Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

Merchant Services 264

Merchant Services Payment Services Social Commerce Consumer 264

Retail TouchPoints

DECEMBER 22, 2021

McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported $300 million. The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants.

Merchant Services 252

Merchant Services Payment Services Consumer Marketing 252

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. share of ecommerce payments. of ecommerce spend.

Merchant Services 297

Merchant Services Payment Services Checkout Accounting 297

Retail TouchPoints

NOVEMBER 4, 2020

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. Because of this ease, merchants have begun relying on POS financing to drive sales growth. According to McKinsey, merchants face up to 2.4X

Merchant Services 317

Merchant Services Payment Services Accounting Jewelry 317

A1 Retail

JUNE 29, 2021

By David Jeffrey, Director of Product, Barclaycard Payments. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic. The remarkable rise of digital wallets and payment services. per cent to six per cent – between 2019 and 2020.

Merchant Services 52

Merchant Services Payment Services Customer Experience Supermarket 52

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual.

Merchant Services 214

Merchant Services Payment Services Point of Sale Consumer 214

Retail TouchPoints

MAY 13, 2021

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital commerce enablement engine.” PayPal has been an investor in Happy Returns since 2019. Terms of the deal were not disclosed.

Merchant Services 159

Merchant Services Returns Payment Services Checkout 159

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. For example, the Qubit study found that loyalty is decreasing among a significant percentage of consumers: among 36.6% The survey of 809 U.S.

Consumer 282

Consumer Merchant Services Shopping Promotions 282

Retail TouchPoints

JULY 7, 2020

Uber will launch a grocery delivery service through the Uber and Uber Eats app in partnership with the grocery delivery startup Cornershop. In 2019 Uber entered an agreement to acquire a majority stake in Cornershop, which was previously acquired by Walmart , in a deal expected to close in the coming days. later in July.

Merchant Services 184

Merchant Services Consumer ATS Fulfillment 184

Retail TouchPoints

JULY 20, 2022

With consumers feeling increasingly worried about missing and damaged packages, SMB retailers that adopt personalization methods — from real-time package tracking and multiple delivery options to an omnichannel ecommerce approach — can improve both their bottom line and provide peace of mind for consumers.

Shipping 321

Shipping Merchant Services Payment Services Consumer 321

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. At the moment a “ couple hundred U.S.-based

Merchant Services 304

Merchant Services Shopping Payment Services Advertising 304

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G Then in 2019, 5G entered the scene (in case you were wondering, 6G is predicted to arrive around 2030). “5G What matters most is what you do with it.

Merchant Services 352

Merchant Services Checkout Shrinkage ATS 352

Inside Retail

APRIL 11, 2021

billion) – around 4 per cent of its revenues in 2019 – for violating anti-monopoly rules and abusing its dominant market position. It said the practice violates China’s anti-monopoly law by hindering the free circulation of goods and infringing on the business interests of merchants.

Merchant Services 130

Merchant Services Accounting Marketing Planning 130

Retail TouchPoints

MARCH 22, 2024

commercial operations in 2019 — with Wendy’s signed on as the first restaurant partner in the pilot. DoorDash and Wing first teamed up in Australia in 2022 in a partnership that has since expanded to three locations in Queensland with over 60 participating merchants. . — where Wing first launched its U.S. locations later this year.

Merchant Services 162

Merchant Services Fulfillment Checkout Location 162

Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 263

Merchant Services Finance Advertising Marketing 263

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The improvements will start in select cities before rolling out across the country throughout the summer. and Costco.

Customer Experience 260

Customer Experience Merchant Services Inventory Management Grocer 260

Mass Relators

OCTOBER 25, 2023

WASHINGTON – A retail group said Wednesday that a proposed reduction in the “swipe” fees that merchants pay banks to process debit card transactions is welcome but doesn’t go far enough. Merchants and the consumers who ultimately pay these fees have been overcharged for far too long, so we need to get this right.”

Merchant Services 52

Merchant Services Payment Services Consumer Marketing 52

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

Merchant Services 262

Merchant Services Payment Services Promotions Location 262

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 298

Merchant Services Advertising Shopping Drop-Shipping 298

Inside Retail

DECEMBER 1, 2021

billion on 2019. billion on 2019. billion (+6 per cent on 2019), while Alibaba was at number 8 with US$110.4 In some instances, the diminution in power led to attempts to pivot, for example by leveraging digital infrastructure to turn shopping centres into online marketplaces and food delivery services.

Merchant Services 130

Merchant Services Payment Services Net Profit Sporting Goods 130

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”.

Merchant Services 249

Merchant Services Shopping Customer Experience Shipping 249

A1 Retail

NOVEMBER 29, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy.

Merchant Services 40

Merchant Services Payment Services Consumer Shopping 40

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. Shifting Consumer Behaviors.

Merchant Services 154

Merchant Services Customer Experience Checkout Fulfillment 154

Inside Retail

APRIL 15, 2021

per cent in 2019 — to sit almost 10 points ahead of the overall market. While some consumers will revert to their pre-pandemic behaviours, at least half of Australian consumers recently surveyed stated their desire to continue their new online shopping activities. Digital payment. It reached 22.8 More room to Zoom.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

DECEMBER 14, 2021

Demand for these services isn’t growing as strongly as expected. Credit services have been around for decades. By not charging interest payments, BNPL companies are not subject to the same regulation under the National Credit Code as credit providers such as Visa or American Express. Competition is stiff. A new line of credit.

Merchant Services 130

Merchant Services Payment Services Finance Marketing 130

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. Furthermore, 56% of consumers report buy online/return in-store (BORIS) options to be very important, while 72% of consumers report the ability to initiate returns online to be very important to their purchasing decision.

Returns 152

Returns Merchant Services Drop-Shipping Accessories 152

Retail TouchPoints

JANUARY 5, 2021

There were fewer last-minute shoppers in 2020 compared to 2019,” said Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient in an interview with Retail TouchPoints. “ 3 shopping day in 2019. It changed consumer behavior and resulted in new buying habits.” 11 through Dec. 24, 2020), or 2.4%

Drop-Shipping 275

Drop-Shipping Merchant Services Returns Shipping 275

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. per family, up from $976.78 — another record.

Merchant Services 260

Merchant Services Advertising Apparel Planning 260

Inside Retail

OCTOBER 21, 2021

The online payments provider hopes to successfully negotiate and announce a deal by the time it reports quarterly earnings on Nov. The payments behemoth was among the big winners of the Covid-19 pandemic, as more people used its services to shop online and pay bills to avoid stepping out. 8, the source added.

Merchant Services 130

Merchant Services Payment Services Social Commerce Returns 130

Inside Retail

AUGUST 1, 2022

1 position in the hearts, minds, and wallets of Indonesia’s consumers. Although both superapps boast a number of digital services, the main business lines are e-commerce, on-demand services (primarily ride-hailing and food delivery) and fintech (financial services, consisting mainly of e-payment systems).

Merchant Services 130

Merchant Services Dead-Stock Payment Services Marketing 130

Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order.

Merchant Services 153

Merchant Services Accounting Shipping Returns 153

365 Retail

AUGUST 10, 2021

Klarna , the global banking, payments and shopping service, is launching an experiential activation in the heart of Manchester to raise awareness amongst consumers and influencers regarding social media advertising guidelines.

Consumer 63

Consumer Merchant Services Advertising Payment Services 63

Mass Relators

MAY 6, 2021

retail sales had another month of double-digit growth in April, according to Mastercard SpendingPulse, which measures in-store and online retail sales across all forms of payment. compared to April 2019. Mastercard SpendingPulse reports on national retail sales across all payment types in select markets around the world.

Merchant Services 59

Merchant Services Payment Services Department Stores Jewelry 59

Mass Relators

MARCH 31, 2024

In this role, Connolly will assist with all aspects of securities disclosure and compliance, as well as NYSE listing compliance, corporate governance, management of DG’s Board and its committees. Amanda Mathis Pooh Vichidvongsa Amanda Martin has joined Dollar General as senior vice president, distribution.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52