Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. . Fulfilment of the future. Australians spent an unprecedented $50.46 Shifting demographics.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The Polaris strategy proved to be a critical enabler of our performance in 2020, allowing us to adapt and innovate with agility during the pandemic,” said Gennette.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

AUGUST 19, 2020

1, 2020, rising from $18.2 However, Target’s brick-and-mortar stores proved to be essential elements in the retailer’s overall growth, fulfilling more than 90%. However, Target’s brick-and-mortar stores proved to be essential elements in the retailer’s overall growth, fulfilling more than 90%. billion last year to $22.7

Fulfillment 297

Fulfillment Accounting Returns Consumer 297

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Target’s Store-Based Fulfillment Model Drives Convenience. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Target’s physical comparable sales grew 8.9%

Consumer 311

Consumer Fulfillment Department Stores Sporting Goods 311

Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 130

Markdowns Fulfillment Shipping Fashion 130

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. By 2028, delivery is expected to account for 23 per cent of Asia Pacific food-service sales, compared to 21 per cent in 2023.

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 253

Payment Services Fulfillment Consumer Returns 253

Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. While we predict that ASP will increase monthly between 8% and 12% for the remainder of 2022, there is a silver lining for holiday shoppers: the return of discounting.

Drop-Shipping 278

Drop-Shipping Fulfillment Consumer Shipping 278

Retail TouchPoints

NOVEMBER 4, 2022

To orchestrate all of these moving parts, companies must tackle complicated fulfillment and routing processes as well as navigate murky carrier partnerships to add capacity and flexibility when needed. These challenges must not only be accounted for but solved quickly and cheaply. Today’s consumers expect fast, free deliveries.

Shipping 257

Shipping Fulfillment Consumer Shopping 257

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

Fulfillment 41

Fulfillment Drop-Shipping Shipping Returns 41

Retail TouchPoints

MAY 29, 2020

Q1 2020 financial results for Costco , Nordstrom and Abercrombie & Fitch encapsulate how three retail verticals — club, department and specialty apparel — are weathering the COVID-19 pandemic. sales increase for Q1 2020, largely fueled by a 66.1% In 2019, our off-price and e-Commerce businesses accounted for nearly 60% of sales.

Department Stores 152

Department Stores Operating Expenses Store Operations Apparel 152

Retail TouchPoints

MARCH 29, 2021

Rollup firms are typically able to buy these Amazon businesses at anywhere from 4X to 6X EBITDA, sometimes less, according to Thomson: “As long as you manage to keep the same efficiency that any one of those accounts had when they were a standalone, you can get a 15X to 25X valuation on your company. There is massive financial arbitrage here.

Fulfillment 342

Fulfillment Accounting Planning Consumer 342

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. More sales means more returns .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

MAY 5, 2021

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. were down 6% YoY in 2020, according to TrueCar , online used car sellers like Vroom and Carvana achieved record years. Overcoming Last Mile and Return Hurdles.

Returns 273

Returns Consumer Marketing Comparison Shopping 273

Retail TouchPoints

SEPTEMBER 29, 2022

But operating sustainably isn’t just about meeting consumer expectations — there are industry and business practices to fulfil too. This year saw the proposal of the Fashion Sustainability and Social Accountability Act. million metric tons of plastic packaging it used in 2020 by 180,000 tons. A Starting Point.

Fast Fashion 330

Fast Fashion Fashion Markdowns Consumer 330

Retail TouchPoints

FEBRUARY 4, 2021

Amazon is seeing returns on its sustainability investments, particularly for its electric delivery van pilot and machine learning (ML)-powered reductions in packaging weight. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items. Electric Delivery Vans Launching in 15 Cities.

Shipping 174

Shipping Accounting Returns Planning 174

Retail TouchPoints

NOVEMBER 9, 2023

Customers across the country are making a concerted effort to effort to return to their local bookstores , but when they can’t, they shop on Bookshop.org. Since it debuted in 2020, Bookshop.org (which is run as a nonprofit) has raised more than $28 million on behalf of independent book sellers in the U.S.,

Shopping 294

Shopping Fulfillment Accounting Promotions 294

Retail TouchPoints

FEBRUARY 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. 2020 put a new spin on the old adage, “You don’t know what you have until it’s gone.” Businesses must also account for generational preferences.

Consumer 346

Consumer Customer Experience Accounting Shopping 346

365 Retail

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

Markdowns 52

Markdowns Fulfillment Shipping Fashion 52

Inside Retail

MAY 5, 2022

Two stores may be the same size but one may be used primarily as a fulfilment centre for click-and-collect or home deliveries, while the other may be a bustling fresh food market with on-site restaurants. Australian Bureau of Statistics figures show that online accounted for 5.8 Since then, we’ve seen the investment continue.

Supermarket 130

Supermarket Fulfillment Consumer Accounting 130

Retalon

SEPTEMBER 11, 2020

In order to understand how to take full advantage of this new technology, we will first explain what demand forecasting actually is, the most common methods of demand forecasting in retail, key constraints that need to be accounted for, and modern examples of accurate demand forecasting. What is Demand Forecasting?

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Retail Fulfillment Strategy Examples. 2. Third-party fulfillment (3PL).

Fulfillment 32

Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Inside Retail

JUNE 9, 2021

The acquisition includes Robinsons’ brands, domain names, products, social media accounts, mobile applications, associated data and historical website. million in 2014, the retailer suffered from years of declining foot traffic and was placed into liquidation at the end of 2020. . Returning to its roots.

Planning 147

Planning Department Stores Fast Fashion Fulfillment 147

Retalon

JULY 30, 2019

Retail fulfillment is defined as the process of receiving, packaging, and delivering an order to the customer. A large portion of a retailer’s business activity—and their success—hinges on effective and efficient fulfillment strategies and processes. Delivering convenience (Retail Fulfillment Strategy Examples).

Fulfillment 32

Fulfillment Drop-Shipping Shipping Supply Chain Management 32

Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. Shoppers will return to some degree after the pandemic, but malls need to reinvent themselves. CSR accountability will be a point of competitive differentiation and a matter of law.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

OCTOBER 23, 2020

They expect convenience and the ability to fulfill their shopping needs immediately. Department of Commerce, online sales steadily increase each year, yet they accounted for only 16% of total retail sales , or $602 billion sales out of $3.763 trillion total sales in 2019. shoppers between February and March 2020.

Shopping 209

Shopping Returns Location Consumer 209

Inside Retail

MARCH 29, 2022

Have their purchases captured, fulfilled and serviced seamlessly, regardless of the channels they interacted with. If you think AR is simply for bored Gen Z consumers, think again, as interest is actually strongest among Millennials, who account for one in three of all retail spending in Australia, said the report.

Social Commerce 130

Social Commerce Shopping Fulfillment Consumer 130

Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. Some industries are predicting lengthy rebound times, like air travel saying they don’t see a return to pre-COVID-19 activity until 2024. 2: Extend your cash runway.

Payment Services 254

Payment Services Consumer Management Planning 254

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. over the six weeks of Christmas 2020, the worst-ever outcome. All these entries also need to flow seamlessly into finance tools for billing, subscription and accounting.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retalon

APRIL 27, 2021

However, traditional spreadsheet analytics cannot account for store-by-store variations in the promotion’s effectiveness or secondary effects such as demand cannibalization. Advanced analytics has the capacity to integrate every channel of a multi-channel business into its forecast to maximize the return on promotion investments.

Fulfillment 41

Fulfillment Markdowns Promotions Returns 41

Inside Retail

APRIL 28, 2021

billion (US$10 billion) in 2020. Any consumer research pointing towards the importance of fulfilment in the online shopping experience should probably ignore the success of Shein and its completely underwhelming delivery service. It completed a series E financing round in 2020, which values the business at USD$15 billion.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS? How does BOPIS work?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Independent Retailer

NOVEMBER 2, 2021

We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. By the time retailers react and have visibility, you will not be able to fulfill the order, which creates bad customer service.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. In 2020, retailers lost $17.5B, with a report projecting an 18% increase in losses last year. Return Fraud. Scalable Order Fulfillment and Automation.

Merchant Services 253

Merchant Services Returns Fulfillment Promotions 253

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

Returns 279

Returns Merchant Services Drop-Shipping Consumer 279

Retalon

SEPTEMBER 3, 2021

Although the world is well into its post-2020 economic recovery, there is evidence to suggest that temporary changes in consumer behavior, supply chain disruptions, and government stimulus across the globe has propped up many sectors artificially (including retail) — either creating or prolonging bubbles. Consumer behaviour.

Location 41

Location Consumer Fulfillment Shopping 41

Retalon

APRIL 14, 2021

Deep assortments can appeal to a smaller, more passionate customer base that spends more and returns regularly. Your overall assortment doesn’t matter to the individual customer — only the assortment of items that fulfill the above criteria. Account for changing consumer behaviour and preferences.

Markdowns 41

Markdowns Planning Location Accounting 41