Retail TouchPoints

MARCH 24, 2022

Where consumers live has a lot to do with which returns process they prefer. This is a big contributor to consumers’ number one complaint about returns : the label not being included in the shipping box. Gift cards grew 27% over the 2020 holiday season and came to represent nearly 40% of gift purchases.

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In So by leveraging the information in this report, retailers can take more control of their e-commerce operations and automate a lot of those shipping challenges.”.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

NOVEMBER 22, 2022

Adam Posner, author of The Point of Loyalty told Inside Retail the simplicity of OnePass was a strength, and that in terms of other fee-based free delivery services, it is one of the most reasonable. Taking on giants. Australia Post’s Shipster is a cautionary tale from not that long ago. Customers will be the judge.

Merchant Services 246

Merchant Services Fulfillment Shipping Fashion 246

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

JULY 10, 2020

As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Merchants need to be aware of the constantly shifting nature of commerce and prepare accordingly to ensure they keep pace with the many factors impacting their business.

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Merchant Services Customer Experience Checkout Fulfillment 154

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Independent Retailer

NOVEMBER 2, 2021

Crypto Payments Help Deliver a Competitive Advantage. Crypto payments help businesses attract a new customer segment while also lowering payment costs and eliminating fraud chargebacks. There are four main findings based on interviews with four merchants that accept bitcoin and other cryptos.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail Minded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Online Demand Is Causing Costly Errors . Spilling The Secret Sauce.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Retail TouchPoints

JUNE 11, 2020

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.

Management 138

Management Merchant Services Promotions Fulfillment 138

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Convenience will almost conquer all, however, and 24/7 availability of goods and services has been name checked as the primary perk of online shopping. The Age of Instant Gratification.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Retail TouchPoints

OCTOBER 12, 2020

In fact, an Adobe Digital Economy Index (DEI) survey found that one-third of consumers have already experienced shipping delays on their August online orders. Possible shipping delays caused by weather or COVID-19 may ratchet up consumer anxiety and prompt more people to use curbside pickup stations. Staffing Considerations.

Consumer 164

Consumer Merchant Services Payment Services Shopping 164

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? ? ? ? ? Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Minded

NOVEMBER 2, 2021

The behind the scenes battle going on between the two biggest ecommerce platforms in the US – Amazon and Shopify – could have significant implications for merchants. Amazon’s real customer is the end consumer – rather than the merchants that make up its Marketplace business. That moves Shopify into Amazon’s patch.

Merchant Services 52

Merchant Services Fulfillment Shipping Wholesale 52

Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki. Keith Jelinek.

Drop-Shipping 184

Drop-Shipping Merchant Services Fulfillment Shipping 184

Retail Geek

MARCH 11, 2022

eTail West Tradshow Amazon Stock Split Shopify Fulfillment Network eBay “The Vault” Twitter E-Commerce Pilot Retail Media Networks are on fire Inflation continues to rise. it’s kind of like a multi-channel shipping solution so they’ve you and I have long. Q4 Earnings Reports. Dicks Sporting Goods Walmart Target.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

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Returns Merchant Services Drop-Shipping Consumer 298

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more.

Returns 182

Returns Merchant Services Shipping Location 182

Inside Retail

SEPTEMBER 19, 2022

For example, Lazada will be sharing its best practices pertaining to platform terms of services, IPR infringement reporting and removal mechanisms, and IPR awareness building amongst its merchants,” Ang explained. Current state of affairs. There also has been a dark side to this. The last mile.

Merchant Services 246

Merchant Services Advertising Consumer Fulfillment 246

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

Payment Services 222

Payment Services Merchant Services Consumer Customer Experience 222

Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

Jewelry 226

Jewelry Merchant Services Customer Experience Wholesale 226

Retail Geek

OCTOBER 29, 2021

Jason: [2:13] Yeah all that’s gone now it’s just a chunk of aluminium but I’m excited to get mine I have a little jealousy because I feel like we both ordered early on launch day and I think yours already shipped is that true. It was a rigorous process.

Advertising 52

Advertising Merchant Services Payment Services Finance 52

Independent Retailer

JANUARY 27, 2022

In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. On the other, generous return policies are now a competitive differentiator — so merchants whose return policies are too strict could miss out on sales or see fewer returning customers. Think Long Term.

Returns 73

Returns Merchant Services Shipping Consumer 73

Retail Geek

JUNE 13, 2022

This month you’ve seen all these news articles about Amazon actually having too much warehouse space too much what they call fulfillment center space and how they’re literally trying to sublease space to other people that they may have over-invested, as e-commerce starts to slow down and if you cook to the this next slide. [8:15]

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). Amazon Shopify Competitor (shipping solution). spac/ipo?

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

FEBRUARY 3, 2022

Want to learn about Amazon’s sneaky fulfillment advantage (Amazon Key for Business)? the all those Shopify merchants and all the way from mini little Shopify stores all the way up to the big guys they very rapidly this is the challenge in the digital world. In 2021 total revenue was $31.16B growing at 32% Year over Year.

Fulfillment 52

Fulfillment Drop-Shipping Merchant Services Advertising 52

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

OCTOBER 6, 2022

The bigwigs from the cpgs many of which were also at grocery shop so so it was a lot of back-and-forth but you’re right grocery shops a spin-off of shop talk which is old-school a spin-off of a show called money 2020 if you’re really. Services to other retailer. Scot: [7:10] Spin-off of the spin-off of a spinoff.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

MAY 20, 2021

April Sales – Flat vs. March 2021, up 41% vs. April 2020 (severely Covid impacted month). vs Q4 2020, up 39.1% vs Q1 2020. 8:15] But if we compare April of 20 21 to April of 2020 retail sales were up a whopping forty six percent. Perry was up 200 and or I’m sorry 727 percent from April of 2020.

Apparel 86

Apparel Drop-Shipping Fashion Shipping 86

Retail Minded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Efficiency should always be the goal, yet too often it’s not achieved.

Merchant Services 98

Merchant Services Customer Retention Customer Experience Planning 98

Retail Geek

MAY 6, 2024

Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon’s expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. 2020, 2021, and 2022 were the greatest three years in the history of retail.

Merchant Services 69

Merchant Services Consumer Drop-Shipping ATS 69

Retail Geek

MAY 28, 2021

last year) Burlington – Comps up 20% (shutdown e-commerce Q1 2020) Gap – Comps up 28% (up 13% vs 2YA). Jason: [5:17] Yeah the crazy bald super buff guy that owns his own rocket ship and then buys the company James Bond works for like I think that’s the theme for like a James Bond movies. Digital up 82% vs 2 YA.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail Geek

FEBRUARY 28, 2023

You’re gonna end up making some ill-advised purchases and then it seems like everything drop ships from factories. post so they if you remember back in the day wish was like very slow shipping like to 26 weeks. Scot: [6:16] Should be over should be like part of the onboarding. on a Friday night you’re.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Matt: [18:53] No no that I left before any of those kind of process integration initiatives occurred. And we wound up. [29:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

AUGUST 11, 2022

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although one of Talwar’s initiatives is to diversify the company’s merchant base), customers can get products for dirt cheap. Merchant quality.

Merchant Services 250

Merchant Services Planning Consumer Shipping 250

Retail TouchPoints

OCTOBER 26, 2022

In 2020 she launched cross-border B2B ecommerce platform Qalara , which connects Indian and Southeast Asian artisans, producers and manufacturers with buyers around the world and where she now serves as CEO. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell.

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Drop-Shipping Merchant Services Shipping Wholesale 256