Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Shopping Shipping ATS 325

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. Coresight expects fashion resale to grow at twice the rate of the total U.S. ThredUP is now valued at $1.7 The Fastest-Growing Channel in Retail’. “

Consumer 351

Consumer Fashion Apparel Returns 351

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. There’s been a framework for this,” said Charlie O’Shea, VP at Moody’s in an interview with Retail TouchPoints.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Inside Retail

JULY 6, 2023

At a time when margins are being squeezed, this is revenue sitting on their shelves that local shoppers would love to buy, they just don’t know it is there.” After being introduced in the UK in 2019, Gander has already appeared in more than 500 stores there, saving 25 million food items from being thrown out at the store.

Grocer 264

Grocer Consumer Markdowns Supermarket 264

Inside Retail

APRIL 10, 2025

Inside Retail : You launched Proud Poppy as an online women’s fashion boutique in 2019 while on maternity leave from your job as an emergency room nurse. Building and nurturing this community has also been at the heart of our journey. Five years later, it’s a $20 million lifestyle retailer with three stores and 50 staff.

ATS 147

ATS Fashion Customer Experience Boutique 147

Retail TouchPoints

MARCH 16, 2023

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

Consumer 290

Consumer Target Market Marketing Accounting 290

Retail TouchPoints

NOVEMBER 10, 2022

Global ecommerce rose from 15% of total retail sales in 2019 to 21% in 2021. It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 trillion today to $5.4

Consumer 306

Consumer Advertising Shrinkage Marketing 306

Inside Retail

JANUARY 22, 2025

Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT University, for their take on the situation. Catch started by offering once-a-day deals in limited quantities.

Marketing 246

Marketing Management Accounting Customer Experience 246

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. A second store at another Westgate property is slated to follow later in 2025. Were also looking at impulse buys and celebratory purchases, and theres also a lot of gifting that happens.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Inside Retail

NOVEMBER 14, 2023

After launching in Sydney in 2019, the business expanded to Melbourne in July and is now entering Brisbane. Baracchi said the business is targeting Australian consumers who want to recycle, but view the process as too hard. However, consumer trust in the recycling space hasn’t yet recovered.

Consumer 264

Consumer Supermarket ATS 264

Inside Retail

JANUARY 28, 2025

A runner waits at the ready to collect each customers selections from the stock room ensuring fresh garments await their try-on in the change room. Henne was founded in 2019 by Bartel, her sister Michelle Ring and friend Laura Broque. Its just the way I like to shop. I love being guided through the pieces.

Wholesale 250

Wholesale Fashion Accessories Boutique 250

Retail TouchPoints

OCTOBER 12, 2023

The pharmacy chain’s comically long trail of coupons has practically reached icon status (if being a clue in the New York Times crossword puzzle is any indication; take a look at 60 Down from earlier this year). All CarePass members are also ExtraCare members, so [the two] are very much tied at the hip.”

Consumer 288

Consumer Beauty and Health Shipping ATS 288

Retail Wire

JUNE 3, 2025

NRF Vice President of Industry and Consumer Insights Katherine Cullen said in a press release , Americans are embracing meaningful traditions and holidays, and this Fathers Day, spending on gifts and other holiday items is expected to reach record levels. Total spending is expected to hit $24 billion, which is up from $22.4 billion in 2024.

Consumer 130

Consumer Planning Shopping ATS 130

Retail TouchPoints

APRIL 23, 2025

Since 2019, Google has been working on plans to eliminate, or at least minimize, the use of digital tracking cookies on its popular Chrome browser, but now the Privacy Sandbox initiative seems to have run its course.

Planning 222

Planning ATS Customer Experience Consumer 222

Inside Retail

JUNE 3, 2024

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. billion in 2023. billion in 2023.

Accessories 279

Accessories ATS Specialty Store Accounting 279

Inside Retail

APRIL 21, 2022

million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. .

Advertising 363

Advertising Consumer ATS 363

Retail TouchPoints

DECEMBER 4, 2024

Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. Success is looking [at those metrics] within a specific mile radius from our store.

Wholesale 296

Wholesale Planning Accessories Marketing 296

Retail TouchPoints

DECEMBER 12, 2023

This layoff will be permanent, and the company’s operations at the facility will permanently cease,” reads Zulily’s notice filed with the state of Ohio. Zulily, an online retailer dedicated to offering consumers low prices, is one of Amazon’s victims,” reads the Zulily lawsuit.

ATS 264

ATS Wholesale Planning Location 264

Retail TouchPoints

JANUARY 31, 2023

In contrast, in the 2019 RPI, no club store ranked higher than seventh. The rise of club stores is likely being driven, at least in part, by record high inflation. Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000.

Grocer 298

Grocer Wholesale Consumer Promotions 298

Retail Focus

FEBRUARY 13, 2023

New retailers at the scheme over the past year include Polestar electric cars, luxury watchmaker Tag Heuer premium appliance manufacturer Miele and cosmetics brand Rituals. The post Spanish Fashion Giant Mango Boosts Retail Offer at Touchwood Shopping Centre in Solihull appeared first on Retail Focus - Retail Design.

Fashion 264

Fashion Shopping ATS Management 264

Inside Retail

MAY 28, 2024

It was long overdue but at last, the Australian Retailers Association (ARA) and the National Retailers Association (NRA) are finalising a merger. Am I simply reading some archived stories from more than a decade ago and as recently as 2019 when merger proposals were abandoned ? Or are they? appeared first on Inside Retail Australia.

ATS 261

ATS Supermarket Planning Returns 261

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. As we approach the holiday season, guests are excited to shop early,” said Christina Hennington, EVP and Chief Growth Officer at Target in a statement. Beginning Oct.

Shopping 325

Shopping Finance Promotions Consumer 325

Retail TouchPoints

APRIL 28, 2025

The companys latest moves include selling off Reverb , a resale marketplace for musical instruments that it acquired in 2019 , and a host of updates to its seller experience. Business also appears to be flagging at Reverb, with gross merchandise sales on the platform declining to $917.9 million in 2024 from $942.1

Payment Services 147

Payment Services Advertising Promotions Returns 147

Inside Retail

NOVEMBER 6, 2024

True Religion is just the latest in a wave of popular, Y2K-era fashion labels experiencing a revival at the moment. So, what is driving the renewed consumer interest in True Religion today? The first major turnaround tactic was taking a step back to realise who True Religion’s ideal consumer base is today.

Fashion 130

Fashion Accessories Consumer Apparel 130

Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. trillion in 2019 to nearly US$4.29 Global online retail sales went from almost US$3.46

Returns 130

Returns Specialty Store Payment Services Consumer 130

Inside Retail

DECEMBER 1, 2024

The Chinese consumer market, especially in our segments, is still booming,” Jie Zheng, CEO of Amer Sports, said in the earnings call. “We Consumers in Tier 1 and Tier 2 cities are increasingly treating outdoor activities as part of their lifestyle, which benefits brands like Arc’teryx and Salomon.” Following its €4.6

Sporting Goods 130

Sporting Goods Outdoor Consumer Apparel 130

Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Inside Retail

NOVEMBER 10, 2024

After experiencing a shaky series of starts and stops, the brand closed down in 2018 and experienced a total re-birth after being acquired by Europerfumes in 2019. Inside Retail : What inspired you to purchase Commodity in 2019 and become the brand’s “re-founder”? The second factor is Commodity’s approach as a brand.

Consumer 130

Consumer Beauty and Health Fashion Marketing 130

Inside Retail

MARCH 15, 2024

According to the Australian Competition & Consumer Commission (ACCC), Bloomex displayed products for sale on its website between February 2019 and March 2023 with a ‘star rating’ that remained static since January 2015. In addition, Bloomex failed to adequately disclose the surcharges of $1.95-$4.95

Advertising 288

Advertising Consumer ATS 288

Retail TouchPoints

DECEMBER 8, 2023

Bergh said at the time of Gass’ appointment that the high-profile retail executive “wasn’t out looking” for a new job, but he decided to try his luck hiring her because of the activist pressure Kohl’s was facing at the time. Levi’s was in a bit of turmoil itself at the time. During this time, LS&Co.

ATS 278

ATS Wholesale Marketing Returns 278

Inside Retail

JANUARY 16, 2025

Until recently, there didnt seem to be a limit to the price that consumers would pay for a luxury status symbol, such as a leather handbag. For all customers, it will be critical to double down on personalisation, leveraging technology to achieve it at scale.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Retail TouchPoints

JUNE 24, 2024

The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal. 16, 2015 and Nov. billion revolving credit facility.

Accounting 264

Accounting Payment Services Returns Planning 264

Inside Retail

APRIL 29, 2024

Since 2019, Mecca consumers have been able to recycle empty cosmetic, haircare, and skincare packaging of any brand through the Mecca Beauty Product Free Recycling Program. According to the brand, scent aficionados can recycle their empties in TerraCycle collection containers at Mecca stores across the country.

Consumer 278

Consumer ATS 278

Retail TouchPoints

MARCH 27, 2023

Founded in Amsterdam in 2019, Lalaland.ai said “We know our customers want to shop with models who look like them, and we believe our models should reflect our consumers, which is why we’re continuing to diversify our human models. (LS&Co.) is partnering with digital fashion studio Lalaland.ai in a statement. “We

Customer Experience 284

Customer Experience Fashion Consumer Shopping 284

Inside Retail

FEBRUARY 3, 2025

some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. some has implemented a cross-border online and offline membership system, allowing consumers to earn and redeem points across different countries. some, aimed at smaller, community-based stores. Retail chain Oh!some In December, Oh!some

Marketing 130

Marketing Inventory Management Consumer Management 130

Inside Retail

NOVEMBER 4, 2024

In addition, estimated earnings before interest and taxes ​(​EBIT) before restructuring costs were in the black for the first time since 2019, despite an adverse foreign exchange impact. Swarovski has had to navigate appealing to younger audiences who may be less familiar with them, so this is a perfect tie-in for a younger consumer.”

Fashion 130

Fashion Marketing Consumer ATS 130