home Furnishings 188

Home Furnishings Merchant Services Supermarket Social Commerce 188

Independent Retailer

NOVEMBER 2, 2021

Crypto Payments Help Deliver a Competitive Advantage. Crypto payments help businesses attract a new customer segment while also lowering payment costs and eliminating fraud chargebacks. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail Minded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Online Demand Is Causing Costly Errors . Spilling The Secret Sauce.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Mass Relators

SEPTEMBER 12, 2022

E-commerce grocery sales were modest and rising slowly as 2020 started. billion in revenue in 2020, and another $116.45 billion in revenue in 2020, and another $116.45 merchants, up 14.2% billion in 2020, according to Digital Commerce 360. Consumers flocked online for essential purchases, adding $102.08

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

JULY 17, 2020

Deloitte looked at seven trends in its The future is coming … but still one day at a time report, both in terms of where the industry stood at the start of 2020 and what it looks like midway through a turbulent year. Overall private label dollar sales were up 15% year-over-year during Q1 2020, surpassing national brand growth by 33%.

Retail Trends 132

Retail Trends Apparel Fulfillment Merchant Services 132

Retail TouchPoints

OCTOBER 20, 2020

While the 99 speakers at the 2020 Retail Innovation Conference , held Oct. But our thesis now is that digital’s role in transacting will continue to be vitally important, so consumer behavior is looking for more of those discovery processes.”. When they come in], finding the actual items is a cumbersome process.

Merchant Services 150

Merchant Services Shopping Consumer Business Communication 150

Retail TouchPoints

JUNE 11, 2020

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.

Management 139

Management Merchant Services Promotions Fulfillment 139

Mass Relators

JANUARY 31, 2022

Carl, who came to Walmart in September 2020, departs at the end of the month. Casey has been a passionate advocate for our sellers and led the work to define and implement our seller value proposition, which has led to strong growth in our third-party marketplace and Walmart Fulfillment Services. business.”. in 2015 from U.K.

Management 52

Management Merchant Services Promotions Fulfillment 52

Retail TouchPoints

OCTOBER 14, 2020

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms. Their strategy was to use “supply chain as a weapon.”

Merchant Services 267

Merchant Services Promotions Planning Marketing 267

Mass Relators

APRIL 28, 2022

“With [Amazon Web Services] growing 34% annually over the last two years, and 37% year-over-year in the first quarter, AWS has been integral in helping companies weather the pandemic and move more of their workloads into the cloud. “We know how to do this and have done it before.

Checkout 52

Checkout Merchant Services Fulfillment Location 52

Retail TouchPoints

OCTOBER 12, 2020

This may require geofencing techniques that can help determine how many people are waiting in a parking lot, and what they are picking up, so that crews can begin to fulfill orders as soon as customers approach a curbside pickup. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing.

Consumer 164

Consumer Merchant Services Payment Services Shopping 164

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail Minded

OCTOBER 30, 2022

They were all made to measure and I shared the whole process on Instagram. A month before the pandemic hit in 2020, Jes quit her secure, well-paid day job to focus on J Brooks Boutique, curating ‘chic, fabulous clothes for fashion-forward women who are tired of status quo wardrobe choices’. Slowly but surely, demand started to grow.”.

Fashion 52

Fashion Boutique Merchant Services Planning 52

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Convenience will almost conquer all, however, and 24/7 availability of goods and services has been name checked as the primary perk of online shopping. The Age of Instant Gratification.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52