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Even Late to the Paid Membership Party, Target Believes it’s ‘Starting from a Position of Strength’

Retail TouchPoints

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

Consumer 230
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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. We don’t hold stock, handle payments or shipping. Mys Tyler’s recently launched AI stylist is one such example.

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Sustainability and Inflation: How Packaging Companies are Finding the Sweet Spot

Retail TouchPoints

According to a recent study , price, quality and convenience are still consumers’ top buying criteria for products. This comes despite earlier research finding a shift in consumer attitudes was the driving force behind the push for sustainable packaging in 2020.

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Sheridan returns cotton products to soil in textile waste trial

Inside Retail

Returning cotton garments to the farms on which they began would completely close the loop on a cotton product, providing a win for brands, retailers and consumers looking for circular solutions, and a possible benefit to our farmers, their soils and the planet. And fibres don’t have to be shipped offshore.

Returns 246
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What Is Social Commerce and Why Should You Care About It?

Wiser

You choose the product you want, put in your shipping and payment information, checkout, and then go straight back to scrolling through your feed. Social commerce, also referred to as social shopping, allows brands to sell their products direct-to-consumers through social media platforms. This is social commerce.

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How to Score Great Shopping Deals During the Pandemic - a Retail Adventure for Consumers

Retail Adventures

Sign up for loyalty programs: Loyalty members score added perks like free shipping, extra discounts, and early access to sales and events that are not available to non-members. Amazon Prime Day happens on October 13 and 14 with two days of epic deals on top brands exclusively for Prime members. Not this year!

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If Your Store Had no Ecommerce Fraud This Holiday Season, You May Have a Larger Problem

Retail TouchPoints

And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups. You May be Losing Customer Lifetime Value.