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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon will remain the retailer to beat, but fulfillment strategies like buy online, pick up in-store (BOPIS) and curbside are only becoming more important. “The Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

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Woolies launching dedicated online fulfilment centre in Sutherland Shire

Inside Retail

Woolworths has announced plans for a new online fulfilment centre in Sydney’s Sutherland Shire, aiming to better serve the region spanning from Engadine to Kurnell – adding a further 15,000 potential customers to its home delivery and direct-to-boot pick up offers.

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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 18 and Dec. 18-31 window. “In

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Best Buy Pilot Shrinks Sales Floors in Favor of Fulfillment

Retail TouchPoints

Best Buy is doubling down on its commitment to ecommerce with a new four-store pilot that will reduce the shoppable area so that these stores can better operate as fulfillment hubs. The shift will give these stores more space for staging in-store pickup and additional support for ship-from-store transactions.

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New York State Sues Amazon for Inadequate Safety Precautions at Two Fulfillment Sites

Retail TouchPoints

The facilities in question are a Staten Island fulfillment center and a Queens distribution center. The employees are Chris Smalls, who was fired in March 2020 , and Derrick Palmer, who received a final written warning in April 2020.

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The Merchant’s Prep Guide to 2020 Holiday Delivery Fraud

Retail TouchPoints

To understand the threat landscape for the upcoming 2020 holiday season, it is important to understand the creative ways criminals target the convenient ecommerce features that were designed to benefit customers during the pandemic. Besides curbside pickup, thieves have also gotten clever about using account takeovers to re-route deliveries.

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Kroger unveils first Ocado-powered fulfillment center

Mass Relators

CINCINNATI – Kroger announced that the first of 20 customer fulfillment centers (CFC) it is developing in partnership with British online grocer Ocado Group PLC is ready to fulfill orders from online shoppers. The breadth of this fulfillment ecosystem will be crucial in helping Kroger to continue to win in e-commerce across the U.S.”