Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic. and how can they prepare themselves?

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Merchant Services Shipping Fulfillment Inventory Management 226

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers. .

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

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Merchant Services Returns Shipping Payment Services 237

Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

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Drop-Shipping Merchant Services Returns Shipping 247

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Consumers in every age bracket are in fraudsters’ sights. Consumers in every age bracket are in fraudsters’ sights. The youngest group of consumers is Generation Z.

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Merchant Services Accounting Payment Services Returns 254

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. For smaller brands, Shopify has been a major driving force for enabling them to go direct to consumers easily, with some economies of scale.

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Merchant Services Payment Services Fulfillment Shipping 206

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. That’s a drop in the bucket compared to Amazon’s 1.7

Merchant Services 289

Merchant Services Advertising Shopping Drop-Shipping 289

Inside Retail

AUGUST 22, 2021

The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

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Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. This tells us that consumers are getting used to buying their wine online and that we’re seeing an overall shift in behavior.

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Merchant Services Shopping Customer Experience Shipping 222

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

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Merchant Services Payment Services Fashion Customer Experience 245

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

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Merchant Services Payment Services Fulfillment Promotions 303

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. And merchants may have been extra concerned about fraud during the holiday shopping season, because the crush of holiday orders and unusual shopper behavior (binge-buying, shipping to multiple addresses) can make it hard to detect fraudsters online and at curbside for BOPIS pickups.

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Merchant Services Payment Services Shopping Shipping 248

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. Furthermore, 56% of consumers report buy online/return in-store (BORIS) options to be very important, while 72% of consumers report the ability to initiate returns online to be very important to their purchasing decision.

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Returns Merchant Services Drop-Shipping Accessories 150

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Shifting Consumer Behaviors.

Merchant Services 151

Merchant Services Customer Experience Checkout Fulfillment 151

Inside Retail

OCTOBER 28, 2022

Amazon on Thursday forecast a slowdown in sales growth for the holiday season, disappointing Wall Street and warning that inflation-wary consumers and businesses had less money to spend. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. US consumer confidence did a U-turn in October.

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Drop-Shipping Merchant Services Consumer Advertising 243

Inside Retail

NOVEMBER 22, 2022

In the case of OnePass, consumers pay $4 per month, or $40 per year, to gain access to free home delivery at any of Wesfarmers’ participating brands (though Bunnings has a minimum order requirement of $80 to qualify), as well as earn rewards and other benefits. Taking on giants. Customers will be the judge.

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Merchant Services Fulfillment Shipping Fashion 246

Inside Retail

JULY 20, 2021

He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. They are among about 100,000 seafarers stranded at sea beyond their regular stints of typically 3-9 months, according to the International Chamber of Shipping (ICS), many without even a day’s break on land. People are desperate. seafaring convention.

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Merchant Services Shipping Management Supermarket 130

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

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Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

NOVEMBER 14, 2022

growth recorded in 2021 and the 26% jump in 2020. was to enhance certainty for our merchants’ operations,” said Chui Xue, President of Industry Development and Operation Center of Taobao and Tmall at Alibaba Group in a statement. “We to 3.6% , according to Reuters. This would be well below the 8.5% Alibaba’s share price ended Nov.

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Merchant Services Jewelry Shopping Shipping 147

A1 Retail

JANUARY 19, 2022

ACI Worldwide (NASDAQ: ACIW), a global provider of real-time digital payment software , revealed a 28 percent increase in buy now, pay later (BNPL) transactions from October to December 2021 compared to the same period in 2020, according to ACI’s eCommerce intelligence. increase in travel packages. “As

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40

Independent Retailer

NOVEMBER 2, 2021

Meet Consumers Where They Want to Shop. “I In agreement with Rodier, Phil Lore, Chief Revenue Officer at Affinity Solutions , advises retailers to look at the messaging that is happening across channels and driving offline engagement for consumers. Crypto Payments Help Deliver a Competitive Advantage.

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Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Consumers spent $10.8 billion , a 15.1% increase over the same day last year. “At

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Drop-Shipping Consumer Merchant Services Shipping 175

Cisco Retail

NOVEMBER 9, 2021

Our entrance into the routing and switching merchant silicon market is a unique value proposition. Cisco stands alone in this space because not only do we consume our own technology in products like the Cisco 8000, but we also offer that same technology to external customers. We knew we had to do this right the first time.

Merchant Services 132

Merchant Services Shipping Consumer Marketing 132

Wiser

OCTOBER 2, 2020

What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? We have answers in this webinar, held on September 25th, 2020, and hosted by the Category Management Association. We have a recording of the webinar below. Wiser Solutions and The Clorox Company Webinar.

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Consumer ATS Merchant Services Outdoor 148

Retail Minded

MARCH 31, 2021

In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years. Delivery reliability has created a crisis of confidence amongst some consumers. Ecommerce today is booming, catapulting online stores to new heights.

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Merchant Services Drop-Shipping Fulfillment Shipping 92

Retail TouchPoints

JUNE 11, 2020

As state and local jurisdictions embark on the balancing act of pacing economic recovery with reopening steps, while at the same time being vigilant for renewed virus flare-ups, profound uncertainty will continue to prevail while consumer confidence suffers.

Management 134

Management Merchant Services Promotions Fulfillment 134

Retail Minded

AUGUST 27, 2022

Locked down consumers, desperate for a. Locked down consumers, desperate for a. Stockouts were disastrous for retailers during the pandemic – up by 250% (Adobe, 2021) – and with 37% of consumers saying they’d simply shop elsewhere if they couldn’t find what. in 2020 (National Retail Federation). To calculate.

Merchant Services 98

Merchant Services Drop-Shipping Markdowns Planning 98

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

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Consumer Merchant Services Payment Services Shopping 163

Independent Retailer

JANUARY 20, 2022

However, there is a catch: many of the rapid-fire changes that retailers rushed through in response to the pandemic have proved surprisingly popular with consumers. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. Consumers are Looking for Happiness.

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Retail Trends Returns Merchant Services Consumer 84

Retail Bound

DECEMBER 9, 2020

The events of 2020, with the COVID-19 pandemic forcing numerous offline enterprises to close their doors for good, have merely danced on its grave. Naturally, safety plays a substantial role in a consumer’s decision to move to an online shopping lifestyle. This is quite the rush that can quickly become addictive for consumers.

Merchant Services 52

Merchant Services Shipping Consumer Shopping 52

Indigo 9 Digital

FEBRUARY 28, 2023

It was easy for Forever 21 to capture the hearts and minds of young consumers looking for trendy apparel. Shein is vertically integrated allowing it to go from design to shipping in as little as three days. While many argue Forever 21’s demise is due to a more socially conscious consumer fast fashion retailers are as popular as ever.

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Fast Fashion Fashion Apparel Department Stores 98

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. Jason: [8:04] No I was just I was just thinking that they I assume they left it blank because the underwriters were out of practice.

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Merchant Services Grocer Advertising Payment Services 52

Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart.

Merchant Services 61

Merchant Services Payment Services Beauty and Health Sporting Goods 61

Independent Retailer

NOVEMBER 21, 2022

Consumer Spending Will Be Lower. In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there is a widely expected lack of demand. by Mark Hook. A Shift In Advertising Focus. A Shift In Focus.

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Shopping Merchant Services Consumer Planning 73

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

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Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 213

Merchant Services Drop-Shipping Payment Services Shipping 213